Interaction Hub
-
United Kingdom -
India
Suitable for SMBs with essential features.
- Voicemail
- Call Recording: 6 months
- Agent Dispositions
- Custom Roles
Suitable for large enterprises with specific needs.
- SMS
- Call Recording: 9 months
- Video
Enterprise
Contact Us
High-volume deployments
Custom infrastructure & SLAs and Security & compliance tailored
Detailed Pricing Overview
| Have a question? Features |
| Ultra₹2,299/mon/user |
|---|---|---|
| Inclusions | ||
| Unlimited Calling within India* | ||
| 1 DID/VMN per account | ||
| Call Recording | 6 months | 9 months |
| Call Detail Records | 1 year | 1 year |
| Additional DID/VMN |  Add-on |  Add-on |
| Toll Free Number |  Add-on |  Add-on |
| Additional Channels |  Add-on |  Add-on |
| Interactions | ||
 Add-on | ||
| Video |  Add-on | |
| SMS |  Add-on | |
| Rich Template |  Add-on | |
| Media/File Sharing |  Add-on | |
| Messaging Logs |  Add-on | |
| Connect Unlimited WhatsApp numbers |  Add-on | |
| No markup on Meta Fees/Charges |  Add-on | |
| RBAC to Messages |  Add-on | |
| Unified Inbox - Voice, WhatsApp, Video & SMS |  Add-on | |
| User Management | ||
| Add/Manage Users | ||
| Permission Management | Custom Roles | Custom Roles |
| MFA (SMS/Email) | ||
| Online Agent | ||
| User-Wise IP Restriction | ||
| Sensitive Information (Caller/Contact Number) Masking | ||
| IP Pool Whitelisting | ||
| SSO (Azure Cloud) | ||
| User Maker-Checker | ||
| Core Features | ||
| Audio Store | ||
| Contacts | ||
| Blacklisted Contacts | ||
| IVR | ||
| Call Group | ||
| Sticky Agent | ||
| Call Queue | ||
| Time-Based Call Routing | ||
| Scheduled Calls | ||
| Voicemail | ||
| Agent Dispositions | ||
| APIs | ||
| Webhooks | ||
| Webhook Logs & Retry | Add-On (Webhooks Queueing) | |
| Bring-Your-Own Storage (For Call Recordings - AWS s3 / SFTP) | ||
| Outgoing Call Announcement | ||
| Caller ID on DTMF | ||
| Record Greeting/IVR | ||
| Reporting & Analytics | ||
| Call Detail Records | ||
| Number Wise Report | ||
| Agent Performance Report | ||
| Department Performance Report | ||
| Active Calls | ||
| Live Performance Dashboard | ||
| Custom Scheduled Email Reports | ||
| Custom Reports delivery on AWS s3/SFTP | ||
| Secure Call Recording | Intermediate (Download Restriction) | Advanced (Encrypted) |
| Insights |  Add-on | |
| Apps & Integrations | ||
| Mobile Apps (Android/iOS) | ||
| Desktop Apps (Windows/MacOS/Chrome Extension) | ||
| CRM/Helpdesk Integrations | ||
| Support | ||
| Knowledgebase, Videos & FAQs | ||
| API Documentation | ||
| Email Support 24x7x365 | ||
| Chat Support | Yes, 24x7 | Yes, 24x7 |
| Call Support | Yes, 16x5 | Yes, 24x7 |
| Account Set-up / Onboarding | Yes, upto 2 sessions | Yes, upto 5 sessions |
| Account Manager | Shared | Dedicated |
| * Unlimited plan as per Fair Usage Policy - 5000 mins per user per month (pooled) * 5 RPS(Request per sec) standard for API usage * Only one type of base plan can be applied per account | ||
ProfessionalLooking for a custom solution for enterprises?
Explore our Enterprise plan for advanced features and tailored support.
Add-on Pricing
Interactions
₹200 /seat/month
(Introductory offer Price) Additional User
₹300 /user/month
*Max 2 additional users can be added per seat Custom Dialplan
₹15,000 /man day
Additional DID/VMN/TFN
Insights
Free of Cost
(Introductory offer) Recording Duration - 12 months
₹100 /seat/month
Integrations
₹300 /seat/month
Tollfree Minutes
Suitable for SMBs with essential features.
- Voicemail
- Call Recording: 6 months
- Agent Dispositions
- Custom Roles
Suitable for large enterprises with specific needs.
- SMS
- Call Recording: 9 months
- Video
Enterprise
Contact Us
High-volume deployments
Custom infrastructure & SLAs and Security & compliance tailored
Detailed Pricing Overview
| Have a question? Features |
| Ultra£19.99/mon/user |
|---|---|---|
| Inclusions | ||
| Unlimited Calling within India* | ||
| 1 DID/VMN per account | ||
| Call Recording | 6 months | 9 months |
| Call Detail Records | 1 year | 1 year |
| Additional DID/VMN |  Add-on |  Add-on |
| Toll Free Number |  Add-on |  Add-on |
| Additional Channels |  Add-on |  Add-on |
| Interactions | ||
 Add-on | ||
| Video |  Add-on | |
| SMS |  Add-on | |
| Rich Template |  Add-on | |
| Media/File Sharing |  Add-on | |
| Messaging Logs |  Add-on | |
| Connect Unlimited WhatsApp numbers |  Add-on | |
| No markup on Meta Fees/Charges |  Add-on | |
| RBAC to Messages |  Add-on | |
| Unified Inbox - Voice, WhatsApp, Video & SMS |  Add-on | |
| User Management | ||
| Add/Manage Users | ||
| Permission Management | Custom Roles | Custom Roles |
| MFA (SMS/Email) | ||
| Online Agent | ||
| User-Wise IP Restriction | ||
| Sensitive Information (Caller/Contact Number) Masking | ||
| IP Pool Whitelisting | ||
| SSO (Azure Cloud) | ||
| User Maker-Checker | ||
| Core Features | ||
| Audio Store | ||
| Contacts | ||
| Blacklisted Contacts | ||
| IVR | ||
| Call Group | ||
| Sticky Agent | ||
| Call Queue | ||
| Time-Based Call Routing | ||
| Scheduled Calls | ||
| Voicemail | ||
| Agent Dispositions | ||
| APIs | ||
| Webhooks | ||
| Webhook Logs & Retry | Add-On (Webhooks Queueing) | |
| Bring-Your-Own Storage (For Call Recordings - AWS s3 / SFTP) | ||
| Outgoing Call Announcement | ||
| Caller ID on DTMF | ||
| Record Greeting/IVR | ||
| Reporting & Analytics | ||
| Call Detail Records | ||
| Number Wise Report | ||
| Agent Performance Report | ||
| Department Performance Report | ||
| Active Calls | ||
| Live Performance Dashboard | ||
| Custom Scheduled Email Reports | ||
| Custom Reports delivery on AWS s3/SFTP | ||
| Secure Call Recording | Intermediate (Download Restriction) | Advanced (Encrypted) |
| Insights |  Add-on | |
| Apps & Integrations | ||
| Mobile Apps (Android/iOS) | ||
| Desktop Apps (Windows/MacOS/Chrome Extension) | ||
| CRM/Helpdesk Integrations | ||
| Support | ||
| Knowledgebase, Videos & FAQs | ||
| API Documentation | ||
| Email Support 24x7x365 | ||
| Chat Support | Yes, 24x7 | Yes, 24x7 |
| Call Support | Yes, 16x5 | Yes, 24x7 |
| Account Set-up / Onboarding | Yes, upto 2 sessions | Yes, upto 5 sessions |
| Account Manager | Shared | Dedicated |
| * Unlimited plan as per Fair Usage Policy - 5000 mins per user per month (pooled) * 5 RPS(Request per sec) standard for API usage * Only one type of base plan can be applied per account | ||
ProfessionalLooking for a custom solution for enterprises?
Explore our Enterprise plan for advanced features and tailored support.
Add-on Pricing
Interactions
₹200 /seat/month
(Introductory offer Price) Additional User
₹300 /user/month
*Max 2 additional users can be added per seat Custom Dialplan
₹15,000 /man day
Additional DID/VMN/TFN
Insights
Free of Cost
(Introductory offer) Recording Duration - 12 months
₹100 /seat/month
Integrations
₹300 /seat/month
Tollfree Minutes
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