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Dnd Scrubbing

Your Trusted Solution
For DND Compliance

Manage your outbound campaigns confidently without worrying about potential litigation.

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Trusted by leading brands
across the globe

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nec
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honda

5.2K+

Global Users

More than 5000 businesses trust Acefone's interactions suite for their business communication.

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Rated by Customers

Rated among the top providers by thousands of users across Capterra, G2, Trustpilot & more.

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Built for Volume

Our servers run more than 2.5 billion calls annually without sacrificing quality.

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More Productivity

Drive up agent productivity & efficiency by reducing their idle time between calls.

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DND Scrubbing Line Overview
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  2. DND Scrubbing Line

Protect Your Call Center Campaigns from Litigation

regular dnd number checks

Regular DnD Number Checks

Keep your calling lists updated by regularly screening out DND filtered numbers.

cost saving

Cost Saving

Save critical resources by minimising the risk of penalties for non-compliance.

enhanced brand credibility

Enhanced Brand Credibility

Cultivate trust among clients and prospects by showcasing DND compliance.

DnD Scrubbing Benefits

Why Does Your Business Need
DnD Number Checks

At Acefone, our commitment to legal compliance is unwavering. That is why we offer an outbound calling solution equipped with state-of-the-art DND filters, ensuring that your call center’s campaigns are not only highly effective but also fully compliant with all regulatory requirements.

dnd number checks

DnD Number Checks

Automate DnD scrubbing on your contact lists to ensure legally compliant outbound campaigns.

compliance management

Compliance Management

Deploy flexible compliance filters tailored to the unique requirements of your business.

reliable uptime

Reliable Uptime

Prevent unnecessary shutdowns due to compliance issues by frequent DnD scrubbing.

crm integration

CRM Integration

Implement DnD scrubbing across multiple channels by integrating with industry-leading CRM systems.

Have Questions?

Learn about Acefone's Interactions
Suite from our experts.

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Additional Features for Quality Customer Interactions

multiple ringing strategies

Multiple Ringing Strategies

Reach out to genuine leads faster with multiple dialing modes.

dynamic call handling

Dynamic Call Handling

Enable agents to switch between incoming and outgoing calls seamlessly.

skill based routing

Skill-based Routing

Quickly connect customers to the right agent through intelligent routing.

call monitoring

Call Monitoring

Enable supervisors to listen to calls silently (whisper) or join calls (barge) to help agents when needed.

real time scripting

Real-time Scripting

Equip agents with real-time contextual scripts to enhance conversations.

call disposition codes

Call Disposition Codes

Categorise call outcomes quickly for better follow-ups and reporting.

See how it works

Explore Acefone's VoIP Business Phone System

Acefone’s Interactions Suite Pricing

Got Pricing Questions?

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Save up to 25%

Number of users

3-9 10-19 20+

Business

$14.99

per user, per month, 3-users minimum

Get in touch

Features:

  • US local number
  • Unlimited US/Canada calling*
  • Unlimited SMS*
  • Voicemail to email
  • Mobile, desktop and web apps
  • 24x7 customer support
  • Real-time call monitoring
  • Multi-level auto-attendant
  • Analytics and reporting
  • Unlimited audio conferencing (dial in)
  • Integration with popular apps (Zoho, HubSpot, MS Teams, etc.)

Premium

$16.99

per user, per month, 3-users minimum

Get in touch

Everything in the Business plan, plus:

  • Dedicated account manager
  • Personalized set-up
  • Call recording
  • Free number porting
  • IP desk phone compatibility
  • Priority 24x7 support
  • Unlimited ring groups
  • Integration with premium apps (e.g. Salesforce)
  • Custom integrations, API and webhooks

ROI Calculator

Check out our simple to use ROI calculator to understand how much you can save on outbound calling with Acefone’s interactions suite.

Current Month Bill $1250
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Number of users 40
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Your Current Bill $1250
Bill With Acefone $639.60
Your Saving $610.40

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When I signed up for Acefone, I had very little VoIP knowledge, but the technical support was second to none, even for companies with limited technical skills. Added bonus: it works out cheaper than my existing single BT phone line.

Lee M.

Manager, Medical Practice

capterra

Our company has been using Acefone from the beginning and we have never had any issue with the service. Their support is amazing, always happy to help and always polite. If you are looking for VoIP, you cannot find a better provider.

Patryk Weglarz

United Kingdom

trustpilot

My experience has been very positive. The software is easy to use and integrates well with our existing system. The phone was configured in minutes by a remote technician. I've never had to ask for assistance over the last 12 months.

Gordon R.

Director, Airlines/Aviation

capterra

Acefone is easy to set up, thanks to great help from customer service. The software has many useful features. I chose Acefone because a real person talked to me and helped me pick what I needed. They resolved all my queries there and then.

William A.

Director, Financial Services

capterra

Acefone's onboarding process is great — the company helped me in every way imaginable. The support representative was really informative and patient with all my queries. The software appears to cover all bases as well.

Gemma L.

Proprietor, Accounting

capterra

Want to learn more about implementing DnD scrubbing?

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DND scrubbing refers to removing phone numbers from your calling list that are registered on the National Do Not Call (NDNC) registry. This process ensures that your agents do not contact prospects who have opted out of receiving any commercial communication, helping you maintain compliance with TRAI’s UCC regulations and avoid penalties.

Your business needs DND scrubbing to ensure that your marketing and outreach efforts comply with the latest UCC regulations set by the Telecom Regulatory Authority of India (TRAI). Removing numbers registered on the Do Not Disturb (DND) list from your calling or messaging lists helps your team avoid contacting prospects who have opted out of receiving promotional communication. This way, you can avoid legal penalties and protect your brand's reputation by respecting customer preferences.

A user activates DND to limit or stop notifications related to calls, texts, emails, and app alerts. For instance, they can configure their devices to put the calls on silent or send them to voicemail. They might also redirect texts to a separate folder. With DND scrubbing, your users control their notifications to minimise distractions.

Frequently asked questions

Here are some commonly asked questions about DnD Scrubbing.
Want to learn more about how Acefone can help you comply with TRAI regulations? Chat with our experts!

TRAI’s latest update to DND regulations is aimed at fighting spam and phishing texts. From September 1, 2024, telecom operators will no longer be allowed to transmit messages containing URLs, OTT links, or APK files from financial institutions and app-based service providers.

To continue interacting with their customers via messages, these companies will have to get whitelisted. You can get more details about TRAI’s UCC update here.

Acefone offers the best dialer for cold calling. This is because our DND scrubbing functionality continuously cross-references your contact lists with the National DNC registry and filters the numbers that have not whitelisted your business. This helps you avoid any potential litigation.

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