In every business, productivity is the top priority. With the development of cloud technology, the traditional communication tools have been replaced, leading to better productivity. Automation technologies have replaced regular physical tasks. The same is valid for the customer service environment too, where intelligent dialers have replaced manual dialing. Predictive dialer is one such dialer […]

Previously we have covered the role of predictive dialer in sales acceleration and in this blog, we will talk about the top features of a predictive dialer. But before jumping into a deep discussion about predictive dialer features, let’s answer a few of the questions. Have you implemented a predictive dialer solution in your business? Or still, […]

In the call center industry, dialers are becoming increasingly popular and essential for all outbound purposes. They give an efficient way out for businesses wanting to connect with a broad audience. These outbound dialers come in types such as predictive dialer, preview dialer, auto dialer progressive dialer, and more. All these dialers have one or […]