Shrishti Mathew |

About Shrishti Mathew

Shrishti Mathew is Acefone’s assistant content editor. After three degrees and a year in journalism, she moved into tech marketing. When she isn’t writing, you can find her reading, sleeping or trying out a new recipe.

Entries by Shrishti Mathew

Boost business communication across London with 0203 virtual numbers

June 5, 2023 /0 Comments/in Free Phone Numbers, Local Numbers, Virtual Numbers, VoIP Numbers /by Shrishti Mathew

What if we told you that running a remote business in London would cost you lesser than your morning coffee? Enter Acefone’s business phone numbers. Run your London business remotely with our business phone numbers. Our 0203/0208/0207 virtual numbers make it possible for you. What are 0203 / 0208/ 0207 business phone numbers? Such virtual […]

The Ultimate Business Phone System Guide: How To Grow In 2024

February 8, 2023 /0 Comments/in Phone System /by Shrishti Mathew

Growth is something that is on the mind of every small and medium business owner. Once you stand on your feet and have an established clientele, you start thinking about taking it further and being more stable and long-lasting. While you focus on scaling your business up, existing operations may take a bit of a […]

The key to good CX is to use your data well: Alan Pennington

December 13, 2022 /0 Comments/in Customer Experience /by Shrishti Mathew

Data can be a very useful tool. But in the field of CX, when used well, data can be a game changer. It can help bridge that very vital gap between a business and their customers. This is something Alan Pennington, deputy chairman of SuiteCX, a US-based CX software company knows very well. His […]

Fulfilling a customer’s needs also depends on the process: Carsten Ley

December 12, 2022 /0 Comments/in Customer Experience /by Shrishti Mathew

An idea is only as good as its execution. The same can be said for implementing a CX strategy, right from the first idea to an agent’s interaction with a customer. Managing the project is as important as the concept and ensures a good finished product, which in this case is the customer’s experience. We […]

How VoIP can give SMBs an edge over your competitors

November 17, 2022 /0 Comments/in VoIP Phone Service /by Shrishti Mathew

Introduction Your business is your baby. You made it, built it, helped it grow and gave it all your time and effort. Your baby is now an SMB with a sizeable workforce. Now you’re looking to scale. While you find markets, managers and investors, we know you’re going to want efficient communication processes in […]