Entries by Acefone Editor

Contact Centre After Five years

How Will The Contact Centre Work After Five Years?

Contact centres are essential for businesses because they bridge the gap between organisations and customers. And they have evolved tremendously—from stand-alone operational kiosks to multi-functional platforms through which customers can reach out to you.  However, the belief that contact centres are best accessible through phone lines is still prevalent.  It’s notable though, that contact centres […]

Virtual Number For Different Numbers During Pandemic

The Pandemic Impact: A Look Into Virtual Numbers For Four Industries

Virtual numbers have various uses across multiple industries. There’s a long list of benefits associated with the service, including enhancing marketing strategies and helping your business bounce back from the impact of the pandemic. Now, more than ever, businesses need to stand out from the crowd to ensure they capture customer attention. The COVID-19 crisis […]