Page 48 – Blog

Missed Call Marketing: Top 6 Use Cases

Taking your business ahead is all about forging strong connections with your customers and this is best done by being available for them. Over the years, organizations have explored numerous ways to enhance telephonic communication. The idea is to be available to your customers whenever they need to connect for resolution of their concerns […]

service-availability-and-security-are-important-in-your-hosted-phone-provider

How Important Is Service Availability And Security When Choosing A Hosted Phone Provider

When choosing a hosted phone provider, there are plenty of elements you should be considering; does the phone system have the right features your business needs? Is it scalable so it can grow with your business? You may be focused more on the features which are an important part of your choice, but it is […]

why-choose-acefone-as-your-voip-service-provider

Frustrated With Your VoIP Service Provider? Choose Acefone

Cloud-based VoIP services have become a major part of business communication around the world. Voice Over Internet Protocol, more commonly known as VoIP has not only made it possible to make cheaper calls using the internet but has also streamlined business processes with the vast variety of features that it offers. If your organisation doesn’t […]

free-phone-number-boosts-marketing-campaigns-during-pandemics

How Free Phone Number Boosts Your Marketing Campaign Even During A Pandemic

The COVID-19 pandemic is negatively impacting a lot of businesses around the globe. As work from home is being implemented, most businesses have switched to cloud-based solutions to ensure uninterrupted work process. As for the marketing campaigns of your business, it is still possible to reach out to your customers and boost your business’ productivity. […]

call-conferencing-tips-while-working-from-home

5 Call Conferencing Tips When Working From Home

We’re all adjusting to working from home, and this means for most of us we will be taking part in many more conference calls than we are used to. Video call conferencing can still be just as professional as a face to face meeting, you just need to be more mindful of distractions and ensure […]

Why You should Spend Time in Optimizing IVR for Your Company

Why Your Company Should Spend Time In Optimising IVR

An IVR (Interactive Voice Response) system is not just another amazing feature on your hosted phone system, it can be an integral part of your marketing and sales strategy if you invest some time into optimising it so it works for your business and your customers. In this article, we take a look at how […]

DID Vs Toll Free Numbers: Understanding the Differences

Effective communication is the key to every business’s success. To make it more efficient and accessible, various types of contact numbers are used by the companies. Some of the business phone numbers that are deployed for carrying out effective customer-communication are –Toll Free Numbers and DID (Direct Inward Dialing) numbers. Cloud communication has enabled the Voice […]

7-Industries-Where-Cloud-Based-Auto-Dialer-is-Doing-Wonders

7 Industries Where Cloud Based Auto Dialers Are Doing Wonders

A recent survey on the growth of cloud-based contact center market indicates that this industry will grow to $15,670.9 million by 2021 from the $5,430.3 million in 2016. It represents a Compound Annual Growth Rate (CAGR) of 23.6%. The benefits offered by the cloud-based auto-dialer solutions—especially from a dependable auto dialer service provider—are significantly contributing […]

Role of Dialer Support in Keeping Call Centers on Track

With the advent of the software age, most services that were performed manually are now being automated by computers. This has led to better productivity and enhanced efficiency of the various businesses that employ these services. One such industry that is now heavily dependent on software automated services is the Call Center industry. From making […]

How UCaaS Is Redefining The Way We Do Business

Unified Communications-as-a-Service (UCaaS) is redefining the way business is done in many ways, all for the benefit of business owners and customers alike. Coronavirus has forced many businesses’ hands on the subject of remote working, but those with a UCaaS solution already in place were able to adapt quickly where some businesses struggled. The future […]