{"id":2372,"date":"2020-07-15T12:58:56","date_gmt":"2020-07-15T12:58:56","guid":{"rendered":"https:\/\/www.acefone.com\/blog\/?p=2372"},"modified":"2024-11-14T11:16:02","modified_gmt":"2024-11-14T11:16:02","slug":"construction-business-hosted-phone-system","status":"publish","type":"post","link":"https:\/\/www.acefone.com\/blog\/construction-business-hosted-phone-system\/","title":{"rendered":"Why Every Construction Business Should Have A Hosted Phone System"},"content":{"rendered":"<p><span data-preserver-spaces=\"true\">A <a href=\"https:\/\/www.acefone.com\/solutions\/cloud-phone-system\/\">cloud phone system<\/a> is a must-have for every type of business, but particularly for construction businesses. <\/span><\/p>\n<p><span data-preserver-spaces=\"true\">Construction businesses by nature are mainly not office based &#8211; sometimes you will need to set up offices on sites, sometimes you will need to be out meeting clients and suppliers; but what you do not need it to be chained to your desk by your office phone.<\/span><\/p>\n<p><span data-preserver-spaces=\"true\">A hosted phone system has many features that can make life so much easier for Construction businesses, so, here are our top reasons why every Construction business should have a hosted phone system.<\/span><\/p>\n<h2><span data-preserver-spaces=\"true\">Hosted Phone Systems Are Completely Portable<\/span><\/h2>\n<p><span data-preserver-spaces=\"true\">With a hosted phone system, as long as you have an internet connection you can take your phone system with you anywhere. <\/span><\/p>\n<p><span data-preserver-spaces=\"true\">Hosted phone systems work on any compatible device, so your construction workers can stay connected with you as a manager or with each other simply and easily through their mobile phones, laptops, or tablets.\u00a0<\/span><\/p>\n<p><span data-preserver-spaces=\"true\">This means that your business will never miss a call from a potential customer as at least one of your workers will always be connected wherever you are. <\/span><\/p>\n<p><span data-preserver-spaces=\"true\">It is important for <a href=\"https:\/\/www.acefone.com\/industries\/small-business\/\">Construction Businesses<\/a> to be easily reachable, to both potential customers and suppliers too and a hosted phone system gives you the flexibility to be on hand to answer important calls, even when you are working on a site.<\/span><\/p>\n<p><span data-preserver-spaces=\"true\">For sole proprietors, a hosted phone system is key to ensuring that you can go where you are needed and still remain connected to your business line. <\/span><\/p>\n<p><span data-preserver-spaces=\"true\">When the whole operation is relying on you, it is important to be confident in your telephone system to bring in leads to your business.<\/span><\/p>\n<h2><span data-preserver-spaces=\"true\">Never Miss A Call Again<\/span><\/h2>\n<p><span data-preserver-spaces=\"true\">Sometimes, Construction Business work in such a way that it is inevitable that you might miss a few calls &#8211; particularly if you are a sole proprietor of a business without a team around you. <\/span><\/p>\n<p><span data-preserver-spaces=\"true\">This is not a problem with a hosted phone system, as you can add a voicemail to email feature which sends all missed calls and voicemail messages directly to your email address as a sound file.\u00a0<\/span><\/p>\n<p><span data-preserver-spaces=\"true\">This handy feature means that you do not need to stop what you are doing to answer a call, you can let the call go to voicemail and then review the voicemail when you are finished. <\/span><\/p>\n<p><span data-preserver-spaces=\"true\">With all the details you need to call the customer back with an answer to their query, you will still impress customers with your communications even if you do not answer on their first call.<\/span><\/p>\n<p><span data-preserver-spaces=\"true\">This also gives you the opportunity to free up your own time and direct customers to the most relevant person. <\/span><\/p>\n<p><span data-preserver-spaces=\"true\">If you review a voicemail and have a colleague who can answer the query more effectively or a colleague who is not working on a job, you can simply forward the email to a colleague and reply to the customer promptly &#8211; saving both you and the customer valuable time.<\/span><\/p>\n<h2><span data-preserver-spaces=\"true\">Virtual Assistants Take Messages for You<\/span><\/h2>\n<p><span data-preserver-spaces=\"true\">Another option for Construction businesses is to <a href=\"https:\/\/www.acefone.com\/blog\/ivr-number-benefits\/\">enable the Virtual Assistant feature<\/a>. This feature answers your calls for you and can take messages from customers &#8211; giving a very professional impression to any customer calling your business.\u00a0<\/span><\/p>\n<p><span data-preserver-spaces=\"true\">Virtual Assistants can stop you from missing a call and make customers more confident that their message has been received and passed on, meaning they will be happier with the customer service they have received. <\/span><\/p>\n<p><span data-preserver-spaces=\"true\">Virtual Assistants also make your business look larger and more professional, which will impress any shareholders or clients who may be looking to do business with you.<\/span><\/p>\n<h2><span data-preserver-spaces=\"true\">Choose Your Own Phone Number<\/span><\/h2>\n<p><span data-preserver-spaces=\"true\">Many Construction businesses, particularly smaller businesses, list a mobile phone number on their website and marketing collateral. <\/span><\/p>\n<p><span data-preserver-spaces=\"true\">While this may be convenient for them to direct calls straight to a mobile, it does not give the most professional impression.\u00a0<\/span><\/p>\n<p><span data-preserver-spaces=\"true\">Customers may be put off by calling a mobile number and may think that your business is less established than those with a landline phone number and office location. <\/span><\/p>\n<p><span data-preserver-spaces=\"true\">So, by using a hosted phone system you can make it appear that they are calling a landline number and have calls directed to your mobile phone.<\/span><\/p>\n<p><span data-preserver-spaces=\"true\">This is simple to do with a hosted phone system, and in a few clicks, you can choose your own phone number. <\/span><\/p>\n<p><span data-preserver-spaces=\"true\">You could have a local number to increase trust and local community ties, or a<a href=\"https:\/\/www.acefone.com\/blog\/free-phone-number-keeps-you-ahead-of-competition\/\"> free phone number to appear as a bigger and more professional company<\/a> while removing any barriers to customers calling you. <\/span><\/p>\n<p><span data-preserver-spaces=\"true\">Alternatively, you can create a custom number which is memorable and matches with your marketing collateral. The choice is yours with a hosted phone system and you can choose how you want your business to come across.<\/span><\/p>\n<p><span data-preserver-spaces=\"true\">You do not need to worry about directing your new number with a hosted phone system, customers will see no difference when they call your number and will enjoy the same crystal clear communications whatever device you pick up on.<\/span><\/p>\n<h2><span data-preserver-spaces=\"true\">Hire Remote Staff<\/span><\/h2>\n<p><span data-preserver-spaces=\"true\">If your business is growing, you may need to hire staff away from your physical office location. This is not a problem with a hosted phone system. <\/span><\/p>\n<p><span data-preserver-spaces=\"true\">If staff have an internet connection it does not matter where they are based, so you can confidently <a href=\"https:\/\/www.acefone.com\/blog\/best-practices-for-remote-working\/\">hire staff from anywhere in the world<\/a> to help run your business.<\/span><\/p>\n<p><span data-preserver-spaces=\"true\">If you have a new project and would like a team based in the area to help monitor its progress, then you can add this team to your hosted phone system in just a few clicks. You could even set up a hosted contact center with a full sales team &#8211; the choice really is yours.<\/span><\/p>\n<p><span data-preserver-spaces=\"true\">Staff calls and call costs can be monitored with <a href=\"https:\/\/www.acefone.com\/\">Acefone\u2019s<\/a> easy to use online portal and you can access a range of analytics from call waiting time to call recordings. <\/span><\/p>\n<p><span data-preserver-spaces=\"true\">Everything can be accessed in just a few clicks and can be accessed wherever you might be and on whatever device you choose. <\/span><\/p>\n<p><span data-preserver-spaces=\"true\">A hosted phone system gives you the power to expand your business without geographical limits &#8211; something which can be highly beneficial to Construction businesses.\u00a0<\/span><\/p>\n<p><span data-preserver-spaces=\"true\">If you would like to find out more about how a hosted phone system can help your Construction business grow, call our team on <a class=\"ace-footer-menu-link\" href=\"tel:1888-859-0450\">1888-859-0450<\/a>\u00a0 for a consultation.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>A cloud phone system is a must-have for every type of business, but particularly for construction businesses. Construction businesses by nature are mainly not office based &#8211; sometimes you will need to set up offices on sites, sometimes you will need to be out meeting clients and suppliers; but what you do not need it [&hellip;]<\/p>\n","protected":false},"author":36,"featured_media":19528,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[185],"tags":[],"class_list":{"0":"post-2372","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-contact-center"},"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.4 (Yoast SEO v26.4) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Why Construction Business Requires Hosted Phone System<\/title>\n<meta name=\"description\" content=\"Construction businesses are in constant need of efficient communication. Here is how a hosted phone system can benefit the construction industry.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.acefone.com\/blog\/construction-business-hosted-phone-system\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Why Every Construction Business Should Have A Hosted Phone System\" \/>\n<meta property=\"og:description\" content=\"Construction businesses are in constant need of efficient communication. 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