Contact Center Studio

Contact Center Software- International Features
with Local Support

360* Customer View

Unified dashboard view across voice, chat, WhatsApp & CRM for smoother supervision.

International Number Support

Add virtual numbers from targeting geographies without any scaling restrictions and setup difficulties.

AI Powered Tools

From pre-call assistance to post-call analytics, leverage the force of AI for empowered agents.

Popular Features of Contact Center Studio

AI Dialers

AI automated dialing that adjusts its pace for higher productivity and conversation quality.

Unified Interactions

Converse with customers across multiple channels such as voice, video, SMS, WhatsApp, and more.

Call Monitoring

Observe and supervise conversations, assisting agents through complex cases for faster resolutions.

Post Conversation Analytics

Study every conversation with auto-generated summaries, intent topics, etc.

Voice bot

Unburden agents from pressing workload with Gen AI powered voice bot, handling simple cases effortlessly.

Sticky Agent

Prevent customer frustration by connecting them with their previously interacted agents.

Why Choose AceX Contact Center Studio?

Amplify Lead Generation

Use advanced call capabilities like auto dialers, call monitoring, whisper and barge to efficiently handle more leads.

Use AI filters to avoid junk & irrelevant calls
Get preloaded call scripts and message templates
Enable live call notes for agents' convenience

Improve Customer Service

Handle high incoming call volumes with smart queue management, interactive voice response, and other advanced calling features.

Increase agent productivity with custom workflows
Reduce call drop rates with auto call distribution
Provide 24/7 customer services with ease

Gather Insights

Get key insights into your agents’ performance by tracking live and recorded customer interactions.

Review how efficiently agents communicate
Identify areas where agents need more training
Assess call quality with Customer Satisfaction Score

Leverage Cloud Technology

Access a fully functional cloud solution to ensure your business operations run unhindered.

Setup your contact center in minutes
Let agents manage calls remotely
No risk of shutdown with constant data backup

When I signed up for Acefone, I had very little VoIP knowledge, but the technical support was second to none, even for companies with limited technical skills. Added bonus: it works out cheaper than my existing single BT phone line.

Lee M.

Manager, Medical Practice

Our company has been using Acefone from the beginning and we have never had any issue with the service. Their support is amazing, always happy to help and always polite. If you are looking for VoIP, you cannot find a better provider.

Patryk Weglarz

United Kingdom

My experience has been very positive. The software is easy to use and integrates well with our existing system. The phone was configured in minutes by a remote technician. I've never had to ask for assistance over the last 12 months.

Gordon R.

Director, Airlines/Aviation

Acefone is easy to set up, thanks to great help from customer service. The software has many useful features. I chose Acefone because a real person talked to me and helped me pick what I needed. They resolved all my queries there and then.

William A.

Director, Financial Services

Acefone's onboarding process is great — the company helped me in every way imaginable. The support representative was really informative and patient with all my queries. The software appears to cover all bases as well.

Gemma L.

Proprietor, Accounting

With Acefone, the agent productivity tripled as we scaled from 100 to 300 calls per day without scaling costs. If you are looking at better support, better UI, that can go live easily, all this is there with Acefone.

Suresh

Sales Director

You're at the start of something special.

Try our cloud communication solutions today.

AceX Contact Center Studio

An all-in-one contact center software

Trusted by 5,000+ leading organizations worldwide.

5.2K+ Global Customers

4.7 Rated by Users

2.5B+ Built for Volume

50% More Productivity