Small Business VoIP System

Get a Reliable VoIP Phone system for small business in the UK, enabling multichannel communication with customers.

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What is the use of a VoIP phone system for small business?

A Small Business phone service must be cost-effective, reliable, easy-to-use, and adaptable with evolving needs. Acefone’s VoIP phone system for small business provides essential features to support communication operations both, internal and external.

Simplified Small Business Phone Service

Deploy self-service solutions like AI-based Interactive Voice Response systems to navigate callers to relevant agents, improving caller experience
Streamline and manage call flows without new hirings using Automated Call Distribution (ACD) and Skill-based call routing strategies
Speed up sales outreach with Auto Dialers and enable agents to engage with more promising leads, avoiding junk calls and Auto Answering Machine systems.

Reliable VoIP Phone System for Small business

Choose from a pool of telephony features that simplify customer communication with flexible toggle management and pocket friendly pricing.
Minimal service downtime with reliable cloud-hosted servers and 24/7 expert support to backup seamless conversations.
Manage user extensions as your small business scales up through an adaptable VoIP phone system with zero hardware and software update charges.

Have Questions?

Learn about Acefone’s Small Business Phone Solutions from experts.

Services that make conversations easy

Amplify your VoIP phone system for small business with a Cloud hosted contact center solution’s workflow automation and swift call management
Enrich customer calls with VoIP number features such as call transfer, whisper and barge, resulting in higher customer satisfaction levels.
Monitor every agent-customer conversation with detailed call reports and analytics sent to your inbox at set intervals for informed decision making.

Deliver Personalized interactions with APIs

Tailor every conversation with CRMs and APIs

Integrate your VoIP phone system for small business with trending CRM platforms to track and manage client data with ease.
Personalize each interaction using vital caller information stored in the cloud with anytime access from any connected device.
Use Voice & SMS APIs to send automated alerts and updates to clients based on pre-defined criteria.

Popular Features

Small Business Phone Service Features

Voicemail-to-Inbox

Send voicemails sent to your inbox at regular intervals to track every missed call

Call Recording

Record and store call in the cloud for performance and call quality assessment.

Call Queue

Reduce call drop rates by keeping them informed of their queue position.

Interactive Voice Response

Guide incoming calls to the right agent for faster call resolutions.

Call Forwarding

Redirect calls to available agents in case the first misses them for higher pickup rates.

Auto Attendant

Greet callers with automated messages and engage them until they connect with an agent.

Toll Free Numbers

Offer a free calling channel to your audience and engage more enquiry calls.

Auto Call Distribution

Disperse incoming calls among available agents and maintain a balanced workload.

More Small Business Phone Services

Explore small business phone services that make customer communication an unforgettable experience

Contact Centre Solution

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VoIP Mobile Numbers

Learn more

:Integrations for your VoIP Phone System for small business

Tailor the VoIP Phone System for your small business with popular CRMs.

Explore all integrations

What our clients have to say about us

When I signed up for Acefone, I had very little VOIP knowledge, but the technical support was second to none—even for companies with limited technical skills. Added bonus: it works out cheaper than my existing single BT phone line.

Lee M.

Manager, Medical Practice

Our company has been using Acefone from the beginning and we have never had any issue with the service. Their support is amazing, always happy to help and always polite. If you are looking for VoIP, you cannot find a better provider.

Patryk Weglarz

United Kingdom

My experience has been very positive. The software is easy to use and integrates well with our existing system. The phone was configured in minutes by a remote technician. I've never had to ask for assistance over the last 12 months.

Gordon R.

Director, Airlines/Aviation

Acefone is easy to set up, thanks to great help from customer service. The software has many useful features. I chose Acefone because a real person talked to me and helped me pick what I needed. They resolved all my queries there and then.

William A.

Director, Financial Services

Acefone's onboarding process is great—the company helped me in every way imaginable. The support representative was really informative and patient with all my queries. The software appears to cover all bases as well.

Gemma L.

Proprietor, Accounting

Enterprise-grade
data security

for secure healthcare communication
GDPR & HIPAA Compliant Data privacy protocols

Read About the Role of VoIP Phone System for Small Business

Frequently Asked Questions

Some commonly asked queries related to Small Business Phone Solutions.
 If you have any other questions?

How can your small business improve customer communication?

You can improve customer communication in your small business by leveraging VoIP phone services, making the most out of multichannel communication.

Do I need to resubscribe to a VoIP phone system plan if I relocate?

Not at all. Acefone’s VoIP phone system for small business offers easy portability and scalability. Simply move your devices to the new location, connect to the network, and start using your VoIP service right away.

Does Acefone’s VoIP phone system support remote work for small businesses?

Certainly. Acefone’s VoIP services provide remote teams with access to their systems, customers calls, and assist in completing various tasks from anywhere in the world.

How much does it cost to setup a cloud phone system for small businesses?

Acefone charges zero setup fees on implementing the VoIP phone system for small business.

What are the benefits of getting a VoIP phone system for small businesses?

Acquiring a VoIP phone system for small business can provide cost-effectiveness, scalability, mobility, flexibility, and advanced calling features. They also provide ease of setup and management with improved reliability and business continuity.

What is the difference between VoIP and PBX?

PBX aka Business phone systems are cloud based telephony solutions enabling businesses to communicate with customers and their teams seamlessly. On the other hand, VoIP refers to Voice Over Internet Protocol that allows such cloud based telephony solutions to establish communication using the internet.