4.8/5 on Capterra. 
Cloud phone system
Don't just talk. Communicate.
Experience HD customer communication and uninterrupted collaboration with a smart and feature-rich calling solution
Go beyond phone calls
New-age business communications
Enjoy uninterrupted interactions—any time of the day, anywhere in the world
- Experience true HD voice calls, whether you’re remote or on-premise
- Optimised for low bandwidth so you never experience any lags
- Free phone numbers, vanity numbers, local numbers—you name it, we got it
Every feature you need, and more
Flexible features at your disposal to spoil you with choices
- Stay on top of things with an easy-to-use, customisable portal
- Make the most of your solution with 65+ features and KPIs
- Expand functionalities with CRMs and third-party app integrations
Great service guaranteed
Reliable solutions with dedicated 24x7 expert support ensure flawless user experience
- 99.99% uptime for uninterrupted workflow
- Expert support at your service. Any hour, any query
- Dedicated guidance from set-up to upgrade
New-age business communications
Enjoy uninterrupted interactions—any time of the day, anywhere in the world
- Experience true HD voice calls, whether you’re remote or on-premise
- Optimised for low bandwidth so you never experience any lags
- Free phone numbers, vanity numbers, local numbers—you name it, we got it
Every feature you need, and more
Flexible features at your disposal to spoil you with choices
- Stay on top of things with an easy-to-use, customisable portal
- Make the most of your solution with X+ features and X+ KPIs
- Expand functionalities with CRMs and third-party app integrations
Great service guaranteed
Reliable solutions with dedicated 24×7 expert support ensure flawless user experience
- 99.99% uptime for uninterrupted workflow
- Expert support at your service. Any hour, any query
- Dedicated guidance from set-up to upgrade
Upgrade your phone system to the cloud and avail amazing benefits.
Effective communication, unparalleled growth
Powerful features for consistent performance
Let the power of artificial intelligence drive you to business success
- Enhance productivity with features like auto-attendants
- Facilitate quick connections with smart routing strategies
- Receive automated reports weekly, fortnightly or monthly
Business continuity has never been easier
Continue your operations with ease even in the toughest of times
- Flexible scalability—add or remove phone lines with a simple click
- Use your existing number with our easy number porting
- Multi-device compatibility ensures seamless transition to remote work
Unlock efficient collaboration
Switch to the remote working model with absolute ease
- Unify audio and message solutions to amp up collaboration
- Supervise team members with features like call monitoring
- Stay connected through your preferred device and platform
All your favourite apps together
Flexible integrations with powerful tools. Look after every business need on one platform.
Office 365
Salesforce
Microsoft Teams
Google Contacts
Dynamics 365
G-Suite
Freshdesk
Sugar CRM
Vtiger CRM
Zoho CRM
Bullhorn
Acefone
Bitrix24
HubSpot CRM
Pipedrive
Freshsales
Google Sheets
Zendesk
LeadSquared CRM
Microsoft Azure
Think big with our feature-rich system
Power-packed features for calls without complications.
Call recording
Record and store live calls for team training, dispute resolution and data back-up
Analytical dashboard
A user-friendly portal to track productivity and manage operations in real-time
Customised conversations
Schedule personalised messages to clients for different times of the day or year
Voicemail-to-email
Don't let missed calls become missed leads. Receive voicemail messages in emails
One-click convenience
Swap live calls from your desktop to your mobile or your desk phone system, in a click
Privacy features
Protect agent identity with features like call blocking, caller ID, and number masking
Resource library
Learn how to make the most of your business communication system.
Plans & Pricing
Acefone guarantees the best rates in the market.
Bill Monthly
Standard
Best for indivisuals
£7
user/month*
Popular
Business
Best for growing teams
£13
user/month*
Premium
Best for large teams or enterprises
£19
user/month*
Bill Anually
Standard
Best for Indivisuals
7
user/month*
Popular
Business
Best for growing teams
13
user/month*
Premium
Best for large teams
19
user/month*
Standard
Best for Indivisuals
27
user/month*
Popular
Business
Best for growing teams
93
user/month*
Premium
Best for large teams
59
user/month*
Found a better price? Let us know -
we'll beat it by 10%
Frequently asked questions
You have queries, we like to resolve them
What are international calling rates for VoIP?
Call rates vary by country, phone provider, and method of calling. For some countries, it can be less than half a pound per minute. You can look at the Fair Usage Policy (FUP) to check the rates for each country.
Can features be customised according to business requirements?
Yes, you can curate your own plan with all the features you require for your business. Just get in touch with our team of experts at 0800-084-3663/1888-859-0450 or drop us an email at [email protected] and we will get back to you.
Will my VoIP phones continue to work even if I move offices?
As long as employees keep the same IP phone, the system will function exactly the same regardless of their location. You can always get in touch with us to move your entire system to a new location and you will be ready to start calling within a few hours.
What kind of mobile phone can I use with VoIP?
Whether you’re an iOS or an Android user, Acefone’s cloud phone system offers full functionalities for all smartphones and all operating systems.
How do I set up a business phone system for remote employees?
To add remote employees to your phone system, ensure that they have a broadband connection of at least one megabit (to work and take calls). You can also send over a physical VoIP phone if you want to.
If they already have a VoIP phone, all they need to do is plug it into their router or gateway with an Ethernet connection. Since most home-office equipment don’t use Power over Ethernet (PoE), make sure they also plug the included power cord in.
Which CRM systems are supported by Acefone?
Acefone’s phone system can currently be integrated with Salesforce, Hubspot, Zoho, Microsoft Dynamics 365, Zendesk, Freshdesk, Pipedrive, Bitrix24, Freshdesk, Freshworks, Google Contacts, and many more. Visit the integrations page to know more.
What happens if my VoIP network goes down?
We offer 99.99% uptime which equals less than 52.6 minutes of downtime per year. Several data centres—with backup servers—help maintain this high degree of availability. There is a very little probability that your VoIP network will go down, and even if it does, our backup servers will keep you up and running.
Does a VoIP-based system cost more than a standard PBX system?
Not at all. If your PBX uses landlines, you have to pay regular phone company rates. But with VoIP, international calling rates tend to be much lower. The set-up cost of VoIP is next to nothing as you need no physical infrastructure. All you need to do is pay for the plan and we’ll set everything up using devices of your choices.
Still in doubt? Please drop you question
Still in doubt? Drop your question in the box below and we'll get back to you
