Growth is something that is on the mind of every small and medium business owner. Once you stand on your feet and have an established clientele, you start thinking about taking it further and being more stable and long-lasting. While you focus on scaling your business up, existing operations may take a bit of a […]
Customers are the most important people in any sort of business, be it a startup, SMB or a large enterprise. What makes them stay isn’t just what you sell, but the way you sell it and the experience they have buying from you. This starts with one crucial step; being able to reach you. While […]
Data can be a very useful tool. But in the field of CX, when used well, data can be a game changer. It can help bridge that very vital gap between a business and their customers. This is something Alan Pennington, deputy chairman of SuiteCX, a US-based CX software company knows very well. His […]
An idea is only as good as its execution. The same can be said for implementing a CX strategy, right from the first idea to an agent’s interaction with a customer. Managing the project is as important as the concept and ensures a good finished product, which in this case is the customer’s experience. We […]
Introduction Your business is your baby. You made it, built it, helped it grow and gave it all your time and effort. Your baby is now an SMB with a sizeable workforce. Now you’re looking to scale. While you find markets, managers and investors, we know you’re going to want efficient communication processes in […]
Servetel is now Acefone. That’s right, we’ve changed. But only in name. Our services will continue to be the same if not better. We hope to still enjoy your companionship as we step further into our journey. Read on to learn more about this transition. The Backstory We started out in 2004, when we established […]
The whole process of signing up has been easy and friendly and I am really impressed so far. Very good pricing too.
The whole process of signing up has been easy and friendly and I am really impressed so far. Very good pricing too.
