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Power-packed for success

Combine Acefone’s best-in-class cloud communication services with Zendesk’s
intuitive CRM and build lasting customer relationships.

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Integrate your way to business success. Get:

complete call control

Complete call control

  • Automate calls to reach customers without even lifting a finger
  • Log and record all your calls and access them anywhere, anytime
  • Keep track of KPIs and improvise with comprehensive call reports
emails that do more

Emails that do more

  • Organise all lead and contact-related emails for instant access
  • Get notified every time leads open or read your emails
  • Prepare as many email templates as you need
calls that convert

Calls that convert

  • Convert leads by accessing 20M businesses and 200M professionals
  • Let Zendesk’s Reach tool do the tedious follow-ups for you
  • Automate lead generation to search and verify contacts

Steps to Integrate with Zendesk

signing into acefone


Signing Into Acefone

  • Log in to your Acefone account
  • Click on the Services tab on the side navigation bar
  • Click on Integrations
  • Enable Zendesk by clicking on the toggle button
  • Click on Instructions
configuring acefone


Configuring Zendesk

  • Select the user from the dropdown menu
  • Fill in the required details (API token, Zendesk domain, Zendesk email, company name, subdomain)
  • Save and Submit
configuring acefone


Authenticate Chrome Extension

Bringing your customers closer
to your business

Built for professionals

Flexible and reliable

Work from the office. Or home. Or anywhere in the world. It’s all the same.

  • Work wherever you want and easily access all customer details
  • Log in to the portal on any device and any operating system
  • Don’t miss the little details with APIs that allow 100% customisation
flexible and reliable
business simplified

Business, simplified

Enhanced productivity and better results with smart solutions for smart businesses.

  • Access real-time data on your personalised portal
  • Leverage AI solutions to engage agents better
  • Turn customer conversations into reports for smarter business

One integration, many advantages

Facilitate ease of use across different platforms by unifying intelligent systems.

  • Access all your data on Zendesk CRM for absolute ease
  • Stay in touch with all your contacts using the portal
  • Enjoy Acefone’s click-to-call even on the CRM portal
one integration many advantages

Integrate your Cloud Phone with
Zendesk in Three Simple Steps

  • 1 Login to Acefone arrow forward
  • 2 Enable Integration arrow forward
  • 3 Configure Integrations

You're at the start of something special.

Try our cloud phone system today.

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