WebRTC Softphone

More engagement with customers across more channels

Leverage multichannel communication from your desktop
without any additional calling system.

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Trusted by 5,000+ brands across the nation

  • cipla
  • redchief
  • casio
  • godrej
  • soch
  • michelin
  • fortis
  • cars24
  • homelane logo
  • makemytrip
  • star health
  • pnb

The modern approach to communication with
WebRTC technology

What is a WebRTC Softphone?

WebRTC softphones are applications that use a set of APIs to enable audio and video calling through web browsers. They prevent the use of traditional phone systems and physical phone lines for each user, making softphones the perfect choice for faster calls.

A simple login to the WebRTC softphone lets you make calls from any Internet enabled device. By promoting flexible communication, it lets you hold customer calls and conference calls (team meetings & project collaboration), even when on the move. Effectively, you experience reduced operational costs, business continuity, and much more.

voice call system

Why a WebRTC Softphone is Right For You?

reliable services

VNO Compliance

Acefone is a VNO licensed WebRTC Solution provider, bringing telecom regulation compliant services to your desk.

lead generation

Higher Productivity

A WebRTC platform equipped with multiple ringing strategies to minimize agent idle time and time utilization.

enhance personalization

Robust Security

End-to-end encryption to ensure conversations stay between you and your recipient.

transparent billing

Easy Implementation

Leverage a web platform that needs zero installation, deployment or complex configuration. A single login for a world full of features.

go above beyond

Remote Work Friendly

With no dedicated hardware required, agents can make calls from anywhere, any device, with a single login.

knowledge sharing

Swift Collaboration

Collaborate with your teams across multiple channels and share vital client data effortlessly.

Get Acefone’s Automated
WebRTC Softphone!

How WebRTC services help SMBs and Enterprises

Startups
Remote Work

WebRTC services serve as the perfect companion for businesses with remote or hybrid working teams.

Customer Support

Equipped with advanced functionalities, these softphone solutions streamline customer handling and call management.

Quick Scaling

Deployment takes negligible time as the WebRTC technology is independent of traditional phone lines and cellular network.

SMBs
Cost Reduction

Minimal infrastructural changes lead to lesser technology costs, relying solely on the existing devices and team size.

Business Continuity

Uninterrupted business operations and lesser data breaches ensured by higher service uptime, disaster recovery, multi-layered network firewall, and end-to-end encryption.

Project Collaboration

Real-time interactions make collaboration even faster among colleagues, helping achieve milestones faster.

Enterprises
Contact Center Solution

Smoother agent-customer interactions via contact center solutions empowered by WebRTC technology.

Unified Communication

Unify diverse communication channels into one place to provide a seamless experience for employees and customers alike.

Self Service Options

Deliver streamlined buyer journey with self-service options integrated into the WebRTC platform via IVR and call routing functionalities.

Getting the best of WebRTC services with Acefone

click to call
Click to call

A quick calling widget that lets you connect with your clients within a few clicks.

auto call recording
Customized Dashboard

Personalize your dashboard as you feel fit, making preferred services more accessible.

custom ringback
Call Monitoring

Track agent calls and assist them in closing deals faster with diverse monitoring features.

call queue management
Reports & Analytics

Assemble custom reports and schedule them for regular intervals to analyze team performance.

live call notes
IVR

Help clients navigate to the right agent through in-call menus, using an easy-to-use IVR builder.

parallel ringing
Mobile Compatibility

Let agents make VoIP calls and access vital data on the go, all with a dedicated softphone.

What our clients say about us

Acefone powered our voice broadcasting campaign and they were thoroughly impressive. Delivered us quality solutions, well in time. I am sure we have found a long-term partner in Acefone.

Arshad Zaidi

Asst. Manager, OLA

Acefone helps us survive an increasing call volume. Their call tracking & call automation tech has made real-time follow-ups extremely easy, which used to be a prime challenge for us. The order retention rate we are witnessing is higher than our expectations.

Piyush Chabbra

Business Owner, ACN

Very first business principle is 'never miss an opportunity'. Acefone is an absolutely perfect solution to follow that principle - at least for the opportunity that comes over phone calls. Its Toll-Free number and IVR service has delivered some amazing results for me.

Jatin Gupta

Proprietor

I have always had positive experience working with Acefone! Acefone has always provided positive recommendations and the best price for the services. I'm especially impressed with the support provided after sales. I would highly recommend Acefone as your cloud telephony service providers.

Varsha Bansal

Marketing Manager

The quality of IVR services offered by Acefone has been fantastic, their quick support and after sales has proved to be highly beneficial. I wish all the success to Acefone and I'm sure we have found a long term partner in Acefone!

Nikhil Thapar

Marketing Specialist

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