AceX Contact Center Studio
Where Smart Automation Meets Human Expertise
Automate the routine, amplify your agents, and analyse every call to make your team unstoppable.
Save up to 30% on our plans.
1500+ Ratings 
Trusted by 15,000+ businesses across BFSI, healthcare, retail, and logistics.
Here's What Unstoppable Actually Looks Like
360* Customer View
Voice, WhatsApp, chat, and CRM — one workspace, full history.
Blended Calling
Switch between inbound and outbound campaign views instantly.
Gen AI Powered Calls
Voice agents & AI analytics for deeper and smarter conversations.
2x More Cost Savings
No underlying infra cost, no additional Capex, no extra staffing costs
Omni Presence
Interact and engage with customers over voice, video, WhatsApp, and SMS.
Bot to Agent Handoff
Assign only voice bot qualified leads to your agents.
Have Questions?
Learn about Acefone's Contact Center Studio from our experts.
Every Contact Center Tool Your Team Needs
AI Dialers
Self-pacing dialers that cut idle time and keep agents in conversation.
Unified Interactions
Handle voice, video, SMS, and WhatsApp from a single agent workspace.
Call Monitoring
Listen, whisper, or barge - supervisor tools for faster resolutions.
Post-Call Analytics (Xtract)
Auto-summaries, intent topics, and CSAT scores for every call. See Xtract →
AceX Voice Bot
Qualifies leads, deflects Tier-1 calls, schedules callbacks - in Hindi, English, and 10+ Indian languages. Goes live in 48 hours. Learn more →
Sticky Agent
Reconnect customers with their last agent - fewer repeat explanations, higher CSAT.
Whatever The Goal, AceX Has The Workflow For It
Reach more leads
Waste fewer calls
- Let AceX Voice Bot qualify inbound leads before they reach an agent
- AI filters remove junk calls - agents only talk to real intent
- Preloaded call scripts and live notes keep every conversation on track
Handle more. Escalate less
.
- Smart queue management and IVR for high inbound volumes
- Voice Bot handles 24/7 support in Hindi and regional languages
- Auto call distribution cuts drop rates - no more missed contacts
Monitor. Refine. Grow.
- Track live calls, recordings, and Xtract analytics in one dashboard
- Monitor bot task completion, fallback rates, and agent CSAT side by side
- Spot coaching gaps before they become churn drivers
Up And Running Before The Week Is Out
- Set up your contact center in minutes - no hardware, no IT dependency
- All call data stored within India - compliant by default, not by configuration
- Agents work from anywhere; data never leaves the country
Contact Center Studio Integrations
Powerful CRM integrations to break down communication silos
Don't take our word for it.
Transparent Pricing
No Surprise Bills
Calculate Your Savings
You're at the start of something special.
Try our cloud phone system solutions today.
