4.7/5 on Capterra. 
Save up to 25%
Number of users
3-9
10-19
20+
Features:
- US local number
- Unlimited US/Canada calling*
- Unlimited SMS*
- Voicemail to email
- Mobile, desktop and web apps
- 24x7 customer support
- Real-time call monitoring
- Multi-level auto-attendant
- Analytics and reporting
- Unlimited audio conferencing (dial in)
- Integration with popular apps (Zoho, HubSpot, MS Teams, etc.)
Everything in the Business plan, plus:
- Dedicated account manager
- Personalized set-up
- Call recording
- Free number porting
- IP desk phone compatibility
- Priority 24x7 support
- Unlimited ring groups
- Integration with premium apps (e.g. Salesforce)
- Custom integrations, API and webhooks
Compare All VoIP Costs For Your Business
| Features | Business | Premium |
|---|---|---|
| Inbound minutes | Unlimited | Unlimited |
| Outbound minutes | Unlimited* | Unlimited* |
| Business SMS | Unlimited* | Unlimited* |
| Android, iOS, Desktop, and Chrome apps |  |
|
| Call transfer | |
|
| Voicemail to email | |
|
| HD voice calling | |
|
| Call conferencing | |
|
| Mobile twinning | |
|
| Roles and permissions | |
|
| Call queue | |
|
| Unlimited audio conferencing (dial in) | |
|
| Real-time call monitoring | |
|
| Multi-level auto-attendant | |
|
| Call flip | |
|
| Call whisper | |
|
| Call barging | |
|
| Auto provisioning | |
|
| 24x7 customer support, assisted onboarding | |
|
| Integration suite | Yes, except Salesforce | |
| Call announcement | |
|
| Scheduled email reports | |
|
| Analytics and reporting | |
|
| Call recording (add-on for the Business plan) | $5/user/mo | |
| Ring group | 10 max | Unlimited |
| Number porting | Chargeable | No-extra charges |
| IP desk phone support | - | |
| Dedicated account manager | - | |
| Personalized set-up | - | |
| Priority support | - | |
| Custom integrations, APIs and webhooks | - | |
| *Subject to Acefone's acceptable use and fair use policy (FUP) | ||
TOLL FREE NUMBER
$4.99 / month
PER EXTENSION (USER)
$39.99 / month
MINUTES
Unlimited
Explore add-on VoIP Costs
$10
/number
Porting charges (for the Business plan)
$5
/user/month
Call recording (add-on for the Business plan)
$5
/user/month
Additional toll-free or local numbers
$30
/user/month
On-demand silver/gold vanity numbers
ACE X Interaction Hub
Experience effortless productivity with the #1 business communications platform.
Suitable for SMBs with limited requirements.
- 1 standard DID per account
- Call Recording: 3 months
- Add & Manage Users
- Standard Roles
Suitable for SMBs with essential features.
- Voicemail
- Call Recording: 6 months
- Agent Dispositions
- Custom Roles
Suitable for large enterprises with specific needs.
- SMS
- Call Recording: 9 months
- Video
Custom Solution for Enterprises
ACE X Contact Center Studio
Experience effortless productivity with the #1 business communications platform.
Inbound Contact center with Manual OBD calling option
- Call Recording: 3 months
- Standard Permission Roles
- Upto 500 SMS/Email
- Chat Support: 24x7
- Call Support: 16x5
Complete contact center offering with all advanced features
- Call Recording: 6 months
- Custom Permission Roles
- Unlimited SMS/Email
- Chat Support: 24x7
- Call Support: 24x7
Custom Solution for Enterprises
Business Phone System Pricing
Features:
- Includes one UK number
- Unlimited inbound minutes
- 24/7/365 customer support
- Voicemail to email
Everything in the Basic plan, plus:
- 1000 outbound minutes
- Call transfer
- Real-time call monitoring
- Call flip, call whisper, call barging
- Mobile twinning
- IVR (virtual receptionist)
- Call analytics and scheduled reports over email
Everything in the Business plan, plus:
- Unlimited outbound minutes
- Unlimited audio conferencing (dial in)
- Call recording
- Integration with your favourite apps (Zoho, HubSpot, MS Teams + 15 others)
- Free porting included
- Call announcement
Compare All VoIP Phone Features
| Features | Basic | Business | Premium | ||||||||||||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Inbound minutes | Unlimited | Unlimited | Unlimited | ||||||||||||||||||||||||
Outbound minutes
|
- | 1,000 local minutes | Unlimited* | ||||||||||||||||||||||||
| 24x7 customer support, assisted onboarding | |
|
|
||||||||||||||||||||||||
| Android, iOS, Desktop, and Chrome support | |
|
|
||||||||||||||||||||||||
| Call transfer | - | |
|
||||||||||||||||||||||||
| Voicemail to email | |
|
|
||||||||||||||||||||||||
| HD voice calling | |
|
|
||||||||||||||||||||||||
| Call conferencing | |
|
|
||||||||||||||||||||||||
| Unlimited audio conferencing (dial in) | - | - | Up to 10 participants | ||||||||||||||||||||||||
| Call flip | |
|
|
||||||||||||||||||||||||
| Mobile twinning | |
|
|
||||||||||||||||||||||||
| Roles and permissions | |
|
|
||||||||||||||||||||||||
| Real-time call monitoring | - | |
|
||||||||||||||||||||||||
| Call whisper | - | |
|
||||||||||||||||||||||||
| Call barging | - | |
|
||||||||||||||||||||||||
| Call group | - | |
|
||||||||||||||||||||||||
| IVR (virtual receptionist) | - | |
|
||||||||||||||||||||||||
| Call recording | - | Paid add-on | |
||||||||||||||||||||||||
| Auto provisioning | - | |
|
||||||||||||||||||||||||
| Call queue | - | - | |
||||||||||||||||||||||||
| Integration suite | - | - | |
||||||||||||||||||||||||
| Call announcement | - | - | |
||||||||||||||||||||||||
| Number porting | Chargeable | Chargeable | No extra charges | ||||||||||||||||||||||||
| Analytics and reporting | CDR only | CDR + analytics | CDR + analytics | ||||||||||||||||||||||||
| Scheduled email reports | - | |
|
||||||||||||||||||||||||
| *Subject to Acefone's acceptable use and fair use policy (FUP) | |||||||||||||||||||||||||||
Explore add-on VoIP phone costs
£15
/number
Porting charges
£5
/user/month
For international calls bundle
£3
/user/month
Call recording (add-on for the Business plan)
£5
/user/month
For 100 VoIP SMS bundle
£20
/user/month
On-demand gold/silver numbers
You're at the start of something special.
Try our cloud communication solutions today.
