Entries by Ritwik Raj

Are 0345 Numbers Free To Call? Do You Need 0345 Numbers 

0345 numbers have emerged as a popular calling medium for enterprises, financial institutions, and government bodies in the UK. If you’re a mid-to-large size business in the UK, you might have encountered these numbers while searching for efficient communication solutions.   But what are 0345 numbers, and are they free?  Let’s delve into this intriguing realm to […]

Choosing the Right Phone System: Hosted vs On-Premises for Small Businesses

Are you a small business looking to enhance your customer communication? A reliable phone system serves as the backbone of any business’s communication and lays the foundation for memorable customer experiences. When it comes to selecting the right phone system for small business, you’re likely to encounter two primary options:  Hosted phone systems On-premises phone […]

What is the importance of toll free numbers for healthcare

Healthcare organizations constantly struggle with patient communication, appointment scheduling, and emergency response. Ensuring seamless and accessible communication is not just a convenience but a crucial aspect of providing quality patient care. One often overlooked yet impactful tool in achieving this is the implementation of toll-free numbers.  Today we unravel the challenges healthcare organizations face in […]

Top 5 reasons to get a toll free number for small business

For new business owners in India, the journey to boost revenue while minimizing costs is a top priority. One often-overlooked tool that can significantly contribute to achieving this balance is a toll-free number. These numbers enhance customer communication and have a remarkable impact on revenue generation. In a digitally driven world, the convenience and accessibility […]

0300 numbers- How much do they cost, and are they free to call?

Seamless communication stands as the key to effective customer services, and 0300 numbers emerge as their unsung heroes in the UK. They have been quietly revolutionizing how businesses and organizations connect with their audiences across the United Kingdom.  Enter the world of 0300 numbers—the conduit of cost-effective, accessible communication fostering robust customer relations.  With this […]

8 VoIP Trends to Look Out for Small Business in 2024

The resourcefulness and ease of accessibility for VoIP hosted phone systems has led to an increased worldwide demand, changing the way businesses communicate for good. As we step into 2024, the VoIP industry is now all set to boom and reshape communication for companies, especially small businesses across the globe. Let’s delve into the top […]

Toll free vs local numbers- Which one is best for my business

Choosing the right business phone number for your company can significantly impact your brand’s accessibility and reach. Business owners often find themselves asking– Should I opt for a toll-free number or a local number? Understanding the nature, the pros and cons of each numbers is crucial to make informed decisions that align with your business […]

Top 5 cloud phone system communication skills for business growth

Businesses are run by people and verbal communication is a vital skill to connect with them. It is a key element that forms the foundation of any business’s success. From internal meetings to customer calls, every interaction determines the scope of an organization. If you too wish to effectviely communicate with your customers, you must first […]

Top 10 KPIs for the success of a BPO- Why they are important

Business Process Outsourcing (BPO) has become an integral part of modern business operations. In the last decade, several companies have begun subcontracting their operations to BPO companies both locally and offshore. Did you know, according to a report, the market value of the BPO industry went from $45.6 trillion to $92.5 trillion between 2000-2019?  The […]

The SMB Guide to VoIP Numbers: Helping Businesses Grow

Are you wondering how to take your business operations to the next level?  You’re going to need a tool that will help you deliver round-the-clock services without sacrificing quality.  In short, you will need a VoIP (Voice over Internet Protocol) number.  The next question could arise, “how does a VoIP number transform your business operations?”   […]

What are the Top 5 cloud telephony benefits for SaaS startups

Hey there, curious reader!    Are you a SaaS startup looking to kickstart your business communication?    We’re here to give you a lasting solution to end your search.   Say goodbye to communication woes and hello to seamless connections!   Businesses experiencing the communication conundrum  So, you’re a SaaS startup on the rise but struggling to keep […]

Top 6 network security threats & how cloud technology mitigates them

The last decade has gone through many advancements in IT and networking. With time, businesses have shifted from traditional communication systems to cloud networks. Today, we have several cloud solutions and services that provide secure communication for a variety of industries. Unfortunately, some network security threats still exist that could potentially harm businesses.  These risks […]

How to make performance management easy with cloud telephony

If you’re reading this, chances are you’re a tech enthusiast and understand the significance of data-driven decision-making. You must also know the importance of performance management to drive growth for your business. Today we explore tips and techniques to track performance and improve business operations. We also reveal how cloud telephony solutions can integrate seamlessly […]