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One integrated solution.
Unlimited possibilities.

Combine the capabilities of Acefone and Bitrix24 CRM for smooth,
hassle-free customer service.

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Integrate for smoother conversations. Get:

better connectivity

Better connectivity

  • Access all your CRM tools on your desktops or mobiles
  • Pin social media platforms directly to your dashboard
  • Stay in touch with teams on the go and collaborate remotely
smarter tracking

Smarter tracking

  • Get insights about customers preferences and peak times
  • Build unique sales funnels and offer personalised service
  • Track metrics like call handling to maximise efficiency
faster workflows

Faster workflows

  • Quick onboarding process to get started instantly
  • Quick onboarding process to get started instantly
  • Chatbots and live agents allow for quick, all-day support

Steps to Integrate

Unlock a world of possibilities with the Acefone and Bitrix24 integration in just four simple steps.

signing into acefone


Signing Into Acefone

  • Login to your Acefone account
  • Select Integrations under the Services tab
  • Select Bitrix24 and click on Instructions
  • Activate the Bitrix24 integration with Acefone by clicking the Enable button
  • Click on the Download button
  • Select the desired platform for which you wish to install a softphone
installing application


Installing application

  • Install the application and log in with your Acefone credentials
  • Log in to your Bitrix24 account
  • A dialogue box appears, as shown below. Tick the checkboxes and install the Acefone application
authorising acefone


Authorizing Acefone

  • Select Acefone in the Application section, under the More tab
  • Login to your Acefone account
  • Once the authorisation is successful, you will get the following pop-up
configure telephony


Configure telephony

  • Click on the Telephony section under the More tab, and select Configure Telephony
  • Select Telephony Settings and select Default Number for outgoing calls as Acefone application
  • Click on Telephony User, select Configure, and select the number for outgoing calls as Acefone application
  • Select Acefone as the application and toggle on if you want to save leads automatically
  • Click Save. Now you are ready to place calls by clicking the phone icon in the bottom-right

Bringing your customers closer
to your business

All that your communication needs

Enterprise-grade software

A reliable CRM and a robust cloud phone system is your winning combination.

  • Plan customer engagements to marketing campaigns
  • Connect via various mediums—broadcast messages, emails, calls
  • User-friendly CRM as a central command post
enterprise grade software
simplified lead management

Simplified lead management

Enhance productivity and improve conversions with smarter lead management.

  • Link customisable web forms to never miss a lead
  • Use automatic lead distribution for optimised call flow
  • Differentiate new and existing leads with call pop-ups

Engaging customer service

Stand apart with a modern toolkit for a refreshed customer service experience

  • Analyse feedback on products and services with IVR
  • Add notes on each call for hyper-personalised service
  • Easily access information and deliver quick resolutions
engaging customer service

Integrate your Cloud Phone with
Bitrix 24 in Four Simple Steps

  • 1 Login to Acefone arrow forward
  • 2 Installing App arrow forward
  • 3 Enable Integration arrow forward
  • 4 Configure Integrations

You're at the start of something special.

Try our cloud phone system today.

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