Entries by Acefone Editor

5 Capabilities That Make SaaS Software A Must Have

5 Capabilities That Make SaaS Contact Centre A Must-Have

Voice over Internet Protocol (VoIP) is fast becoming the primary phone service option preferred by most consumers and businesses. Global Insights Market Inc. projects that the VoIP market will hit $55 billion by 2025. A significant factor contributing to this growth is the increasing popularity of workforce mobility and extensive features that VoIP offers, like […]

Cloud Telephony Benefitting The Startups

Give Your Start-up a Cloud-Empowered Boost In A Disrupted World Economy

Technology has helped companies expand successfully despite facing several challenges—even more so for start-ups.  The most important part of establishing your start-up is to strike the right chord with your target audience. Your contact centre plays a cardinal role in connecting with customers and reflecting your brand in the right way. Therefore, you need to […]

2021 Trends in Retail Industry

2021 Trends In The Retail Industry To Watch Out For

The year 2020 was a challenge for all businesses, large and small. The retail industry was one of the worst-hit in the pandemic as many brick-and-mortar stores were forced to close their shutters due to the pandemic situation. People were not able to visit stores, strict restrictions on limiting the crowd were enforced, and many […]