{"id":2262,"date":"2020-06-09T15:30:39","date_gmt":"2020-06-09T15:30:39","guid":{"rendered":"https:\/\/www.acefone.com\/blog\/?p=2262"},"modified":"2024-11-27T09:36:11","modified_gmt":"2024-11-27T09:36:11","slug":"service-security-are-important-in-hosted-phone-provider","status":"publish","type":"post","link":"https:\/\/www.acefone.com\/blog\/service-security-are-important-in-hosted-phone-provider\/","title":{"rendered":"How Important Is Service Availability And Security When Choosing A Hosted Phone Provider"},"content":{"rendered":"<p><span data-preserver-spaces=\"true\">When <a href=\"https:\/\/www.acefone.com\/blog\/why-choose-acefone-as-your-voip-service-provider\/\">choosing a hosted phone provider<\/a>, there are plenty of elements you should be considering; does the phone system have the right features your business needs? <\/span><\/p>\n<p><span data-preserver-spaces=\"true\">Is it scalable so it can grow with your business? You may be focused more on the features which are an important part of your choice, but it is important to consider service availability and security when choosing a hosted phone provider as these elements are key to your phone system working smoothly.<\/span><\/p>\n<p><span data-preserver-spaces=\"true\">In this article, we are looking at why service availability is so important and why you should consider this and security before you make a decision on which hosted phone provider to choose.<\/span><\/p>\n<h2><span data-preserver-spaces=\"true\">Service Availability For Your Hosted Phone System<\/span><\/h2>\n<p><span data-preserver-spaces=\"true\">Service availability is a key factor when choosing a hosted phone provider, without it your new hosted phone simply will not function correctly, no matter how feature-rich it may be. <\/span><\/p>\n<p><span data-preserver-spaces=\"true\">A provider with poor service availability will only give you problems further down the line when you can not access your phone lines &#8211; this could cause a business to grind to a halt.\u00a0<\/span><\/p>\n<p><span data-preserver-spaces=\"true\">With poor service availability, you could experience outages that render your phone unusable. <\/span><\/p>\n<p><span data-preserver-spaces=\"true\">These outages cost your business money, particularly if you work in telesales or rely on being able to capture leads coming from your phone lines. <\/span><\/p>\n<p><span data-preserver-spaces=\"true\">This also means staff productivity can be impacted as they will not be able to work efficiently during these outages. <\/span><\/p>\n<p><span data-preserver-spaces=\"true\">Your <a href=\"https:\/\/www.acefone.com\/blog\/select-right-hosted-phone-system-provider\/\">hosted phone provider should be able to show you a robust backup plan<\/a> if any of their systems fail, they should be able to explain exactly how they can get your business phones back up and running &#8211; and if they can not do this, then it is time to search for a different provider.<\/span><\/p>\n<p><span data-preserver-spaces=\"true\">Additionally, hosted phone providers should be able to give some kind of guarantee on service uptime, this is an important question to ask your provider as you do not want lots of inconvenient outages.\u00a0<\/span><\/p>\n<p><span data-preserver-spaces=\"true\">At <a href=\"https:\/\/www.acefone.com\/\">Acefone<\/a>, we guarantee 99.99% uptime. <\/span><\/p>\n<p><span data-preserver-spaces=\"true\">This means that our <a href=\"https:\/\/www.acefone.com\/solutions\/cloud-phone-system\/\">hosted phone systems<\/a> are built to withstand disasters and we can protect your customer data and valuable business information should anything happen to your as it is stored securely elsewhere and should something happen to your business then <a href=\"https:\/\/www.acefone.com\/\">Acefone<\/a> can get you back up and running quickly. <\/span><\/p>\n<p><span data-preserver-spaces=\"true\">With <a href=\"https:\/\/www.acefone.com\/solutions\/cloud-phone-system\/\">Acefone\u2019s hosted phone systems<\/a> you can work from anywhere you have an internet connection, so we are able to get you back up and running quickly on any compatible device &#8211; so you will not miss a lead or miss out on any custom due to service availability with <a href=\"https:\/\/www.acefone.com\/\">Acefone<\/a>.<\/span><\/p>\n<h2><span data-preserver-spaces=\"true\">Choose A Secure Hosted Phone System<\/span><\/h2>\n<p><span data-preserver-spaces=\"true\">In your business\u2019 line of work, you may deal with sensitive data so it is important that your phone system complies with security regulations &#8211; particularly if you work in regulated industries such as financial services or insurance. <\/span><\/p>\n<p><span data-preserver-spaces=\"true\">The first stages of your conversations with providers should cover their security protocols and how they comply with any regulatory requirements relevant to your industry or business.<\/span><\/p>\n<p><span data-preserver-spaces=\"true\">Today, people are more conscious about where their data is being stored and how it is being protected so it is of utmost importance that you can assure your customers that their data is safe with your company. <\/span><\/p>\n<p><span data-preserver-spaces=\"true\">Also, as GDPR regulations have become more stringent it is more important than ever to protect your data at all costs; or you could face some large fines if you do not follow the rules.<\/span><\/p>\n<p><span data-preserver-spaces=\"true\">At <a href=\"https:\/\/www.acefone.com\/\">Acefone<\/a>, all of our <a href=\"https:\/\/www.acefone.com\/solutions\/cloud-phone-system\/\">hosted phone systems<\/a> meet the highest safety standards to ensure your data is protected as much as it possibly can be. <\/span><\/p>\n<p><span data-preserver-spaces=\"true\">We store data securely in the cloud, adhering to PIC, FCC, GDPR, and CPNI and your data is stored in different locations, adding an extra layer of protection for your data. <\/span><\/p>\n<p><span data-preserver-spaces=\"true\">Also, <a href=\"https:\/\/www.acefone.com\/\">Acefone<\/a> provides protection against any potential threats to your business (from cyber attackers and more) to ensure that you are fully protected and your data is safe from attackers. <\/span><\/p>\n<p><span data-preserver-spaces=\"true\">This increases the levels of trust between you and your clients and this trust can only come from significantly investing in your security.<\/span><\/p>\n<p><span data-preserver-spaces=\"true\">If you are serious about protecting your business\u2019 data and its reputation, then you should ask potential hosted phone providers what security procedures they have in place to protect you and your customers before you proceed with any installation.\u00a0<\/span><\/p>\n<p><span data-preserver-spaces=\"true\">It is very important that you <a href=\"https:\/\/www.acefone.com\/blog\/choose-compare-hosted-phone-providers\/\">thoroughly research your hosted phone provider<\/a>, and that you know all about their security and service availability before signing any contracts. <\/span><\/p>\n<p><span data-preserver-spaces=\"true\">You should have complete faith in their ability to keep your data secure and should be fully informed about the procedures in place to keep your phone system connected. <\/span><\/p>\n<p><span data-preserver-spaces=\"true\">These are two fundamental elements of your communication systems and so should be the first things considered when looking for a hosted phone provider.<\/span><\/p>\n<p><span data-preserver-spaces=\"true\">If you would like to find out more about <a href=\"https:\/\/www.acefone.com\/solutions\/cloud-phone-system\/\">Acefone\u2019s hosted phone systems<\/a> and how they can work for your business to keep your data secure and ensure you never miss a lead, call us today on <a href=\"tel:1888-859-0450\">1888-859-0450<\/a> and speak to our expert team.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>When choosing a hosted phone provider, there are plenty of elements you should be considering; does the phone system have the right features your business needs? Is it scalable so it can grow with your business? You may be focused more on the features which are an important part of your choice, but it is [&hellip;]<\/p>\n","protected":false},"author":36,"featured_media":19522,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[185,145],"tags":[],"class_list":{"0":"post-2262","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-contact-center","8":"category-phone-system"},"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.4 (Yoast SEO v26.4) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Service and Security are Important in Your Hosted Phone Provider<\/title>\n<meta name=\"description\" content=\"While selecting your cloud telephony provider, it is essential to pay attention to their service availability and security. 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