CX BnB Podcast CX BnB with Arti Saxena - FieldAssist Great CX isn't just automated. It's understood. CX BnB with Vinay Kumar Tolambia (Assistant Manager (Head) - Quality Audits and Training, ITC Limited) Machines don't change lives... people do. CX BnB with Deepika Rathod (Associate Vice President - Strategic Accounts, 1to1Help) Customer Experience shouldn’t just dazzle — it should reduce effort, build trust, and help people get things done. CX BnB with Akhilesh Dwivedi (Senior Director of Returns and CX, Zepto) Speed, Reliability & the Future of Customer Experience