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Voice API

Your calls, your way

Customise your calling, optimise customer service, and integrate Acefone with your favourite third-party apps and CRM systems.

Get in touch Start 7-day free trial

Acefone is the #1 choice for
10,000+ reputed clients

Why you need Voice APIs

Enable your developers to create custom calling solutions using their favourite language—Java, Ruby, Python, C++. Take advantage of a click-to-call button, an intelligent IVR, and Webhooks among other API tools.

You can also use APIs to integrate Acefone with your favourite tools like Zoho CRM, Zendesk, and more. Enable one-click dial, add follow up activities to calls, and receive informative pop-ups for incoming calls.

image
We support 10+ programming languages including

Make your calls do great things

Satisfied Clients with Smart APIs

Smart APIs,
happy clients

  • Leverage real-time data and take customer interactions to the next level via Webhooks
  • Tailor your solutions and add additional capabilities to look after your clients’ needs
  • Add a click-to-call button to your website or app and let your callers reach you instantly
Features to Empower Employees

Empowered employees
everywhere

  • Reduce agent workload significantly with features like ring groups and virtual receptionist
  • Deploy number masking to disguise client and agent contact details, and ensure privacy
  • Handle large call volumes even during peak season efficiently, with API-enabled call queues
Enhanced Customer Journey

Developer-friendly
all the way

  • Give developers complete control over your voice capabilities with easy-to-configure APIs
  • Receive quick clarifications to all your API queries with comprehensive Acefone guides
  • No question is too tough for Acefone’s expert support team—get in touch with us 24x7x365
 
PreviousNext
Satisfied Clients with Smart APIs

Smart APIs, happy clients

  • Leverage real-time data and take customer interactions to the next level via Webhooks
  • Tailor your solutions and add additional capabilities to look after your clients’ needs
  • Add a click-to-call button to your website or app and let your callers reach you instantly
Features to Empower Employees

Empowered employees everywhere

  • Reduce agent workload significantly with features like ring groups and virtual receptionist
  • Deploy number masking to disguise client and agent contact details, and ensure privacy
  • Handle large call volumes even during peak season efficiently, with API-enabled call queues
Enhanced Customer Journey

Developer-friendly all the way

  • Give developers complete control over your voice capabilities with easy-to-configure APIs
  • Receive quick clarifications to all your API queries with comprehensive Acefone guides
  • No question is too tough for Acefone’s expert support team—get in touch with us 24x7x365
Satisfied Clients with Smart APIs

Smart APIs, happy clients

  • Leverage real-time data and take customer interactions to the next level via Webhooks
  • Tailor your solutions and add additional capabilities to look after your clients’ needs
  • Add a click-to-call button to your website or app and let your callers reach you instantly
Features to Empower Employees

Empowered employees everywhere

  • Reduce agent workload significantly with features like ring groups and virtual receptionist
  • Deploy number masking to disguise client and agent contact details, and ensure privacy
  • Handle large call volumes even during peak season efficiently, with API-enabled call queues
Enhanced Customer Journey

Developer-friendly all the way

  • Give developers complete control over your voice capabilities with easy-to-configure APIs
  • Receive quick clarifications to all your API queries with comprehensive Acefone guides
  • No question is too tough for Acefone’s expert support team—get in touch with us 24x7x365

Go omnichannel to get the best of all worlds

 
PreviousNext
Bespoke integrations
  • Connect Acefone to your favorite
  • Do it yourself, or we can do it for you
  • Easy installation, no need to switch
User-friendly dashboard
  • Intelligent call metrics and
  • Convenient call monitoring via the
  • Smooth, easy-to-explore UI
Pay less for more
  • Spend little to access over 70
  • Best-in-market pricing guaranteed
  • Plans tailored to your needs

Create delightful calling experiences

Better client connections

Make every customer call an experience with an API built for your needs.

Connect with callers in their accent using text-to-speech API

Broadcast calls and swiftly deliver updates to your clientele

Automate outbound calls to deliver OTPs and reminders

Complete call command

Receiving, making, forwarding, and recording calls will never be the same.

Generate unique API tokens for multiple users

Elevate agent convenience with customised call flows

Deploy smart routing to direct callers to the right agent

The API convenience

Use APIs and build customer outreach without any complications.

Set up using our trustworthy codes or do it yourself

Use SIP trunking to integrate existing hardware with APIs

Pay only for what you need, no unpleasant billing surprises

Build better client connections

Complete call command

The API convenience

Create delightful calling experiences

Build better client connections

Make every customer call an experience with an API built for your needs

Connect with callers in their accent using the text-to-speech API

Broadcast calls and swiftly deliver updates to your clientele

Automate outbound calls to deliver OTPs and reminders

Complete call command

Receiving, making, forwarding, and recording calls will never be the same

Generate unique API tokens for multiple users

Elevate agent convenience with customised call flows

Deploy smart routing to quickly direct callers to the right agent

The API convenience

Use APIs and build customer outreach without any complications

Set up using our trustworthy codes or do it yourself

Use SIP trunking to integrate existing hardware with APIs

Pay only for what you need, no unpleasant billing surprises

Why go for just customised calling when you can personalise your SMS capabilities too?

Check out our SMS API solution.

Build strong relationships with
powerful features

High-quality calls

HD voice calls shouldn’t be a luxury. Get used to exceptional interactions even with low bandwidth.

Automated intelligence

Customers can navigate key menu options to quickly connect with appropriate agents.

Group conferencing

Connect multiple devices to hold one single call. Relive office meetings with conferencing.

Voice broadcast

Captivate millions at once when you can broadcast a pre-recorded message in a click.

Customisable IVRs

Greet customers with an intuitive multi-level calling menu and have them help themselves

CRM integration

Receive or make calls while accessing customer data from your CRM thanks to voice API

All your favourite apps together

Flexible integrations with powerful tools. Look after every business need on one platform.

Office 365
Salesforce
Microsoft Teams
Google Contacts
Dynamics 365
G-Suite
Freshdesk
Sugar CRM
Vtiger CRM
Zoho CRM
Bullhorn
Acefone
Bitrix24
HubSpot CRM
Pipedrive
Freshsales
Google Sheets
Zendesk
LeadSquared CRM
Microsoft Azure
Communication API

Call & SMS. Only ?

Elevate your business communication. Voice and text messages give your
Outbound

Take the first step

Build meaningful customer relationships and launch effective...

Resource library

Learn how to make the most of your business communication system.

7 Steps to Boost Productivity in Hybrid Work Environment
The CoVID-19 pandemic has impacted almost...
Read more
How small businesses benefit from Hosted IVR systems
Implementing hosted IVR systems in a fantastic...
Read more
How and Why to Get a Free Phone Number in the UK
No matter how rapidly technology advances, it...
Read more
 
123

X Steps to Boost Productivity in Hybrid Work Environment
The CoVID-19 pandemic has impacted almost…
Read more

How small businesses benefit from Hosted IVR systems
Implementing hosted IVR systems in a fantastic…
Read more

How and Why to Get a Free Phone Number in the UK
No matter how rapidly technology advances, it…
Read more

Visit Our Library

Plans & Pricing

Choose a plan that’s right for you. All plans include a 30-day trial.

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£7
user/month*
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£13
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£19
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Standard
Best for individuals
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user/month*
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Standard
Best for individuals
£7
user/month*
Try for Free


  • Bill Monthly
  • Bill Anually
Standard
Best for Indivisuals
7
user/month*
Popular
Business
Best for growing teams
13
user/month*
Premium
Best for large teams
19
user/month*
Standard
Best for Indivisuals
27
user/month*
Popular
Business
Best for growing teams
93
user/month*
Premium
Best for large teams
59
user/month*

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FREQUENTLY ASKED QUESTIONS

We’re glad you asked

Can I make calls in bulk?

Yes, bulk calling features are available with our voice API.

What is the role of WebRTC?

WebRTC allows you to integrate voice with Web applications to enable all call-related actions like dialling numbers, answering calls, and more.

How do you maintain data confidentiality?

We offer number masking solutions that hide contact details of both the parties involved. You’re guaranteed confidential communications and data privacy with secure connections.

Can I record and capture calls?

Definitely. Our call recording and transcription features help you keep track of all data and quickly review it at any time. Moreover, the files are stored on a secure cloud server so only authorised personnel can access them.

How can I add an IVR script to the system?

You can select a code from our range of templates or create a custom one to add scripts to the IVR. This allows you to provide a faster, streamlined experience and allows agents to only engage with higher value enquiries.

Still in doubt? Please drop you question
Still in doubt? Drop your question in the box below and we’ll get back to you

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Solutions

  • Cloud Phone System
  • Free Phone Number
  • Outbound Contact Centre
  • Inbound Contact Centre
  • Voice API
  • SMS API
  • SIP Trunking

Industries

  • Small Business
  • Enterprise
  • Healthcare
  • Education
  • Retail
  • Finance Industry
  • Professional Services

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Integrations

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  • Freshdesk

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1888-859-0450

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