Unless you have been living under a rock, you must have come across a buzzword in the business communication technology ecosystem- cloud phone system. But what is it?  A question that presents itself every time someone talks about corporate phone systems efficiency, especially enterprises.   To answer the question— Cloud-based phone systems are the new age […]

As technological advancements move ahead, the need for more reliable and efficient communication continues to increase for businesses. Companies from different corners of the world seek one thing only— a robust and reliable communication tool.  Why? More than 74% of businesses now rely on a tool to organize, communicate, and manage projects.   If there is […]

The recent update in TRAI’s regulations about Unsolicited Commercial Communication (UCC) has caused a ripple in the telephony sector. The reformed UCC regulation states that telecom companies can no longer transmit calls or messages from businesses unless they are specifically whitelisted by the receivers.    Failing to comply with these regulations can result in hefty penalties. You […]

Cloud telephony has been a transformative force in the business world for quite some time, helping companies manage customer interactions seamlessly. Its ability to streamline processes, enhance flexibility, and reduce costs has made it an essential tool for efficient communication over the years.   Yet, as the needs, demands, and preferences of customers change, cloud telephony […]