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OUTBOUND CONTACT CENTRE

Start the right conversation

Upsell or cross-sell, resolve customer queries and enhance outreach like a pro. Get yourself a powerful outbound contact centre solution today.

Get in touch Start 7-day free trial

Acefone is the #1 choice for
10,000+ reputed clients

  • Overview
  • Benefits
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  • Start Demo

An outbound call centre built for success

Advanced outreach tools

Get the latest technology to drive your marketing and sales campaigns forward.

  • Predictive diallers to help you launch campaigns
  • Organise smarter by filtering and scheduling
  • Customise caller ID for a professional image

Agent-oriented platform

Use intelligent algorithms and communication solutions to ease employee workload.

  • Agent scripts, call diversions etc., to facilitate agents
  • User-friendly portal for better agent management
  • One-click dials, call flipping to enhance productivity

Digital contact centre

Remote work made easy with real-time updates and coordination tools.

  • Intuitive live dashboard to monitor your team
  • CRMs and API integrations to simplify hybrid working
  • Call notes and call dispositions to help agents

Do more with your contact centre. You can:

Prioritise convenience

Connect with clients using a medium of their choice.

  • Instant outreach in different ways—text or call
  • Work on any device or platform of your choice, on the go

Spend less

Focus on the competition, not your expenses

  • Competitive pricing and plans, built for all business sizes
  • Access to over 65+ premium features at minimal cost
  • Your safety is in expert hands; continue being the best

Boost security

Leave your safety and privacy in expert hands.

  • Set a benchmark for reliability with 99.99% uptime servers
  • Enterprise-grade encryption for complete data security
  • Enjoy an added level of safety with a powerful firewall

Secure, safe, and established

Leave your safety in expert hands, and you simply continue being the best

  • Set a benchmark for reliability with 99.99% uptime servers
  • Enterprise-grade encryption for complete data security
  • Enjoy an added level of safety with a powerful firewall
  • Total compliance with telecom guidelines. No legal hassle

Set the gold standard of communication
for your clients today.

Chat with an expert

All your favourite apps together

Flexible integrations with powerful tools. Look after every business need on one platform.

Office 365
Salesforce
Microsoft Teams
Google Contacts
Dynamics 365
G-Suite
Freshdesk
Sugar CRM
Vtiger CRM
Zoho CRM
Bullhorn
Acefone
Bitrix24
HubSpot CRM
Pipedrive
Freshsales
Google Sheets
Zendesk
LeadSquared CRM
Microsoft Azure

One solution, 65+ features, unlimited advantages

Call Monitoring Feature

Call monitoring

Real time tracking of agents with analytics and alerts, all via a live dashboard.

Auto Dialler Feature

Auto-diallers

Enjoy quick connections with predictive and progressive diallers. Eliminate manual effort.

Call Recording Feature

Call recording

Save automatic call recordings and transcripts in the database—preserve crucial call details.

Voice Broadcasting Feature

Voice broadcasts

Broadcast your marketing campaigns to a wider audience with clear and targeted texts.

Call Metrics Feature

Call metrics

Detailed insights and reports on a user-friendly dashboard make management a breeze.

Whisper and Barge Feature

Whisper and barge

Keep novice agents on track; whisper advice or join an ongoing call to help in issue resolution.

SEE ALL FEATURES
Communication API

Call & SMS. Only ? API You Need!

Elevate your business communication. Voice and text messages give your
Inbound

Smarter inbound call center software

Elevate your business communication. Voice and text messages give your.

Resource library

Learn how to make the most of your business communication system.

7 Steps to Boost Productivity in Hybrid Work Environment
The CoVID-19 pandemic has impacted almost...
Read more
How small businesses benefit from Hosted IVR systems
Implementing hosted IVR systems in a fantastic...
Read more
How and Why to Get a Free Phone Number in the UK
No matter how rapidly technology advances, it...
Read more
 
123

X Steps to Boost Productivity in Hybrid Work Environment
The CoVID-19 pandemic has impacted almost…
Read more

How small businesses benefit from Hosted IVR systems
Implementing hosted IVR systems in a fantastic…
Read more

How and Why to Get a Free Phone Number in the UK
No matter how rapidly technology advances, it…
Read more

Visit Our Library

Plans & Pricing

Acefone guarantees the best rates in the market

Bill Monthly

Standard
Best for indivisuals
£7
user/month*
Try for Free

Popular
Business
Best for growing teams
£13
user/month*
Try for Free

Premium
Best for large teams or enterprises
£19
user/month*
Try for Free


Bill Anually

Standard
Best for individuals
£7
user/month*
Try for Free

Popular
Standard
Best for individuals
£7
user/month*
Try for Free

Standard
Best for individuals
£7
user/month*
Try for Free


  • Bill Monthly
  • Bill Anually
Standard
Best for Indivisuals
7
user/month*
Popular
Business
Best for growing teams
13
user/month*
Premium
Best for large teams
19
user/month*
Standard
Best for Indivisuals
27
user/month*
Popular
Business
Best for growing teams
93
user/month*
Premium
Best for large teams
59
user/month*

Found a better price? Let us know -
we'll beat it by 10%
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FREQUENTLY ASKED QUESTIONS

You have queries, we have answers

What are some use cases for an outbound contact centre?

An outbound contact centre helps in lead generation, marketing, sales promotions, cold calling, debt collection, rent collection, and much more.

Is there a set-up fee?

No, we offer free installation and onboarding. After that, you will be charged as per your plan, usage and the additional features/services you have opted for.

What is an outbound contact centre?

As the name suggests, an outbound contact centre is a modern VoIP-powered call centre that is used for ‘outbound’ communication. This includes branding, outreach, marketing, customer query resolution, etc., but from the perspective of an agent getting in touch with a customer via SMS or voice call. This could be for a query, update—even an OTP/reminder—or other situations where an agent needs to contact the client.

Does Acefone customise the features included in its plans?

Acefone’s plans have been curated for different business needs and sizes. Feel free to get in touch with our sales representatives at 0800-084-3663 for further details.

Does my outbound contact centre support text-to-speech?

Yes, Acefone’s contact centre solutions include the text-to-speech feature.

Do Acefone’s services have a minimum Internet speed requirement?

Yes, but any modern-day Internet connection will be fast enough for the smooth running of your operations.

Still in doubt? Please drop you question
Still in doubt? Drop your question in the box below and we’ll get back to you

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Solutions

  • Cloud Phone System
  • Free Phone Number
  • Outbound Contact Centre
  • Inbound Contact Centre
  • Voice API
  • SMS API
  • SIP Trunking

Industries

  • Small Business
  • Enterprise
  • Healthcare
  • Education
  • Retail
  • Finance Industry
  • Professional Services

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Integrations

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  • Salesforce
  • Hubspot
  • Microsoft Dynamics 365
  • Zendesk
  • Freshdesk

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[email protected]
1888-859-0450

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