Acefone for Education Industry
Cloud Hosted Phone System for Schools, Universities and Other Educational Institutes
Cloud phone systems for the Education sector
In the education sector, clear and reliable communications are integral to the day to day running of a school or any educational establishment. Educators need to be in constant contact with students and their families to ensure that vital information is passed on and that nothing stands in the way of a student’s education.
With Acefone’s hosted phone systems, you are in control of your communications and have the ability to track and monitor all calls coming into and out of your institution with Acefone’s online portal.
How can a hosted PBX system help
in the education industry?
It’s important that educators and students have a robust line of communication to ensure nothing stops a student from accessing learning. Whether it be reporting absences or vital information being passed on from other authorities (such as social services, the police and more) it’s important your communication systems can keep up. Hosted phone systems are built to be robust and able to withstand high call volumes, so important calls will never be disconnected.
At busy recruitment times, you can set up and manage a hosted contact centre with agents based anywhere in the world who can take calls from potential students efficiently. With unlimited extensions, each department can have their own direct number and can easily communicate with one another over a voice call or by conference calling.
Hosted phone solutions give educational institutions
the robust solutions they need
Auto Attendant
Never miss an incoming call and greet every caller with an automated attendant feature. Create an image with a customized welcome message in a professional voice.
Call Recording
Record and save every conversation for quality and training purpose. Refer back to best conversations stored in HD quality over cloud up to 100 days.
Call Diverting
Use smart IVR features to forward calls to the concerned department. Resolve the concerns in the first call with the help of intelligent and automatic call diverting.
Volume Users
Handle a large volume of calls simultaneously without any delay. Send out important and urgent alerts to a broader audience in case of an emergency.
Voicemail to Email
Covert all voicemails to emails and get them delivered to the intended user within seconds. Receive voicemails over email to hear them anytime from any device.
Direct Numbers
Direct numbers empower each teacher and staff member with a unique and separate communication channel for contacting students and parents.
Improve learning with advanced technology
With a hosted PBX system, you can connect your staff with students all over the world at any time at a very low cost, meaning their learning can be enhanced even if they are distance learners. With Acefone’s online portal, you can also access and store relevant information about a student’s development within your phone system; so individual notes can be readily accessed.
As Acefone’s hosted phone systems operate in the cloud, it’s easy for educators to be able to use their phone system seamlessly on the move and on any device they choose; giving them more freedom to visit students and ensuring no messages are missed when they are teaching.
Connect your campus in the cloud
With unlimited extensions, you can add as many people as you need to onto your phone system. These staff can then communicate together quickly and efficiently by using conference calling or transfer calls between each other to better answer a query. These numbers can also be given to students to aid them in getting the answers they need the first time they call your institution.
If your institution has multiple campuses, you can connect them all to ensure that all staff will have access to any information they need. This close communication can also help improve company culture as staff will feel part of a larger team.
Take control of your communications with automation
With a hosted phone system, there are a number of features you can choose to deploy to make your communications more bespoke. You can use your phone system to send out automated texts to students to ensure that accurate messages are passed on efficiently no matter where the student might be.
Educators are well equipped to communicate clearly with students through a hosted phone system, so you can be assured that your students are getting the best possible service from your staff and that you have control of your phone system through Acefone’s easy to use online portal; where you can access any analytics you need to improve staff productivity.
Our Services
Become A Partner
Becoming a partner with Acefone is a simple way for your business to sell innovative, cloud phone systems to more and more customers. Reseller plans can be bespoke to your business and will come with two options, both with your business having ownership of your customers and pricing. Acefone provides a Bureau Billing service, allowing resellers to focus on building their business rather than dedicating time to a monthly billing process. We also provide 24/7 business support to your customers, to ensure optimum customer satisfaction.
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