How cloud telephony is transforming businesses.

How Cloud Phone Systems Are Transforming Businesses

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Traditional phone systems were designed for businesses who…
Cloud communication promotes mobility and enhances business productivity.

How Cloud Communication Promotes Mobility And Enhances Productivity In Your Business

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We ditched telephones for mobile phones today because they…
How to Design an IVR system for your business.

How To Design An IVR That Customers Will Love

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Interactive Voice Response (IVR) is a technology that allows…
Tools that Call Centre Agents and Managers must have.

5 Must-Have Tools For Call Centre Agents

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A cloud phone system provides all the tools call center agents…
Reasons to choose VoIP.

6 Reasons Why You Should Switch To VoIP

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For any business, seamless communication is a must, and without…
How Call Recording Improves Customer Service.

How Can Call Recording Improve Your Customer Service?

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If your business deals with customers on a regular basis, you…
Cloud Hosted Phone System Reshaping Call Centre Industry.

How Cloud Hosted Phone Systems Are Reshaping The Call Center Industry

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When thinking of a call center, most people think of a large…
Omnichannel Communication for better Customer Experience.

6 Ways How Omnichannel Communication Provide Your Customers A Better Experience

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Omnichannel communication is a way to approach the customer…
Features of a Hosted Phone System.

Top 5 Features Of Hosted Phone System

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A hosted phone system gives your business access to many exciting…
Choose VoIP provider for your business.

How To Choose A VoIP Provider - 5 Things To Consider

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Choosing a VoIP provider is a big decision for a company, as…