Professional Services

Cloud solutions built for professionals

Have secure customer conversations, collaborate effectively, and maximise growth, no matter your industry.

Pricing

1500+ Ratings

Trusted by leading organisations
across the globe

Stay productive every step of the way

For the work-from-anywhere model

Work remotely with calls optimised for low bandwidth
Stay connected on a device or platform of choice
Keep in touch with your clients and colleagues 24x7

Truly built for your convenience

Tailor your dashboard to only see important metrics
Select features to suit your goals, budget and needs
Manage extensions as per the scale of your business

Trustworthy and secure

Safeguard conversions with end-to-end encryption
Keep sensitive data safe with role-based access
No more cyber threats with two-factor authentication

Works for any industry, anytime, anywhere

Keep note of everything

Recall important details and resolve disputes with call recordings.
Jot down crucial customer information with real-time call notes.
Track business performance with detailed reports and analytics.

Plan for the better

Gather feedback on your services with SMS or voice IVR.
Enhance outreach with predictive and progressive auto-diallers.
Track your campaign metrics with detailed call and SMS analytics.

Have Questions?

Experience a truly global communication solution first-hand.

Chat with an Expert

Quick. Convenient. Conversational.

Send quick updates to stakeholders with voice and SMS broadcasts.
Leverage local numbers to expand reach to newer geographies.
Blacklist unwanted callers to engage only in productive conversations.

Get it right every time

Communicate personalised information via automated calls and SMSes.
Deliver the latest recruitment or legal updates with custom message-on-hold.
Handle client and candidate queries better with call monitoring, whisper and barge.

Works with the Top CRM platforms in the market

Build out your CRM workface with out of the box integration

Explore all integrations

Zendesk

Zoho

Salesforce

Leadsquared CRM

HubSpot CRM

Freshworks

Freshdesk

Bitrix24

Kapture CRM

MS Teams

Google Workspace

MS Dynamics 365

When I signed up for Acefone, I had very little VoIP knowledge, but the technical support was second to none, even for companies with limited technical skills. Added bonus: it works out cheaper than my existing single BT phone line.

Lee M.

Manager, Medical Practice

Our company has been using Acefone from the beginning and we have never had any issue with the service. Their support is amazing, always happy to help and always polite. If you are looking for VoIP, you cannot find a better provider.

Patryk Weglarz

United Kingdom

My experience has been very positive. The software is easy to use and integrates well with our existing system. The phone was configured in minutes by a remote technician. I've never had to ask for assistance over the last 12 months.

Gordon R.

Director, Airlines/Aviation

Acefone is easy to set up, thanks to great help from customer service. The software has many useful features. I chose Acefone because a real person talked to me and helped me pick what I needed. They resolved all my queries there and then.

William A.

Director, Financial Services

Acefone's onboarding process is great — the company helped me in every way imaginable. The support representative was really informative and patient with all my queries. The software appears to cover all bases as well.

Gemma L.

Proprietor, Accounting

Frequently asked questions

Here are some of the most commonly asked questions about Professional Services. 
If you have any other questions- Chat with our experts!

Can Acefone’s solutions meet the changing needs of my business?

Yes, the beauty of hosted business solutions is that you can change your plans anytime to suit your business needs.

Are there any hardware requirements to start using hosted telephony services?

There are no hardware requirements to get started. You only need an Internet connection and a communication device to serve your customers.

Can I use hosted contact centre services with my existing business phone system?

Yes, you do not need any new hardware. You can connect your existing devices with the cloud system and start off without any delay.

What else does Acefone offer my business?

We deliver advanced solutions including, but not limited to, call monitoring, real-time analytics, scheduled reports, call twinning, and call flipping, as well as automation solutions like IVR and chatbots that make your work processes so much easier.

How easy is it to get started with Acefone business solutions?

Just share your business requirements with our team of experts and you can get started with Acefone’s cloud telephony services right away.

You can connect with us anytime at 0800-084-3663 or just drop an email at [email protected] and we’ll reach out to you.

How much can I save with Acefone solutions?

We offer cloud telephony services at the best-in-market prices. Opt for a customised plan and save money—only pay for the features you really need. Additionally, there are no contracts or long-term commitments. So, you can discontinue the services whenever you wish to.

What benefits do Acefone’s business solutions offer?

You will experience clear and effective communication with Acefone business solutions. Moreover, management is made easier with our online portal, deep data insights and intuitive automation.

How can I use my mobile app to make business calls?

How is your hosted phone system different from other providers?

We offer a full suite of cloud phone system features that help you deliver excellent customer experience. Furthermore, you can start operating from anywhere, anytime.

Our round-the-clock service and customised features set us apart from others.