Trusted by leading brands
across the globe

5K+

Trusted Users

Over 5000 businesses trust Acefone VoIP phone service for their business communication.

4.7

Happy Customers

Rated by thousands of users across portals, like G2, Capterra, & others.

12M+

Designed for volume

Designed for volume Acefone's servers run more than 12 million calls per month.

31%

Agent productivity

Customizable VoIP phone service to boost your agent productivity.

Stand Out With Acefone’s VoIP Phone Services

Sales Enablement

Equip agents with advanced VoIP calling services to identify promising leads and close them faster.

Simplify Customer Support

Provide agents with pre-written scripts, automation, and easy integration for
better data access.

Professional Brand Building

Set an outstanding first impression among your audience with easy to recall and cost-effective VoIP numbers.

VoIP Phone Service Benefits

Why Get Acefone’s VoIP Phone Services
for Your Business

An easy-to-use VoIP phone service that gets you calling leads within minutes. Amplify your outreach operations with insightful
features and real time metrics. Call, message, and chat with customers anytime and anywhere.

Limitless Scalability

A VoIP phone service that can easily scale up or down to meet changes in your workforce size or call volume.

Untethered Reliability

Reliable VoIP phone services for minimal downtime, guaranteeing uninterrupted communication with customers.

Cost Savings

Unified communication with access to several advanced  calling features at an unbeatable price.

Ease of Data Access

Easily integrate your VoIP phone service with your preferred  CRM platforms with quick data access.

Have Questions?

Learn about Acefone’s VoIP phone services from our experts.

Features of VoIP Phone Services

Call Monitoring

Track and assist agents on calls  using call transfer and call barge.

Voicemail to Email

Schedule voicemails to be delivered to the inbox for 24/7 availability.

Smart Call Routing

Call routing strategies to direct callers to the right agent in less time.

Auto Call Distribution

Automatically receive and distribute calls to available agents with ease.

Auto Attendants

Increase client engagement with automated messages for addressing basic queries.

Live Analytics & Reports

Track detailed call analytics, insights and KPIs through reports sent to your inbox.

Business VoIP Phone Service Integrations

Customize the VoIP phone service for your business with your preferred CRMs and helpdesk software.

Explore all integrations

Best-In-Class VoIP Phone Service Pricing

Got Pricing Questions?

Save up to 25%

Monthly

Annual

Number of users

3-9

10-19

20+

Business

$17.99

$14.99

per user, per month, 3-users minimum

Features:

US local number
Unlimited US/Canada calling*
Unlimited SMS*
Voicemail to email
Mobile, desktop and web apps
24x7 customer support
Real-time call monitoring
Multi-level auto-attendant
Analytics and reporting
Unlimited audio conferencing (dial in)
Integration with popular apps (Zoho, HubSpot, MS Teams, etc.)

Premium

$19.99

$16.99

per user, per month, 3-users minimum

Everything in the Business plan, plus:

Dedicated account manager
Personalized set-up
Call recording
Free number porting
IP desk phone compatibility
Priority 24x7 support
Unlimited ring groups
Integration with premium apps (e.g. Salesforce)
Custom integrations, API and webhooks

Got Pricing Questions?

When I signed up for Acefone, I had very little VOIP knowledge, but the technical support was second to none, even for companies with limited technical skills. Added bonus: it works out cheaper than my existing single BT phone line.

Lee M.

Manager, Medical Practice

Our company has been using Acefone from the beginning and we have never had any issue with the service. Their support is amazing, always happy to help and always polite. If you are looking for VoIP, you cannot find a better provider.

Patryk Weglarz

United Kingdom

My experience has been very positive. The software is easy to use and integrates well with our existing system. The phone was configured in minutes by a remote technician. I've never had to ask for assistance over the last 12 months.

Gordon R.

Director, Airlines/Aviation

Acefone is easy to set up, thanks to great help from customer service. The software has many useful features. I chose Acefone because a real person talked to me and helped me pick what I needed. They resolved all my queries there and then.

William A.

Director, Financial Services

Acefone's onboarding process is great — the company helped me in every way imaginable. The support representative was really informative and patient with all my queries. The software appears to cover all bases as well.

Gemma L.

Proprietor, Accounting

Award-Winning VoIP Calling Services for You

Toll free number

Enable high quality interactions that  yield exceptional ROI.

Contact Center Solution

Boost customer engagement with automated dialing & proactive outreach.

Voice API

Personalize your voice solution with  a variety of APIs at your fingertips.

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Wish to learn more about VoIP business phone services?

What is a VoIP Phone Service?

Voice over Internet Protocol (VoIP) phones take your phone calls and convert them into data packets that travel over the internet. With VoIP, your phone system lives in the cloud, allowing your calls to be made and received from anywhere with an internet connection. VoIP isn't just about making voice calls. It can handle all communication channels like video calls, text messages, and even file sharing, using the same internet connection.

How does VoIP Work?

Every time an agent makes a call, their voice is converted into digital data, and is chopped up into tiny packets of information. These data packets then move across the internet to reach their destination, whether it's across the office or around the globe. At the receiving end, those data packets get reassembled into the agent’s voice, allowing the receiving person to hear them loud and clear.

How to get a VoIP Service Provider?

While there are several parameters to factor in while selecting a VoIP service provider, you can prioritize these five to keep things simple.

Service Scalability

You need a VoIP phone service that can easily scale up or down to accommodate fluctuations in call volume without compromising performance.
Cost-effective Plans

Providers offering competitive and flexible pricing and transparent billing structures are preferred, allowing you to manage their expenses efficiently.
Features & Integrations

VoIP services that offer features like call routing, IVR (Interactive Voice Response), call recording, real-time analytics, and CRM integration capabilities are essential for optimizing your operations.
Network Security and Compliance

VoIP service providers that adhere to industry standards and regulations (e.g., GDPR, HIPAA) to ensure security and privacy of your customers’ sensitive data.
Reliable Customer Support

A responsive and knowledgeable customer support is crucial for resolving issues promptly and minimizing downtime. Support teams capable of connecting with you across your preferred communication channels are more favorable than those with single channel communication.

VoIP Phone System vs Traditional Phone System?

VoIP phone systems offer numerous advantages over traditional phone systems- cost savings, scalability, flexibility, advanced cloud-based features, and improved collaboration. With these capabilities, VoIP phone systems have become an attractive choice for businesses of all sizes.

Disadvantages of VoIP

While VoIP phone systems offer numerous advantages, there are also potential drawbacks to consider. Drawbacks such as dependency on internet connectivity, security concerns due to network vulnerabilities, quality of Service issues due to limited bandwidth or network congestion, etc.

Additionally, limitations in emergency service access and initial investments in hardware, software, and training should be considered. Despite these challenges, VoIP phone services can still offer significant benefits to businesses with proper planning and implementation.

Frequently asked questions

Here are some commonly asked questions about VoIP Phone Services. 
Still don’t find what you’re looking for?

What is a VoIP line?

A VoIP line is a virtual phone line that uses the internet to make and receive calls instead of traditional phone lines. It allows you to make voice calls using VoIP technology, offering cost savings and additional features compared to traditional calling services.

How do I set up a VoIP phone service?

At Acefone, our onboarding experts help you set up your VoIP phone service step by step until you’re ready to make calls.

What are the benefits of a VoIP phone service for small business?

VoIP phone services reduce call costs and scaling issues for small businesses without making any infrastructural changes.

Do my VoIP phone services continue to work if I move my office?

Yes, your VoIP phone service remains functional even after relocating offices.

What is the difference between VoIP and IP telephony?

VoIP specifically refers to voice communication over the internet using IP networks. On the contrary, IP telephony encompasses a broader range of communication services including voice, video, and multimedia, all transmitted over IP networks. Essentially, VoIP is a subset of IP telephony, focusing solely on voice communication.

What is the cost of VoIP phone service per month?

Acefone offers you quality VoIP calling services at flexible plans starting from as low as $10.99/ user/ month.

VoIP Phone Services

Book Your Business VoIP Service Demo

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Trusted by leading brands across the globe

5K+