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Cloud phone system

Don't just talk. Communicate.

Experience HD customer communication and uninterrupted collaboration with a smart and feature-rich calling solution

Get in touch Start 7-day free trial

Acefone is the #1 choice for
10,000+ reputed clients

  • OLX logo
  • Uber logo
  • OLA logo
  • Cipla logo
  • BCG logo
  • Honda logo

Go beyond phone calls

New-age business communications

Enjoy uninterrupted interactions—any time of the day, anywhere in the world

  • Experience true HD voice calls, whether you’re remote or on-premise
  • Optimised for low bandwidth so you never experience any lags
  • Free phone numbers, vanity numbers, local numbers—you name it, we got it

Every feature you need, and more

Flexible features at your disposal to spoil you with choices

  • Stay on top of things with an easy-to-use, customisable portal
  • Make the most of your solution with 65+ features and KPIs
  • Expand functionalities with CRMs and third-party app integrations

Great service guaranteed

Reliable solutions with dedicated 24x7 expert support ensure flawless user experience

  • 99.99% uptime for uninterrupted workflow
  • Expert support at your service. Any hour, any query
  • Dedicated guidance from set-up to upgrade

New-age business communications

Enjoy uninterrupted interactions—any time of the day, anywhere in the world

  • Experience true HD voice calls, whether you’re remote or on-premise
  • Optimised for low bandwidth so you never experience any lags
  • Free phone numbers, vanity numbers, local numbers—you name it, we got it

Every feature you need, and more

Flexible features at your disposal to spoil you with choices

  • Stay on top of things with an easy-to-use, customisable portal
  • Make the most of your solution with X+ features and X+ KPIs
  • Expand functionalities with CRMs and third-party app integrations

Great service guaranteed

Reliable solutions with dedicated 24×7 expert support ensure flawless user experience

  • 99.99% uptime for uninterrupted workflow
  • Expert support at your service. Any hour, any query
  • Dedicated guidance from set-up to upgrade

Upgrade your phone system to the
cloud and avail amazing benefits.

Chat with an expert

Effective communication,
unparalleled growth

Powerful features for consistent performance

Let the power of artificial intelligence drive you to business success

  • Enhance productivity with features like auto-attendants
  • Facilitate quick connections with smart routing strategies
  • Receive automated reports weekly, fortnightly or monthly

Business continuity has never been easier

Continue your operations with ease even in the toughest of times

  • Flexible scalability—add or remove phone lines with a simple click
  • Use your existing number with our easy number porting
  • Multi-device compatibility ensures seamless transition to remote work

Unlock efficient collaboration

Switch to the remote working model with absolute ease

  • Unify audio and message solutions to amp up collaboration
  • Supervise team members with features like call monitoring
  • Stay connected through your preferred device and platform

All your favourite apps together

Flexible integrations with powerful tools. Look after every business need on one platform.

Icon of microsoft 365 app
Office 365
Icon of salesforce
Salesforce
Icon of microsoft team
Microsoft Teams
Icon of google contacts
Google Contacts
Icon of dynamics 365
Dynamics 365
Icon of G suite
G-Suite
Icon of freshdesk
Freshdesk
Icon of sugar CRM
Sugar CRM
Icon of Vtiger CRM
Vtiger CRM
Icon of Zoho CRM
Zoho CRM
Icon of bullhorn
Bullhorn
Icon of Acefone CRM
Acefone
Icon of Bitrix 24
Bitrix24
Icon of Hubspot CRM
HubSpot CRM
Icon of pipedrive CRM
Pipedrive
Icon of Freshsales CRM
Freshsales
Icon of Google sheets
Google Sheets
Icon of Zendesk CRM
Zendesk
Icon of leadsquared CRM
LeadSquared CRM
Icon of microsoft azure
Microsoft Azure

Think big with our feature-rich system

Power-packed features for calls without complications.

Call recording feature

Call recording

Record and store live calls for team training, dispute resolution and data back-up

Analytical dashboard

A user-friendly portal to track productivity and manage operations in real-time

Customised conversations

Schedule personalised messages to clients for different times of the day or year

Voicemail-to-email

Don't let missed calls become missed leads. Receive voicemail messages in emails

One-click convenience

Swap live calls from your desktop to your mobile or your desk phone system, in a click

Privacy features

Protect agent identity with features like call blocking, caller ID, and number masking

Chat with an expert

Resource library

Learn how to make the most of your business communication system.

7 Steps to Boost Productivity in Hybrid Work Environment
The CoVID-19 pandemic has impacted almost...
Read more
How small businesses benefit from Hosted IVR systems
Implementing hosted IVR systems in a fantastic...
Read more
How and Why to Get a Free Phone Number in the UK
No matter how rapidly technology advances, it...
Read more
 
123

X Steps to Boost Productivity in Hybrid Work Environment
The CoVID-19 pandemic has impacted almost…
Read more

How small businesses benefit from Hosted IVR systems
Implementing hosted IVR systems in a fantastic…
Read more

How and Why to Get a Free Phone Number in the UK
No matter how rapidly technology advances, it…
Read more

Visit Our Library

Plans & Pricing

Acefone guarantees the best rates in the market.

Bill Monthly

Standard
Best for indivisuals
£7
user/month*
Try Now

Popular
Business
Best for growing teams
£13
user/month*
Try Now

Premium
Best for large teams or enterprises
£19
user/month*
Try Now


Bill Anually

Standard
Best for individuals
£7
user/month*
Try Now

Popular
Standard
Best for individuals
£7
user/month*
Try Now

Standard
Best for individuals
£7
user/month*
Try Now


  • Bill Monthly
  • Bill Anually
Standard
Best for Indivisuals
7
user/month*
Popular
Business
Best for growing teams
13
user/month*
Premium
Best for large teams
19
user/month*
Standard
Best for Indivisuals
27
user/month*
Popular
Business
Best for growing teams
93
user/month*
Premium
Best for large teams
59
user/month*

Found a better price? Let us know -
we'll beat it by 10%
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Frequently asked questions

You have queries, we like to resolve them

What are international calling rates for VoIP?

Call rates vary by country, phone provider, and method of calling. For some countries, it can be less than half a pound per minute. You can look at the Fair Usage Policy (FUP) to check the rates for each country.

Can features be customised according to business requirements?

Yes, you can curate your own plan with all the features you require for your business. Just get in touch with our team of experts at 0800-084-3663/1888-859-0450 or drop us an email at [email protected] and we will get back to you.

Will my VoIP phones continue to work even if I move offices?

As long as employees keep the same IP phone, the system will function exactly the same regardless of their location. You can always get in touch with us to move your entire system to a new location and you will be ready to start calling within a few hours.

What kind of mobile phone can I use with VoIP?

Whether you’re an iOS or an Android user, Acefone’s cloud phone system offers full functionalities for all smartphones and all operating systems.

How do I set up a business phone system for remote employees?

To add remote employees to your phone system, ensure that they have a broadband connection of at least one megabit (to work and take calls). You can also send over a physical VoIP phone if you want to.
If they already have a VoIP phone, all they need to do is plug it into their router or gateway with an Ethernet connection. Since most home-office equipment don’t use Power over Ethernet (PoE), make sure they also plug the included power cord in.

Which CRM systems are supported by Acefone?

Acefone’s phone system can currently be integrated with Salesforce, Hubspot, Zoho, Microsoft Dynamics 365, Zendesk, Freshdesk, Pipedrive, Bitrix24, Freshdesk, Freshworks, Google Contacts, and many more. Visit the integrations page to know more.

What happens if my VoIP network goes down?

We offer 99.99% uptime which equals less than 52.6 minutes of downtime per year. Several data centres—with backup servers—help maintain this high degree of availability. There is a very little probability that your VoIP network will go down, and even if it does, our backup servers will keep you up and running.

Does a VoIP-based system cost more than a standard PBX system?

Not at all. If your PBX uses landlines, you have to pay regular phone company rates. But with VoIP, international calling rates tend to be much lower. The set-up cost of VoIP is next to nothing as you need no physical infrastructure. All you need to do is pay for the plan and we’ll set everything up using devices of your choices.

Still in doubt? Please drop you question
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Solutions

  • Cloud Phone System
  • Free Phone Number
  • Outbound Contact Centre
  • Inbound Contact Centre
  • Voice API
  • SMS API
  • SIP Trunking

Industries

  • Small Business
  • Enterprise
  • Healthcare
  • Education
  • Retail
  • Finance Industry
  • Professional Services

Our Company

  • Contact Us
  • Blog

Integrations

  • Zoho CRM
  • Salesforce
  • Hubspot
  • Microsoft Dynamics 365
  • Zendesk
  • Freshdesk

Contact Us

[email protected]
1888-859-0450

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Sign up for our 15-day free trial and get:
  • 100% access to our Basic, Premium or Business plan
  • Free trial access for up to 5 users (100 minutes per user)
  • A local/geographic US number of your region of choice
  • 65+ features including call recording, live dashboard, etc

The whole process of signing up has been easy and friendly and I am really impressed so far. Very good pricing too.

Gerry McDougall
Owner at Alba Investments
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