Switching to a hosted phone system from traditional isdn lines.

What You'll Get When You Move To A Hosted Phone System From Traditional ISDN Lines

Thinking of moving to a hosted business phone system? You'll be surprised how many exciting features you'll have access to when you make the switch! We've put together…
Here are 5 Benefits of Integrating CRM With Your Hosted Phone System.

Top 5 Benefits Of Integrating Your CRM With Your Hosted Phone System

A hosted phone system can integrate seamlessly with your CRM system, providing your agents with an extra tool to help your customers and giving your customers a much better…
How cloud telephony is transforming businesses.

How Cloud Phone Systems Are Transforming Businesses

Traditional phone systems were designed for businesses who are exclusively office-based and, while this worked for many businesses, the way we work has changed; something…
Cloud communication promotes mobility and enhances business productivity.

How Cloud Communication Promotes Mobility And Enhances Productivity In Your Business

We ditched telephones for mobile phones today because they are portable, and we can access it from anywhere. We know how flexible and efficient mobile phones are and have…
How to Design an IVR system for your business.

How To Design An IVR That Customers Will Love

Interactive Voice Response (IVR) is a technology that allows interaction with callers before they reach an operator; giving you the ability to gather the required information…
Tools that Call Centre Agents and Managers must have.

5 Must-Have Tools For Call Centre Agents

A cloud phone system provides all the tools call centre agents need to provide an outstanding service to customers, no matter where you are based. Here, we’ve put…