Pipedrive CRM integration for Telephony

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Steps to Integrate

Steps to Integrate
with Pipedrive

Step 1

Signing in to Acefone

Log in to your Acefone account
Click on the Services tab on the side navigation bar
Click on Integrations
Enable the Pipedrive CRM integration by clicking the toggle button
Click on Instructions
Once the window opens, click Enable on the top-right corner of the screen
Select the user from the dropdown menu and click on Save

Step 2

Setting up the softphone

Click on Download on the left navigation panel to get Acefone softphone
Select the platform that you wish to install the softphone on
Install the softphone and log in with your Acefone credentials

Step 3

Authorising Acefone Chrome Extension

Log in to your Pipedrive account and add the Acefone application from the marketplace
Log in to Acefone with your user credentials
Select the Click Here button
Add the Acefone extension for Pipedrive to Google Chrome
Log in with your user credentials again to make the calls directly from your CRM

Acefone + Pipedrive Integration

Combine Acefone’s cloud solutions with Pipedrive’s intuitive CRM to nurture greater leads and ensure better communication.

Talk to an expert Start a free trial

Overview
Benefits
Advantages
Other Integrations
Resources

Steps to Integrate

Better together

Get the benefits of two in one by integrating your Zoho CRM and Acefone telephony set-up. From omnichannel communication and detailed call records to features like live call monitoring and click-to-call––do so much more without even having to switch your screen. Streamline your workflow and mitigate any issues well before they crop up with an intuitive solution.

Steps to Integrate

An integration you can count on

Calling made simple

Build instant customer connections and save time with click-to-call
Make direct calls via your Pipedrive CRM and store all call details
Use your preferred device anywhere, anytime

Keep up with your clients

Track calls, emails and view contact history to always stay in control
Stay organised and track all your activities, even on the go
Get notifications when clients are nearby, for better connections

Foster better relationships

Enrich deals with call log activities and attach images
Add and update leads within minutes via the CRM dashboard
Access insights like caller patterns, customer preferences, etc.

Calling made simple

Build instant customer connections and save time with click-to-call
Make direct calls via your Pipedrive CRM and store all call details
Use your preferred device anywhere, anytime

Keep up with your clients

Track calls, emails and view contact history to always stay in control
Stay organised and track all your activities, even on the go
Get notifications when clients are nearby, for better connections

Foster better relationships

Enrich deals with call log activities and attach images
Add and update leads within minutes via the CRM dashboard
Access insights like caller patterns, customer preferences, etc.

You may also drop a mail and contact to
support for further assistance.

1888-859-0450 [email protected]

Achieve results like never before

Score better leads

Enjoy improved conversions, maximise productivity and stay on top of your game.

Manage prospects with swift efficiency to improve sales
Update contacts and save follow-up details during live calls
Automate mundane tasks to save time and boost productivity

Measure your success

Detailed analytics and scheduled reports ensure that managers can keep track of everything.

Monitor and get insights from detailed call logs
Evaluate campaigns to offer customised experiences
Track different call metrics for smoother communication

Deliver customer delight

Offer personalised CX and get every customer interaction right with proper context.

Get CTI pop-ups with caller information for all calls
Detailed customer history keeps agents in the loop
Customised customer service helps foster deeper connections

Set the gold standard of communication
for your clients today.

1888-859-0450 Start my free trial

Check our others Integrations

Zoho CRM

Take customer relationships to the next level by adding the power of Zoho CRM to your Acefone cloud solutions.

Learn More

MS Dynamics 365

Acefone telephony solutions + Microsoft Dynamics 365 = A powerful integration to transform your customer relationships.

Learn More

Salesforce

Deliver 360° customer service by integrating your Acefone cloud solutions with the Salesforce CRM.

Learn More

Hubspot

Integrate your Acefone solutions with the Hubspot CRM to automate, collaborate, and accelerate all customer interactions.

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Freshdesk

Unlock the 3Cs of outstanding customer service by integrating Acefone with the Freshdesk Helpdesk.

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Zendesk

Combine Acefone’s best-in-class cloud communication services with Zendesk’s intuitive CRM and build lasting customer relationships.

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Resource library

Learn how to make the most of your business communication system.

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How and Why to Get a Free Phone Number in the UK

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1 2 3

7 Steps to Boost Productivity in Hybrid Work Environment

The CoVID-19 pandemic has impacted almost…

How small businesses benefit from Hosted IVR systems

Implementing hosted IVR systems in a fantastic…

How and Why to Get a Free Phone Number in the UK

No matter how rapidly technology advances, it…

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Frequently asked questions

You have queries, we have answers

How Business-Class VoIP Works

VoIP is an acronym for Voice over Internet Protocol, which also may be referred to as “IP Telephony,” “IP Phones” or “Internet Phones.” UCaaS stands for Unified-Communications-as-a-Service, also known as Unified Cloud Communications.

VoIP vs. UCaasS: What’s the Difference?

How will they simplify your move to the cloud?

Does it integrate with other as a service systems

How many types of UCaaS architectures

What are Unified Communications as a Service Solutions?

Still in doubt? Drop your question in the box below and we'll get back to you