{"id":1894,"date":"2020-03-05T09:15:06","date_gmt":"2020-03-05T09:15:06","guid":{"rendered":"https:\/\/www.acefone.com\/blog\/?p=1894"},"modified":"2026-03-31T09:22:57","modified_gmt":"2026-03-31T09:22:57","slug":"virtual-number-build-better-customer-relations","status":"publish","type":"post","link":"https:\/\/www.acefone.com\/blog\/virtual-number-build-better-customer-relations\/","title":{"rendered":"How To Use A Virtual Number To Build Better Customer Relations"},"content":{"rendered":"<p><span data-preserver-spaces=\"true\">A <a href=\"https:\/\/www.acefone.com\/solutions\/virtual-number\/\">virtual number<\/a> can be used to put across whatever image you want to your customers. A virtual number can act in many different ways to help your business build better customer relations and improve both your business\u2019 reputation and your profits.<\/span><\/p>\n<p><span data-preserver-spaces=\"true\"><a href=\"https:\/\/www.acefone.com\/\">Acefone<\/a> has put together some of the different ways a <a href=\"https:\/\/www.acefone.com\/blog\/free-phone-number-improve-customer-service\/\">virtual number can help strengthen your customer relations<\/a>.<\/span><\/p>\n<h2><strong>Increase Trust Between You And Your Customers<\/strong><\/h2>\n<p><span data-preserver-spaces=\"true\">If your business does not have physical premises, then customers may feel uneasy about dealing with your business. <\/span><\/p>\n<p><span data-preserver-spaces=\"true\">Depending on the industry, customers expect a physical place where they can find your business, so if they can see a telephone number to contact you on which corresponds to the area you are based in customers may be more inclined to call you.<\/span><\/p>\n<p><span data-preserver-spaces=\"true\">A <a href=\"https:\/\/www.acefone.com\/solutions\/virtual-number\/\">virtual number<\/a> will give the impression that your business is well established and provide a more professional image, even if you are just starting out. <\/span><\/p>\n<p><span data-preserver-spaces=\"true\">So, a <a href=\"https:\/\/www.acefone.com\/solutions\/virtual-number\/\">virtual number<\/a> can give you a competitive edge when customers are researching as they may feel more comfortable calling a landline number rather than a mobile. <\/span><\/p>\n<p><span data-preserver-spaces=\"true\">Customers seeing only a mobile number may feel that this is less trustworthy, as mobile numbers can be easily swapped and changed in the unfortunate event something goes wrong; so a landline number, even if virtual, will take any doubt from their minds and break down a potential barrier between your business and your customers. <\/span><\/p>\n<p><span data-preserver-spaces=\"true\">Any calls can be directed to any device so you can pick up calls the same as if they were going directly to your mobile phone.<\/span><\/p>\n<h2><strong>Increase Ties To The Community<\/strong><\/h2>\n<p><span data-preserver-spaces=\"true\">More and more customers are choosing to shop and support local businesses with changes in the economy, so ensuring that you have a local number increases your business\u2019 ties to the community and can serve to increase trust between your customer and your business.<\/span><\/p>\n<p><span data-preserver-spaces=\"true\">If a customer is looking for a product or service, for convenience, they may choose a provider who is local. <\/span><\/p>\n<p><span data-preserver-spaces=\"true\">When searching through Google or any other listing site, if they see a mobile or non-regional phone number they may not look further into where your company is based and may be more inclined to purchase from a competitor who has a local number listed. <\/span><\/p>\n<p><span data-preserver-spaces=\"true\">Customers want the easiest solutions and will often buy for convenience, so a local number is a great way to ensure you are first in their minds when researching.<\/span><\/p>\n<p><span data-preserver-spaces=\"true\">With a <a href=\"https:\/\/www.acefone.com\/solutions\/cloud-phone-system\/\">hosted phone system<\/a>, you can choose to have a local number to increase these community ties &#8211; all calls will divert to your office wherever that might be, and customers will see no difference when making the calls to your business with the seamless call connection of a <a href=\"https:\/\/www.acefone.com\/solutions\/voip-phone-service\/\">VoIP system<\/a>.<\/span><\/p>\n<h2><span data-preserver-spaces=\"true\">Break Down Barriers With A Free Phone Number<\/span><\/h2>\n<p><span data-preserver-spaces=\"true\">You can also choose to have a <a href=\"https:\/\/www.acefone.com\/solutions\/toll-free-number\/\">toll free number for your business<\/a>. This is a great way to remove any barriers which might be stopping a customer from calling &#8211; they have nothing to lose by calling you, which gives your agents more opportunities to talk to customers and potentially close more sales. <\/span><\/p>\n<p><span data-preserver-spaces=\"true\">A free phone number can also instil trust in a customer as it gives the impression of a more significant, national business which hints to customers that you are well established in your field.<\/span><\/p>\n<p><span data-preserver-spaces=\"true\">Particularly with larger purchases, customers will want to know they are dealing with a reliable and established company; so a <a href=\"https:\/\/www.acefone.com\/solutions\/free-phone-number\/\">free phone number<\/a> is perfect for showing this to them. <\/span><\/p>\n<p><span data-preserver-spaces=\"true\">Customer relations will be improved as you have indicated to them you have made the investment in your phone system and ensuring that they can contact you at any time free of charge should they have an enquiry.<\/span><\/p>\n<h2><span data-preserver-spaces=\"true\">Help Customers Remember You With A Memorable Number<\/span><\/h2>\n<p><span data-preserver-spaces=\"true\">For customers possibly purchasing a service or product which requires them to be in contact quite frequently, a memorable number could help them quickly and easily call you when they need to. <\/span><\/p>\n<p><span data-preserver-spaces=\"true\">Customer relations will improve as they will have your number front of mind when they need it if you have chosen a memorable number, so they will appreciate the ease of calling you and could be more likely to become a long term customer.<\/span><\/p>\n<p><span data-preserver-spaces=\"true\">You could also use a <a href=\"https:\/\/www.acefone.com\/blog\/benefits-0800-0808-numbers\/\">free phone number to support your marketing, creating relationships with new customers<\/a> as your memorable number can be a big part of your marketing campaigns. <\/span><\/p>\n<p><span data-preserver-spaces=\"true\">Your business will be able to accurately measure the impact of your campaigns with the easy to use the online portal from Acefone, where you can track calls to specific numbers on your campaign and see which marketing strategy has the most impact.<\/span><\/p>\n<p>To find out more about how virtual numbers can build better customer relations, call <a href=\"https:\/\/www.acefone.com\/\">Acefone<\/a> on and talk to our team of experts.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>A virtual number can be used to put across whatever image you want to your customers. A virtual number can act in many different ways to help your business build better customer relations and improve both your business\u2019 reputation and your profits. Acefone has put together some of the different ways a virtual number can [&hellip;]<\/p>\n","protected":false},"author":36,"featured_media":19482,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[185,123],"tags":[],"class_list":{"0":"post-1894","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-contact-center","8":"category-free-phone-numbers"},"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.4 (Yoast SEO v26.4) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Build Better Customer Relations With Virtual Number<\/title>\n<meta name=\"description\" content=\"Building strong relationships with customer are key to success for businesses. 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