- Industries
- Retail
Retail
Let’s talk shop
Enjoy better customer conversations and enhanced vendor management with cloud communication solutions.
We comply with standard data privacy and safety regulations such
as GDPR, HIPAA, etc. Your security is our concern.
Is cloud communication scalable, flexible and adaptable for retail needs now and for the future?
Since everything is on the cloud, we can access large amounts of data—anywhere, anytime, and easily. Hence, cloud communication solutions are scalable, flexible and adaptable for all kinds of retail needs.
Can cloud communication solutions help retail businesses ease their communication process and drive high growth?
Yes. Retailers using cloud communications have top and bottom line payoffs that include improved call quality; increased reliability; lower costs; better customer experience; smarter use of employee and IT resources; and greater flexibility and scalability.
What are the advantages of VoIP over landline phone services?
Here’s why VoIP is a better choice than landline phones: it’s scalable, reliable, portable, and extremely flexible to use.
Additionally, you incur low installation and onboarding costs, and minimal training is required.
Finally, your VoIP phone system can be integrated with a powerful third-party CRM to further enhance your operations.
Will I incur any installation and set-up fee?
Not at all; we offer free installation and onboarding. You will only be charged for your number, minutes and any extra features you opt for apart from the plan. You can always get in touch with our experts at 0800-084-3663 to build your own plan as well.
How do you guarantee high voice quality?
We employ the best-in-class audio codecs which ensure high-quality voice even with poor Internet connectivity. Additionally, we perform VoIP traffic engineering before installation on a per-customer basis.
After the analysis, we may suggest improvements to your system, including bandwidth upgrades, problem resolution on your local network or to install a router that prioritises voice over data.
What role does the call queuing feature play in the retail industry?
Call queuing reduces call abandonment rates, efficiently manages your waiting callers and keeps them on the line until you are able to connect with them.
The whole process of signing up has been easy and friendly and I am really impressed so far. Very good pricing too.