Business Phone Service
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Trusted by leading brands
across the globe
5.2K+ Global Customers
More than 5000 businesses trust Acefone's interactions suite for their business communication.
4.7 Rated by Users
Rated among the top providers by thousands of users across Capterra, G2, Trustpilot & more.
2.5B+ Built for Volume
Our servers run more than 2.5 billion calls annually without sacrificing quality.
50% More Productivity
Drive up agent productivity & efficiency by reducing their idle time between calls.
Stand out with Acefone’s Business Phone Services
Enhancing Sales & Support
Equip agents with advanced VoIP-based calling capabilities to engage leads. Nurture them through the pre to post sales operations.
Effortless Brand Building
Become unforgettable among your target audience with easy to recall business phone numbers. Make crystal clear calls without hesitation.
Supervision Amplified
Get an in-depth view of every call using insightful tools and help your team perform better. Schedule detailed call reports to be sent to your inbox.
Business Phone Service Benefits
Why Get Acefone's Business Phone Service
for communication
Acefone's business phone service is envisioned to bring the best communication features to your doorstep in one place. You get an impenetrable firewall to safeguard your data, flexible plans for maximum scalability, and a simplified dashboard for easy-to-use functionalities. The solution also offers seamless integration with other (CRM/ERP) tools, ensuring a streamlined workflow and enhanced productivity.
Scalability
Business phone services allow limitless scalability through easily manageable user extensions and flexible plans.
Feature Rich
A business phone service equipped with every critical feature you need for enhanced interactions and collaboration.
Fortified Data Security
Secure every shred of client and internal data on our cloud storage and enable restricted access to prevent data leakage.
Cost Savings
Advanced telephony features at an unbeatable price to deliver a unified communication experience.
Have Questions?
Learn about Acefone's Business Phone Services from our experts.
Impactful Business Phone Features
Call Monitoring
Observe and participate in ongoing calls for smoother client interactions.
Click to Call
Ditch the long dialing process and connect with leads within seconds.
Voicemail to Email
Avoid missing out on client enquiries with calls sent to your inbox via voicemail.
Call Disposition
Set status tags for completed calls and view interaction results in a glance.
Call Analytics & Reporting
From call duration to the number of team calls attended, view them all anytime.
Virtual IVR
Set custom call flows for faster navigation and engage more clients effortlessly.
See how it works
Explore Acefone's Business Phone Services
Business Phone Solution Integrations
Customize Acefone's Business phone service for your use cases with your preferred CRMs and helpdesk software.
Explore all integrationsValue Based Business Phone Service Pricing, from $10.99/-
Get 10% off on all annual plans
- Unlimited Calling
- One Phone Number
- One Year CDR
- & more...
ROI Calculator
Check out our simple cost savings calculator to compare a traditional phone system versus a business phone hosted in the cloud.
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To save 48.83%*
When I signed up for Acefone, I had very little VoIP knowledge, but the technical support was second to none, even for companies with limited technical skills. Added bonus: it works out cheaper than my existing single BT phone line.
Lee M.
Manager, Medical Practice
Our company has been using Acefone from the beginning and we have never had any issue with the service. Their support is amazing, always happy to help and always polite. If you are looking for VoIP, you cannot find a better provider.
Patryk Weglarz
United Kingdom
My experience has been very positive. The software is easy to use and integrates well with our existing system. The phone was configured in minutes by a remote technician. I've never had to ask for assistance over the last 12 months.
Gordon R.
Director, Airlines/Aviation
Acefone is easy to set up, thanks to great help from customer service. The software has many useful features. I chose Acefone because a real person talked to me and helped me pick what I needed. They resolved all my queries there and then.
William A.
Director, Financial Services
Acefone's onboarding process is great — the company helped me in every way imaginable. The support representative was really informative and patient with all my queries. The software appears to cover all bases as well.
Gemma L.
Proprietor, Accounting
Globally Recognized Business Service Provider
Explore more about business Phone services (FAQs)
What is a business phone service?
A business phone service is a cloud-based service bringing you a hosted PBX system designed to make and receive official phone calls. It offers insightful features and capabilities, creating a smooth communication experience for you and your customers. It enables your teams to interact with clients and each other over multiple channels such as voice calls, video conferences, email and chat.
Why should I use a business phone service?
A dedicated business phone service with features like call monitoring and CRM integration enhances your client experience and projects a reliable image.
Here are a few popular benefits:
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Brand Building
A dedicated business line creates a professional impression and separates your business from personal calls.
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Enhanced Features
You can get features like call forwarding, voicemail, and call recording to improve efficiency and customer service.
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Scalability
Easily add or remove lines as your business grows or shrinks.
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Cost-Effectiveness
Potentially lower costs and bundled services can save your business money.
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Improved Customer Service
Features like call queuing and analytics can enhance customer satisfaction and identify areas for improvement.
What is a business phone number?
Business phone numbers are phone numbers that operate over the internet instead of traditional phone lines provided by cellular network providers. Such Business phone numbers allow you to make and receive phone calls using any internet-enabled device. They promote a flexible work environment and create a lasting local presence without setting up a physical office there.
What are some disadvantages of business
Business VoIP has enabled countless businesses from various industries to experience exponential benefits, however there are some downsides to it too:
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Internet Reliability
Every VoIP call’s quality depends on a strong and stable internet connection.
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Service Downtime
Power outages or internet disruptions can interrupt your service and hinder operations.
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Security Concerns
If your business phone service doesn’t include an impenetrable security system, you’re at constant risk of cyber threats.
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Limited Emergency Calls
VoIP calls may not function for emergency services from all locations. Highly dependable on your service provider.
While getting a business phone service, here are the key factors you should consider:
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Scalability
Evaluate your company's needs and select a system that can support your current bandwidth and any plans to scale up.
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Security
Ensure the provider offers data encryption and secure call routing.
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Ease of Use
Look for a system with a user-friendly interface and clear instructions.
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Customer Support
Make sure your business phone service provider offers reliable support 24/7.
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Budget
Select a provider with competitive and flexible pricing along with transparent billing for easier expense management.
A VoIP-based business phone service primarily needs a reliable internet connection. This is because it operates over the internet, transmitting voice and data packets. You may also require:
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VoIP phone or landlines
You can either use a hardware-based (physical phones) or software-based (apps on your computer or smartphone).
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Headsets
For hands-free calling, especially if you spend a lot of time on the phone.
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Computer or laptop
For managing your phone’s settings and features, especially if you're using a software-based phone.
As a small business owner, selecting the right business phone service depends on the requirement of your team, your budget, and plans for scaling: Here are a few things you should consider:
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Essential Features
You can either use a hardware-based (physical phones) or software-based (apps on your computer or smartphone).
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Scalability
Ensure the service can accommodate your business's growth and allow for easy addition or removal of lines.
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Pricing
Compare pricing plans to find the most cost-effective and flexible option.
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Reliability
Choose a provider with a strong reputation for reliable service and minimal downtime.
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Customer Support
Evaluate the provider's customer support services, including response time, availability, and quality of assistance.
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Additional Features
Consider features like video conferencing, SMS messaging, or advanced analytics that might benefit your business.
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Trial Period
Take advantage of a free trial or demo to test the service and ensure it meets your needs.
A business phone uses VoIP (Voice over Internet Protocol) that converts your voice calls into digital data packets and sends them over the internet. Companies use business phone systems or applications to make and receive calls on larger scales, ensuring a smoother client experience.
At Acefone, our onboarding experts help you set up the system and get your business phone services up and running until you're ready to make calls.
Acefone offers several features such as call forwarding, voicemail to email, auto attendants, and integration with CRM software. To know more about Acefone’s cloud telephony features, head over to our Features page.
The time taken to transition to VoIP-based business phone service varies based on your provider and the complexity of your requirement. It can range from a few days to a couple of weeks. With Acefone, you can get started within a week from requesting a quote to making your first call.
Before choosing a VoIP provider for your business you must ask them about their features offered, pricing plans, contracts, billing flexibility, scalability security protocols, and customer support availability across multiple channels.
Yes. You can use your existing internet connection with a new VoIP-based business phone service.
No, you don’t need to use a SIM for your VoIP-based business phone. It relies on your internet connection to transmit voice data. The internet connection, rather than a SIM card, is the primary conduit for your VoIP-based business phone service.
To know the detailed plans and packages for business phone service, you can head over to our pricing page. At Acefone, you get value centric features at highly competitive rates.
Read More About Business Phone Services
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