4.7/5 on Capterra. 
CLOUD TELEPHONY + PIPEDRIVE INTEGRATION
Customer interactions, redefined
Combine Acefone’s cloud solutions with Pipedrive’s intuitive CRM to nurture greater leads and ensure better communication.
An integration you can count on
Calling made simple
- Build instant customer connections and save time with click-to-call
- Make direct calls via your Pipedrive CRM and store all call details
- Use your preferred device anywhere, anytime
Keep up with your clients
- Track calls, emails and view contact history to always stay in control
- Stay organised and track all your activities, even on the go
- Get notifications when clients are nearby, for better connections
Foster better relationships
- Enrich deals with call log activities and attach images
- Add and update leads within minutes via the CRM dashboard
- Access insights like caller patterns, customer preferences, etc.
Steps to Integrate with Pipedrive
1. Signing Into Acefone
STEP 1
Signing Into Acefone
- Log in to your Acefone account
- Click on the Services tab on the side navigation bar
- Click on Integrations
- Enable the Pipedrive CRM integration by clicking the toggle button
- Click on Instructions
- Once the window opens, click Enable on the top-right corner of the screen
- Select the user from the dropdown menu and click on Save
2. Setting up the softphone
STEP 2
Setting up the softphone
- Click on Download on the left navigation panel to get Acefone softphone
- Select the platform that you wish to install the softphone on
- Install the softphone and log in with your Acefone credentials
3. Authorizing chrome extension
STEP 3
Authorizing chrome extension
- Log in to your Pipedrive account and add the Acefone application from the marketplace
- Log in to Acefone with your user credentials
- Select the Click Here button
- Add the Acefone extension for Pipedrive to Google Chrome
- Log in with your user credentials again to make the calls directly from your CRM
Achieve results like never before
Score better leads
Enjoy improved conversions, maximise productivity and stay on top of your game.
- Manage prospects with swift efficiency to improve sales
- Update contacts and save follow-up details during live calls
- Automate mundane tasks to save time and boost productivity
Measure your success
Detailed analytics and scheduled reports ensure that managers can keep track of everything.
- Monitor and get insights from detailed call logs
- Evaluate campaigns to offer customised experiences
- Track different call metrics for smoother communication
Deliver customer delight
Offer personalised CX and get every customer interaction right with proper context.
- Get CTI pop-ups with caller information for all calls
- Detailed customer history keeps agents in the loop
- Customised customer service helps foster deeper connections
Integrate your Cloud Phone with Pipedrive in Three Simple Steps
- 1 Login to Acefone
- 2 Enable Integration
- 3 Configure Integrations
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