IVR systems help to personalise your customers’ first contact with your business. Acefone’s blogs will explore all the best practices that you can follow.

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The List of Do's and Don't of IVR System

Break Away From Annoying IVRs—Follow This List of Do's and Don’ts

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The hard truth about Interactive Voice Response (IVR) systems is that customers do not prefer them. Sometimes, all a caller wants is to speak to an agent and get their doubts…
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