Contact Center

  • uk flag United Kingdom
  • india flag India

Professional

₹1,599

Price Per User/Per Month
Minimum 6 seats/ 12 channels

Get in touch
Inbound contact center with
manual OBD calling option
  • Call Recording: 3 months
  • Standard Permission Roles
  • Upto 500 SMS/Email
  • Chat Support: 24x7
  • Call Support: 16x5

Ultra

₹1,999

Price Per User/Per Month
Minimum 5 seats/ 10 channels

Get in touch
Complete contact center with advanced features
  • Call Recording: 6 months
  • Custom Permission Roles
  • Unlimited SMS/Email
  • Chat Support: 24x7
  • Call Support: 24x7

Enterprise

Contact Us
High-volume deployments

Custom infrastructure & SLAs and Security & compliance tailored

Talk To Sales phone icon bold 1800-121-7777

Detailed Pricing Overview

Have a question?
Call 1800-121-7777

Features

flash icon Professional

₹1,599/mon/user

Ultra

₹1,999/mon/user
Inclusions
Free Trial 7 Days (Limited Calling) 7 Days (Limited Calling)
Calling Minutes Unlimited Calling within India Unlimited Calling within India
DID 1 Standard DID 1 Standard DID
VMN Yes (Optional) Yes (Optional)
Call Recording 3 months 6 months
Toll Free Number (For IBD) ace icon plus Add-on ace icon plus Add-on
Additional DID ace icon plus Add-on ace icon plus Add-on
Additional User ace icon plus Add-on ace icon plus Add-on
Additional Channels ace icon plus Add-on ace icon plus Add-on
Add/Manage Users
Permission Management Standard Roles Custom Roles
Auto Generate Password
Two Factor Authentication
OTP for Agent (MFA)
Dial Ratio Limit NA 1 : 1
Enable Video Call ace icon plus Add-on
User Wise IP Whitelisting
Sensitive Information (Call/Contact) Masking
SSO (Azure Cloud)
Manage Campaigns
SMS/Email Yes (Upto 500 SMS/Email) Yes (Unlimited)
Dialer Inbound Queue
Lead List
Bulk Upload Lead List
Create Disposition List
Break Functionality
DND Leads
Quick Transfer
External Transfer
Skill Based Dialing
Agent Script
System Recording
Time Groups/Time Conditions
WhatsApp Add-on Add-on
Video Calling Add-on Add-on
Webform
Call Details Records
Dialer Real Time Report
Agent Performance Report
Agent Break Summary
Campaign Performance Report
Custom Scheduled Email Reports
Custom Reports Delivery on AWS s3/SFTP
Call Recording Storage over Own AWS/SFTP
Secure Call Recording
Agent Time Entry
Webform Report
Schedule Callbacks
Advanced Insights ace icon plus Add-on ace icon plus Add-on
APIs & Webhooks
Webhook Logs & Retry
CRM Integrations
Knowledgebase, Videos & FAQs
API Documentation
Email Support 24x7x365
Chat Support Yes, 24x7 Yes, 24x7
Call Support Yes, 16x5 Yes, 24x7
Account Set-up / Onboarding Yes, 1 session Yes, upto 3 sessions

*5 RPS(Request per sec) standard for API usage

*Additional dialing limit available with Add ons

Looking for a custom
solution for enterprises?

Explore our Enterprise plan for advanced
features and tailored support.

Book a demo btn arrow message icon Let's have a chat

Add-on Pricing

WhatsApp

₹200 /seat/month

Additional Channels

₹600 /channel
Channels to be upgraded in multiples of 2. (Min. additional channel 2)

Additional DID/VMN

Insights

Free of Cost

Advance Platform Security

₹500 /seat/month

Recording Duration for 12+ months

₹100 /seat/month

Tollfree Minutes (For IBD)

Professional

£14.99

Price Per User/Per Month
Minimum 6 seats/ 12 channels

Get in touch
Inbound contact center with
manual OBD calling option
  • Call Recording: 3 months
  • Standard Permission Roles
  • Upto 500 SMS/Email
  • Chat Support: 24x7
  • Call Support: 16x5

Ultra

£19.99

Price Per User/Per Month
Minimum 5 seats/ 10 channels

Get in touch
Complete contact center with advanced features
  • Call Recording: 6 months
  • Custom Permission Roles
  • Unlimited SMS/Email
  • Chat Support: 24x7
  • Call Support: 24x7

Enterprise

Contact Us
High-volume deployments

Custom infrastructure & SLAs and Security & compliance tailored

Talk To Sales phone icon bold 1800-121-7777

Detailed Pricing Overview

Have a question?
Call 1800-121-7777

Features

flash icon Professional

£14.99/mon/user

Ultra

£19.99/mon/user
Inclusions
Free Trial 7 Days (Limited Calling) 7 Days (Limited Calling)
Calling Minutes Unlimited Calling within India Unlimited Calling within India
DID 1 Standard DID 1 Standard DID
VMN Yes (Optional) Yes (Optional)
Call Recording 3 months 6 months
Toll Free Number (For IBD) ace icon plus Add-on ace icon plus Add-on
Additional DID ace icon plus Add-on ace icon plus Add-on
Additional User ace icon plus Add-on ace icon plus Add-on
Additional Channels ace icon plus Add-on ace icon plus Add-on
Add/Manage Users
Permission Management Standard Roles Custom Roles
Auto Generate Password
Two Factor Authentication
OTP for Agent (MFA)
Dial Ratio Limit NA 1 : 1
Enable Video Call ace icon plus Add-on
User Wise IP Whitelisting
Sensitive Information (Call/Contact) Masking
SSO (Azure Cloud)
Manage Campaigns
SMS/Email Yes (Upto 500 SMS/Email) Yes (Unlimited)
Dialer Inbound Queue
Lead List
Bulk Upload Lead List
Create Disposition List
Break Functionality
DND Leads
Quick Transfer
External Transfer
Skill Based Dialing
Agent Script
System Recording
Time Groups/Time Conditions
WhatsApp Add-on Add-on
Video Calling Add-on Add-on
Webform
Call Details Records
Dialer Real Time Report
Agent Performance Report
Agent Break Summary
Campaign Performance Report
Custom Scheduled Email Reports
Custom Reports Delivery on AWS s3/SFTP
Call Recording Storage over Own AWS/SFTP
Secure Call Recording
Agent Time Entry
Webform Report
Schedule Callbacks
Advanced Insights ace icon plus Add-on ace icon plus Add-on
APIs & Webhooks
Webhook Logs & Retry
CRM Integrations
Knowledgebase, Videos & FAQs
API Documentation
Email Support 24x7x365
Chat Support Yes, 24x7 Yes, 24x7
Call Support Yes, 16x5 Yes, 24x7
Account Set-up / Onboarding Yes, 1 session Yes, upto 3 sessions

*5 RPS(Request per sec) standard for API usage

*Additional dialing limit available with Add ons

Looking for a custom
solution for enterprises?

Explore our Enterprise plan for advanced
features and tailored support.

Book a demo btn arrow message icon Let's have a chat

Add-on Pricing

WhatsApp

₹200 /seat/month

Additional Channels

₹600 /channel
Channels to be upgraded in multiples of 2. (Min. additional channel 2)

Additional DID/VMN

Insights

Free of Cost

Advance Platform Security

₹500 /seat/month

Recording Duration for 12+ months

₹100 /seat/month

Tollfree Minutes (For IBD)

Frequently asked questions

Here are some of the most commonly asked questions about Hosted PBX cost and installation.
Still don't find what you're looking for? Chat with our experts!

Yes, we offer custom pricing to businesses opting for the Enterprise plan. Connect with our experts to know more about pricing, features, and payment plans.

Our click-to-call services are a part of AceX’s contact center studio. Our plans start from ₹1599/-, with flexible payment methods, helping you get your hands on the click to call services.

The KYC process takes as little as a handful of hours to get completed.

Our auto dialer can be equipped with any virtual number, both domestic and international. Whether you get one from another provider or wish to convert your existing numbers to virtual numbers, we will handle it for you.

We take pride in its transparent billing policy. Once our team gets a hold of your requirements, they can share a tailored subscription plan for you in minutes. From standard plans to add-ons, we put every vital detail together for you.

You can learn all about our Voice and SMS APIs from our knowledge hub.

The AceX platform integrates with some of the most popular CRM software in the market. Feel free to check them out here.

We offer you monthly and annual plans, with limited period discounts. To know more about our existing offers, head over to Acefone’s Offer Page.

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