VoIP Phone Service
Reliable client conversations with Acefone VoIP Service
Make clear, reliable, and affordable calls with Acefone’s VoIP phone system, keeping your teams connected—wherever work happens.
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VoIP Solutions Trusted by Businesses That Never Compromise on Communication
5.2K+ Global Customers
More than 5000 businesses trust Acefone's interactions suite for their business communication.
4.7
Rated by Users
Rated among the top providers by thousands of users across Capterra, G2, Trustpilot & more.
2.5B+ Built for Volume
Our servers run more than 2.5 billion calls annually without sacrificing quality.
50% More Productivity
Drive up agent productivity & efficiency by reducing their idle time between calls.
Why Acefone Is the Best VoIP Service Provider
for Your Business?
Sales Enablement
Equip agents with advanced VoIP calling services to identify promising leads and close them faster.
Simplify Customer Support
Provide agents with pre-written scripts, automation, and easy integration for better data access.
Professional Brand Building
Set an outstanding first impression among your audience with easy to recall and
cost-effective VoIP numbers.
What is VoIP phone service?
VoIP phone service lets you make and receive calls using the internet instead of traditional phone lines. It converts your voice into digital signals and transmits them securely through the cloud. Businesses use VoIP systems for reliable, cost-effective, and scalable communication across teams and offices, without any infrastructure changes.
How does VoIP service work?
VoIP works by converting voice into digital packets and sending them through secure cloud networks. It connects calls between devices using the internet, ensuring clear, low-latency communication. With Acefone’s VoIP phone service, teams can call, record, and collaborate from anywhere—without worrying about dropped calls or expensive setups.
Why choose Acefone VoIP service?
Acefone offers enterprise-grade VoIP services trusted by 5000+ global businesses. With 99.5% uptime, HD-quality calls, and instant setup, it simplifies business communication across locations. From AI-powered analytics to 24/7 support, Acefone ensures secure, affordable, and scalable calling—making it the best VoIP solution for modern enterprises.
Benefits of VoIP Services
Why Get Acefone Business
VoIP Phone Service?
A transformative VoIP service for growing businesses to capture diverse audiences and provide superior analytics. While you can leverage VoIP solutions for boosting efficiency, you also experience cost-effectiveness, high ROI, and automation for smoother communication.
Lower Communication Costs
Save up to 60% costs as compared to using traditional phone lines for client interactions.
Global Connectivity
Make crystal clear calls with uniform calling rates, whether they’re domestic or international.
Effortless Scalability
Add or remove users anytime your team grows, using resources as much as required, and nothing more unnecessary.
Smoother CX
Handle more clients smoothly with smart call routing, AI Dialers, AI post call analytics, and WhatsApp campaigns.
Have Questions?
Learn more about Acefone VoIP Phone Services from experts
Everything You Need in a Business VoIP Phone Service
Call Forwarding
Direct calls to the right agent or department automatically.
Multi Layered IVR Menu
Create multi navigation levels and route calls smartly.
Call Recording
Store conversations for training or compliance.
Analytics Dashboard
Track every call, duration, and agent performance.
Voicemail to Email
Get missed call alerts directly in your inbox.
Multi-Device Access
Use your number from desktop, mobile, or softphone.
See how it works
Explore Acefone’s Dynamic VoIP Business
Phone Service
Integrate Your VoIP Phone Service with Leading CRMs
Connect Acefone VoIP with your favourite CRMs, helpdesks, and collaboration platforms.
Explore all integrationsROI Calculator
Check out our simple to use ROI calculator to compare a traditional phone system versus a VoIP-based phone hosted in the cloud.
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Wish to learn more about VoIP phone service?
Download PDFWhat is a VoIP phone system?
A VoIP phone system is a cloud-based communication platform that lets you manage calls, voicemails, and conferences over the internet. It works on multiple devices like desk phones, laptops, and smartphones. It offers flexibility, cost savings, and advanced features like call routing, analytics, and CRM integration.
How to select a VoIP provider?
First, begin with choosing a VoIP service provider with proven uptime, strong security, and excellent customer support. Look for global number availability, integration options, and transparent pricing. Acefone checks all these boxes—offering scalable VoIP solutions for businesses from different industries.
How much does a VoIP phone system cost?
VoIP pricing depends on the number of users and included features. For enquiring Acefone’s business VoIP systems different plans and pricing, feel free to contact our experts.
What are some disadvantages of VoIP telephone services?
The only limitation of VoIP is its dependence on internet connectivity. Without stable bandwidth, call quality may drop. However, leading providers like Acefone use smart routing and redundancy systems to ensure crystal-clear calls even in low-network environments—making it a highly reliable choice for enterprises.
What equipment do I need to use VoIP?
You only need a stable Internet connection, a VoIP-enabled device (like a smartphone, laptop, or IP phone), and a headset for comfort. Acefone’s VoIP service works on both hardware and softphone, so you can start calling right after signup. No bulky equipment or on-premises setup needed.
How easy is it to switch from landlines to a hosted VoIP phone system?
Switching from landlines to VoIP is simple and quick. Acefone helps you migrate existing numbers, set up virtual extensions, and train your teams in hours—not days. You keep your old contacts while gaining modern VoIP features like analytics, IVR, and global calling flexibility.
How to set up a VoIP phone system?
Setting up a VoIP phone system is easy with Acefone. Connect with our expert, pick a subscription plan, and register your devices through the web portal. No wiring or local installation is required. Your team can start making and receiving calls online within minutes.
What are the benefits of VoIP solutions for enterprises?
VoIP helps enterprises cut unwanted costs, scale faster, and enhance customer experiences. It supports softphone calling, AI voice bots, post call analytics, universal API connectivity, multichannel conversations, and more. With AI powered analytics and call monitoring, you can gain better insights and agent performance visibility, leading to higher productivity and customer satisfaction.
What’s the difference between VoIP and UCaaS?
VoIP focuses mainly on internet-based voice calls, while UCaaS (Unified Communications as a Service) includes video meetings, chatting, file sharing, and collaboration tools. Acefone combines both—offering VoIP systems enhanced with AI analytics and omnichannel integrations for complete enterprise communication.
Can I use VoIP for remote or hybrid teams?
Yes. VoIP is ideal for remote or hybrid teams. Employees can log in from any device and make business calls using the same company number. Acefone’s VoIP platform ensures unified communication, helping distributed teams stay productive and connected, wherever they work.
Can I use my existing phone number with a VoIP phone?
Yes, you can port your existing business number to Acefone’s VoIP service. Number porting is fast, secure, and completely compliant with telecom regulations. This ensures business continuity while upgrading to advanced VoIP features and better call quality.
How secure is a VoIP phone system?
VoIP systems are highly secure when managed by reliable providers. Acefone uses end-to-end encryption, TLS/SRTP protocols, and PCI-DSS compliance to protect every call. Your data, recordings, and customer interactions remain safe within a fully compliant cloud environment.
When I signed up for Acefone, I had very little VoIP knowledge, but the technical support was second to none, even for companies with limited technical skills. Added bonus: it works out cheaper than my existing single BT phone line.
Lee M.
Manager, Medical Practice
Our company has been using Acefone from the beginning and we have never had any issue with the service. Their support is amazing, always happy to help and always polite. If you are looking for VoIP, you cannot find a better provider.
Patryk Weglarz
United Kingdom
My experience has been very positive. The software is easy to use and integrates well with our existing system. The phone was configured in minutes by a remote technician. I've never had to ask for assistance over the last 12 months.
Gordon R.
Director, Airlines/Aviation
Acefone is easy to set up, thanks to great help from customer service. The software has many useful features. I chose Acefone because a real person talked to me and helped me pick what I needed. They resolved all my queries there and then.
William A.
Director, Financial Services
Acefone's onboarding process is great — the company helped me in every way imaginable. The support representative was really informative and patient with all my queries. The software appears to cover all bases as well.
Gemma L.
Proprietor, Accounting
With Acefone, the agent productivity tripled as we scaled from 100 to 300 calls per day without scaling costs. If you are looking at better support, better UI, that can go live easily, all this is there with Acefone.
Suresh
Sales Director
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