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Choosing the Right Auto Dialer: Cost Comparison & Insights

Auto dialer software cost
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Yukti Verma

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category Auto Dialer calendar Published on: September 12, 2025 clock 6 mins read eye Reads: 29

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If you’re leading sales or support teams, you know that the auto dialer Cost of every interaction matters. You don’t wake up asking “Which dialer has the shiniest UI?” You wake up asking: How many agent conversations can we create today and at what auto dialer software cost? 

The reality is that the auto dialer cost isn’t just a sticker price. It’s licensing, calling minutes, minimum seat charges, add-ons, and the hidden taxes of switching when features don’t scale.  

This guide breaks down the details of auto dialer pricing and compares the most popular providers. 

Read on and you’ll be able to buy a cost-effective dialer with a CFO-friendly lens. 

How to Read Auto Dialer Pricing? 

Before we dive into the vendor-by-vendor breakdown, let’s take a quick look at what actually drives auto dialer costs: 

  • Licensing: Per user, per month; annual billing is often cheaper. 
  • Usage: Metered calling minutes for domestic and international calls. 
  • Dialer access: Included in a plan vs. paid add-on (power/parallel/predictive). 
  • Seat minimums: Some tools require a min. user count in different tiers. 
  • Ecosystem: CRM/helpdesk integrations might be gated to higher plans. 
  • Compliance & scale: Tools for DNC and TCPA compliance, call recording storage, and how many calls you can run concurrently.  
  • Support & onboarding: Hands-on setup or migrations can be chargeable. 

Now that you understand the components of an auto dialer software cost, let’s compare the most popular providers. 

How Much Does an Auto Dialer Cost? 

The auto dialer software market is overflowing with options, across multiple price ranges. This makes it difficult to determine a reasonable price for your solution. It is easy to feel overwhelmed. 

To help you out, we’ve highlighted the top auto dialer software providers, focusing on pricing and key features. 

Provider  Entry Price (per user/month)  Dialer Access  Notes & TCO Considerations 
Acefone  Plans starting $14.99 (US)  Included in core plans  Predictable, all-in-one pricing; no tier-jump required for power or predictive dialer. 
JustCall  $29 (Team, annual)  Dialer in higher tiers (e.g. Pro / Pro Plus)  Base tier may lack advanced dialing; check which plan includes predictive dialing. 
CallHippo   $18(Starter) / $30 (Professional) / $42 (Ultimate)  Auto Dialer in Platinum+ tier  Upgrade needed for dialer; consider seat volume vs upgrade cost. 
CloudTalk  $19 (Lite–Expert)  Power Dialer via $15 add-on or Expert tier  Add-on Auto Dialer Cost add up; Expert (higher) may bundle dialer. 
Aircall   $30 (Essentials) /  $50 (Professional)  Dialer access requires Professional  Must buy higher tier for dialer; seat minimums may apply. 
Ringover   $21-$44 (Smart and Business plan)  Dialer included in Business or via add-on  Compare module pricing: $5 for Power Dialer add-on, $49 for Parallel Dialer. 
Aloware   $30 iPro + AI plan  

$60 uPro + AI 

plan
$85 xPro + AI plan 

Dialer in higher tiers  Pricing varies by feature bundles; check which tier includes power dialer. 
Dialpad   $15 (Voice) / $25 (Voice+AI)  Dialer requires separate Contact Center SKU  Base VoIP tiers don’t include dialer, likely need CCaaS or Sell package. 
Exotel  $70/ month on annual plans  Dialer as bundle/credit-based  Cost fluctuates based on credit usage; better for campaign-style outbound in India. 

1. Acefone fire 

acefone

Acefone delivers a high-value, cloud-first auto-dialer platform tailored for multiple industries. It streamlines outbound and inbound operations with multiple dialing modes, deep analytics, and omnichannel contact center solutions (voice, SMS, WhatsApp, video). All of the advanced features are backed by robust compliance controls and 24/7 support. Users find its seamless setup, ease of use, and full-featured interface, without the enterprise price tag one of the most appealing factors among competitors. 

Top-Rated Features: 

  • Shared Unified Inbox– Access conversations from different channels (voice, video, WhatsApp, SMS) in one inbox. 
  • Click-to-Call & One-Click Dialing — Initiate calls instantly with a single click for faster outreach. 
  • Multi-Device Support: Full agent functionality on the go via Acefone app. 
  • Automatic Call Distribution (ACD): Route inbound calls to available agents with pre-defined logic. 
  • Real-Time Reporting & Monitoring: Live admin dashboards and agent assistance tools like barge, whisper, and transfer. 

Multiple Dialer access: Progressive, power, preview, ratio, auto and AI dialers included in core plans. No need to jump to higher tiers or bolt on separate modules to unlock power or predictive (AI) dialing. 

Best for: Teams seeking transparent, all-in-one pricing with omnichannel capability and enterprise-grade compliance without overspending. 

2. JustCall 

Justcall

JustCall is praised for its streamlined interface that effortlessly supports voice, SMS, and WhatsApp outreach. Users love its seamless CRM integration and intuitive scheduling tools. As a cloud-first platform, it’s designed for both sales and support teams needing straightforward automated dialing that doesn’t sacrifice flexibility or channel diversity.

Top-rated features: 

  • Click‑to‑Call functionality  
  • Auto Dialer/predictive dialing  
  • Contact personalization with engagement history  
  • Build custom integrations via APIs/webhooks 
  • Multi‑channel (Voice, SMS, WhatsApp) outreach 

Dialer access: Auto/power dialing features are tied to higher-tier plans; confirm per tier if you need advanced workflows. 

Best for: SMB–midmarket sales teams wanting a sales-centric dialer with popular CRM integrations. 

3. CallHippo 

callhippo

CallHippo delivers a powerful yet easy‑to‑use virtual phone system, highly valued for its power dialer and robust ACD (Automatic Call Distribution). Its reporting suite and cross-platform availability, both desktop and mobile, make it popular among globally distributed teams.
Top-rated features: 

  • Auto Dialer/predictive dialing  
  • Automatic Call Distribution (ACD)  
  • Extensive reporting dashboards  
  • 24/7 world‑class support  
  • Desktop & mobile app accessibility 

Dialer access: Auto/Power/Parallel dialers in Platinum & Enterprise; earlier tiers may miss key automations. 

Best for: Teams wanting aggressive outbound tools at mid-range price points. 

4. CloudTalk 

cloudtalk

CloudTalk is a drag‑and‑drop, workflow‑focused contact center built for efficiency. Users prefer its smart dialing, call flow builder, and automation stack. This is because it shaves minutes off each call, while meeting CRM integration needs across global teams.
Top-rated features: 

  • Drag & drop workflow automations  
  • Multi‑step call flow builder  
  • Smart dialer auto‑dialing  
  • Speech analytics, IVR, inbound screen‑pop, persistent data, reporting dashboards, session recording, workforce management 

Dialer access: Included only at the Expert plan or via an add-on. 

Best for: Global teams that want EU-centric pricing, flexible bundles, and strong analytics. 

5. Aircall 

aircall auto dialer

Aircall serves as an AI‑powered communications platform, unifying channels and automating workflows for high‑performing teams. Reviewers highlight its auto‑dialer capabilities, sophisticated IVR, concurrent call handling, and contextual screen‑pop features.
Top-rated features: 

  • Auto/Predictive Dialer  
  • Session Queuing (queue hold/routing)  
  • Concurrent calling volume support  
  • Smart IVR systems 
  • Inbound call pop-ups for agent context  

Dialer access: Requires Professional plan; min. seat requirements may apply. 

Best for: Sales-led orgs. needing clean UX and Google Chrome-extension workflows; plan carefully for dialer access. 

6. Ringover 

 

ringover

Ringover combines a modular dialer system with a unified phone solution. Users appreciate the ability to add Power Dialer or Parallel Dialer features à la carte to their plans, allowing fine‑tuned control over dialing capabilities.
Top-rated features: 

  • Power Dialer add‑on (per‑user)  
  • Parallel Dialer add‑on  
  • Flexible module-based pricing  
  • Sales‑kit dialing options (power/parallel)  
  • Integrated inbound/outbound phone system  

Dialer access: Can be bundled in a plan or bought as an add-on. 

Best for: Outbound teams that like modular add-ons (power vs parallel) on top of a phone system. 

7. Aloware 

aloware

Aloware delivers an all‑in‑one omnichannel contact center focused on productivity. Its power dialer with voicemail drop and local presence calling are particularly well‑reviewed by sales users aiming to connect faster and smarter.
Top-rated features: 

  • Auto Dialer/predictive dialing  
  • Speech analytics  
  • IVR functionality  
  • Inbound call pop-ups & persistent data  
  • Power Dialer with voicemail drop, local presence, bulk SMS/MMS, real‑time agent monitoring  

Dialer access: Power dialer included on higher tiers. 

Best for: Blended call+SMS outreach teams who want simple packaging. 

8. Dialpad 

dialpad

Dialpad is a feature-rich business VoIP and contact center platform, praised for its outbound auto‑dialer and AI-driven productivity tools. Reviewers applaud its call quality tracking, powered by AI‑sales assistants and insights.
Top-rated features: 

  • Auto Dialer / predictive dialing  
  • Speech Analytics  
  • IVR capabilities  
  • Click‑to‑Call with CRM contact sync  

Dialer access: Power dialer not available in the entry voice plans. 

Best for: Enterprises. 

9. Freshdesk Contact Center (Freshcaller) 

freshcaller (freshworks)

The Freshdesk Contact Center leaves users impressed with its global reach, ease of setup, and powerful outbound dialer options. It contains preview, progressive, predictive, and agentless dialing, especially paired with seamless CRM/helpdesk integration.
Top-rated features: 

  • Outbound Power Dialing (preview, progressive, predictive, agentless)  
  • Setup in 90+ countries with zero hardware 
  • Automated attendants for streamlined customer flow  
  • Full ticket and call lifecycle integration inside Freshdesk  
  • Global phone number availability  

Dialer access: Outbound auto/power dialers generally require Pro/Enterprise plan. 

Best for: Teams already in the Freshworks ecosystem in need of ticketing + telephony alignment. 

10. Exotel 

exotel

Exotel’s India‑centric dialer offers flexibility through credit‑based bundles and regional support. It’s tailored for teams needing scalable, credits‑based dialer access across outbound campaigns and agent setups.
Top-rated features:  

  • Credit-based outbound bundles  
  • Scalable agent-based rental models  
  • Regional deployment with flexible bundling  
  • Ideal for campaign-style outbound in India  
  • Integrates into broader contact center credit ecosystem 

Exotel Call Dialer Software Pricing access: Advanced dialer is part of contact center stack (pricing by bundle/credits). 

Best for: India-focused deployments where credit packs align with campaign-style outbound. 

Conclusion  

Choosing an auto dialer requires a thorough understanding of call management requirements. Every client has requirements unique to the nature of their business. For instance, sales calls have specific needs that differ collections or customer support.  

The above-mentioned list of 8 providers will enable you to make an educated choice. With it, you will be able to find a reasonably priced but suitable auto dialer software provider for your company. 

If you’re looking for a solution that balances powerful features with transparent, all-in-one pricing, Acefone stands out. With its integrated dialer access, omnichannel capabilities, and enterprise-grade tools and without an expensive price tag, it is everything you will ever need. 

Frequently Asked Questions

 

While there are many ways to approach this, you can begin with calculating the total monthly cost by: (Number of agents × per-user fee) + (estimated monthly calling minutes × per-minute rate) + any required add-ons + integration fees. Consider annual discounts, minimum seat requirements, and potential overage charges. You must request a detailed cost breakdown during vendor demos to avoid surprises. 

 

Yes, some of the common hidden costs include:  

  1. Upgrade fees to access advanced dialing features,  
  2. Per-minute calling charges 
  3. Additional costs for CRM integrations on basic plans 
  4. Compliance add-ons 
  5. Call recording storage fees 
  6. International calling premiums 
  7. Setup/migration charges.  

Always ask for total cost of ownership estimates during demos. However, with Acefone, you needn’t stress such charges. We offer you the maximum capabilities at a value driven auto dialer cost to your company. Any inclusive charges are discussed in the discussions before invoicing your business for our services.

 

 

Yes. Acefone’s auto dialer is built to integrate seamlessly with leading CRMs such as Salesforce, HubSpot, Zoho, and Pipedrive. Unlike some providers, Acefone includes core CRM integrations across all offerings, making its setup simple for your teams. 

 

Acefone’s contact center solutions offer all three dialing modes so you can match the tool to your campaign goals. 

  • Power Dialer: Dials one contact at a time for each agent, preventing dropped calls and ideal for high-value quality conversations. 
  • Predictive Dialer: Uses algorithms to place multiple calls at once, predicting when agents will be free. This maximizes connection rates but may result in occasional abandoned calls if no agent is ready. 
  • Progressive Dialer: Automatically dials the next number the moment an agent ends the previous call. It strikes the right balance between efficiency and conversation quality, making it a popular choice for outbound teams. 

With Acefone, these modes come built-in, giving you the flexibility to switch strategies without additional add-ons or upgrades. 

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author_37
Yukti Verma

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Yukti is a content marketing enthusiast with a soft spot for Saas. She loves weaving complicated concepts into simple stories. When not at work, she is found reading books or watching movies.