A business is more than numbers, profits, and corporate jargon. It involves people, rather exists for people. And for humans to work in tandem, impeccable communication is integral. With a growing business, the scale of your operations also grows at an unprecedented rate. When so many people and processes are involved, it’s easy to lose […]
Patience is a virtue very few possess. We may not know what we might want at times, but we do always know that we want it fast. Perhaps that’s why we’ve grown tremendously fast over the past few years and developed advanced technologies. Fast-forward to today, and we see an interconnected world where everything is […]
What do my customers want? Am I catering to their needs satisfactorily? What more can I do? In a market as consumer-centric as the one we see today, these questions often give business leaders sleepless nights. In a growing economy like ours, people tend to spend more and save less. No longer do markets exist […]
Here are two cliches for you: Customer is king, and the numbers don’t lie. In this blog, we’re attempting to combine the two. Businesses worldwide have begun to realise the importance of customer service. Not only does it affect your reputation and position in the market, but your revenue and profits too. No matter which […]
Hold up. We know that in JK Rowling’s expansive universe, magic interferes with “muggle” technology—or as Arthur Weasley says, “eckeltricity”. But, what if it didn’t? What if Harry and his friends could integrate their magic with the benefits of modern technologies? Specifically, could certain tragedies have been prevented with better communication (courtesy the Cloud)? Would […]
Economics is the story of supply and demand. As a business, learning the key characters of a market is important. You may supply the best product, but to reach the climax of the story, you need to connect with demand as well. That’s where customer experience comes in. In a saturated market, the connection you […]
As we get ready to leave behind 2020 and step into the new year, we can sit back and recap how things went—and how they’re likely to continue for at least a while in the future. Businesses suffered, social lives went on a neverending pause––everything was shrouded in uncertainty. And this holds true for governments […]
We have one earth and one chance to do it right. Undeniably, nature gave us resources aplenty to sustain life. But with rampant misuse and destruction of our home planet, where do we see ourselves in the next fifty years? Needless to say, it’s time to take action. Climate activism is the talk of the […]
Well, folks, it’s that time of the year again. Raise your hand if you get cosy and start bingeing Christmas movies as soon as December begins (or even earlier, I won’t judge). I plead guilty as well. We can finally bring out the mistletoe, candy canes and ugly sweaters, and jam to carols. After all, […]
Have you ever been bored at 2 am and randomly Facetimed a friend? Perhaps you saw a ridiculously cute squirrel in a park and showed it to your friends on a Whatsapp video call. When you were away from your family for long, video calling them could have eased your homesickness. A video call is […]
Bated breaths. Cheering crowds. The thrill of a sixer. The disbelief of a wicket. Nothing beats the madness cricket brings out in us, and no other franchise league has been able to capture the young spirit of sport the way the IPL has. According to the Broadcasters Audience Research Board (BARB), the IPL’s viewership has […]
As a business owner, you have some goals in mind when starting out. Establish a set of values and mission for your brand, perfect the quality of your product or service, and plan a strategy to promote yourself. While it’s fairly easy to control the elements under your jurisdiction, it changes when external players enter […]
Some things never mix. Like oil and water. Perhaps that was your reaction to reading ‘Game of Thrones’ and ‘cloud communication’ in the same sentence. But maybe we shouldn’t be so hasty in dismissing the idea. Winter is coming. The Stark motto has become unanimous with the show and evokes emotions even in casual watchers. […]
If you’re interested in psychology, you may have come across the term ‘choice overload’ or ‘over choice’. It refers to the phenomenon wherein people have a hard time making decisions when faced with multiple—and equally appealing—choices. This dilemma would likely arise in significant decisions about your business, like choosing the best communication model for your […]
Do you recognise all these languages? You may or may not be well-versed in them, but your clients probably are. The whole world has become one giant marketplace with customers literally everywhere on the globe. In this scenario, would you be willing to incur massive costs for communicating with your international clientele? Wired telephony ties […]
The whole process of signing up has been easy and friendly and I am really impressed so far. Very good pricing too.
The whole process of signing up has been easy and friendly and I am really impressed so far. Very good pricing too.
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