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VOIP FOR SMALL BUSINESS

Business Phone System For Small Businesses With Big ROI

Get Reliable Business phone systems for small business that lets you call, text, and chat with customers. Leave a lasting first impression.

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Small Business Overview

Why You Need Acefone’s Business Phone Systems
for Small Businesses

Small Businesses require a business phone system that is cost-effective, reliable, easy-to-use, and can adapt with their needs. Acefone’s business phone systems for small business provides essential features that support your communication operations, both internal and external

Simplified VoIP for Small Business

  • AI-based Interactive Voice Response systems

    Deploy self-service solutions like AI-based Interactive Voice Response systems to navigate callers to relevant agents, improving caller experience.

  • Automated Call Distribution

    Streamline and manage call flows without new hirings with the help of Automated Call Distribution (ACD) and Skill-based call routing strategies

  • Auto Dialers

    Speed up sales outreach with Auto Dialers and enable agents to engage with more promising leads, avoiding junk calls and Auto Answering Machine systems.

Simplified VoIP for Small Business
Reliable Small business Phone Solutions

Reliable Small business Phone Solutions

  • sms notification

    Choose from a pool of telephony features that simplify customer communication with flexible toggle management and pocket friendly pricing

  • 24/7 expert support

    Minimal service downtime with reliable cloud-hosted servers and 24/7 expert support to backup seamless conversations

  • adaptable VoIP phone system

    Manage user extensions as your small business scales up through an adaptable VoIP phone system with zero hardware and software update charges.

Have Questions?

Learn about Acefone’s Small Business Phone Solutions from experts.

Services that make conversations easy

  • Cloud hosted contact center solution’s

    Amplify your small business phone solutions with a Cloud hosted contact center solution’s workflow automation and swift call management.

  • VoIP number

    Enrich customer calls with VoIP number features such as call transfer, whisper and barge, resulting in higher customer satisfaction levels.

  • detailed call reports and analytics

    Monitor every agent-customer conversation with detailed call reports and analytics sent to your inbox at set intervals for informed decision making.

Services that make conversations easy
Tailor every conversation with CRMs and APIs

Tailor every conversation with CRMs and APIs

  • popular CRM platforms

    Integrate your small business cloud phone system with popular CRM platforms to track and manage client/ lead data with ease.

  • vital caller information

    Personalize each interaction using vital caller information stored in the cloud with anytime access from any connected device.

  • Voice & SMS APIs

    Use Voice & SMS APIs to send automated alerts and updates to clients based on pre-defined criteria.

Popular Features

Business Phone System Features for Small Business

Voicemail-to-Inbox
Voicemail-to-Inbox

Send voicemails sent to your inbox at regular intervals to track every missed call.

Call Recording
Call Recording

Record and store calls in the cloud for performance and call quality assessment.

Call Queue
Call Queue

Reduce call drop rates by keeping them informed of their queue position.

Interactive Voice Response
Interactive Voice Response

Guide incoming calls to the right agent for faster call resolutions.

Call Forwarding
Call Forwarding

Redirect calls to available agents in case the first misses them for higher pickup rates.

Auto Attendant
Auto Attendant

Greet callers with automated messages and engage them until they connect with an agent.

Toll Free Numbers
Toll Free Numbers

Offer a free calling channel to your audience and engage more enquiry calls.

Auto Call Distribution
Auto Call Distribution

Disperse incoming calls among available agents and maintain a balanced workload.

More Small Business Phone Solutions

Explore small business phone services that make customer communication for your small business an unforgettable experience

When I signed up for Acefone, I had very little VoIP knowledge, but the technical support was second to none, even for companies with limited technical skills. Added bonus: it works out cheaper than my existing single BT phone line.

Lee M.

Manager, Medical Practice

Our company has been using Acefone from the beginning and we have never had any issue with the service. Their support is amazing, always happy to help and always polite. If you are looking for VoIP, you cannot find a better provider.

Patryk Weglarz

United Kingdom

My experience has been very positive. The software is easy to use and integrates well with our existing system. The phone was configured in minutes by a remote technician. I've never had to ask for assistance over the last 12 months.

Gordon R.

Director, Airlines/Aviation

Acefone is easy to set up, thanks to great help from customer service. The software has many useful features. I chose Acefone because a real person talked to me and helped me pick what I needed. They resolved all my queries there and then.

William A.

Director, Financial Services

Acefone's onboarding process is great — the company helped me in every way imaginable. The support representative was really informative and patient with all my queries. The software appears to cover all bases as well.

Gemma L.

Proprietor, Accounting

Frequently asked questions

Some commonly asked queries related to Small Business Phone Solutions.
If you have any other questions- Chat with our experts!

You can improve customer communication in your small business by leveraging cloud telephony solutions, making the most out of multichannel communication.

Not at all. Acefone’s business phone systems for small business offer easy portability and scalability. Move your devices to the new location, connect to the network, and start using your small business phone service right away.

Certainly. All Acefone VoIP phone services are cloud hosted and remote teams can access the system, attend calls, and complete various tasks from anywhere in the world.

Acefone charges zero setup fees on business phone systems for small businesses.

Acquiring a small business phone solution can provide cost-effectiveness, scalability, mobility, flexibility, and advanced calling features. They also provide ease of setup and management with improved reliability and business continuity.

PBX aka Business phone systems are cloud based telephony solutions enabling businesses to communicate with customers and their teams seamlessly. On the other hand, VoIP refers to Voice Over Internet Protocol that allows such cloud based telephony solutions to establish communication using the internet.

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