Plans and Pricing

Explore flexible Cloud Phone & 0800 number prices. Select the most
suitable pricings to meet your business communication needs.

Basic

£4.99

+VAT/user/month, 3-users minimum

Features:

Includes one UK number
Unlimited inbound minutes
24/7/365 customer support
Voicemail to email

Business

£9.99

+VAT/user/month, 3-users minimum

Everything in the Basic plan, plus:

1000 outbound minutes
Call transfer
Real-time call monitoring
Call flip, call whisper, call barging
Mobile twinning
IVR (virtual receptionist)
Call analytics and scheduled reports over email

Premium

£19.99£14.99

+VAT/user/month, 3-users minimum

Everything in the Business plan, plus:

Unlimited outbound minutes
Unlimited audio conferencing
(dial in)
Call recording
Integration with your favourite apps (Zoho, HubSpot, MS Teams + 15 others)
Free porting included
Call announcement

Compare plans

Basic

Business

Premium

Features

Try for free

Inbound minutes

Unlimited

Outbound minutes info icon

-

1,000 local minutes

Unlimited*

24x7 customer support, assisted onboarding

Android, iOS, Desktop, and Chrome support

Call transfer

-

Voicemail to email

HD voice calling

Call conferencing

Unlimited audio conferencing (dial in)

-

Up to 10 participants

Call flip

Mobile twinning

Roles and permissions

Real-time call monitoring

-

Call whisper

-

Call barging

-

Call group

-

IVR (virtual receptionist)

-

Call recording

-

Paid add-on

Auto provisioning

-

Call queue

-

Integration suite

-

Call announcement

-

Number porting

Chargeable

No extra charges

Analytics and reporting

CDR only

CDR + analytics

Scheduled email reports

-

*Subject to Acefone's acceptable use and fair use policy (FUP)

For additonal usage over included minutes (Outbound)

Basic

Business

Premium

UK Landline

6p/min

5p/min

As per FUP*

UK Mobile (For Major Operators)

6p/min

5p/min

As per FUP*

International (For Major Countries)

6p/min

8p/min

As per FUP*

*Subject to Acefone's acceptable use and fair use policy (FUP)

Explore add-ons

£15 /number

Porting charges

£5 /user/month

For international calls bundle

£3 /user/month

Call recording (add-on for the Business plan)

£5 /user/month

For 100 VoIP SMS bundle

£20 /user/month

On-demand gold/silver numbers

Frequently asked questions

Here are some of the most commonly asked questions about Hosted Business Phone Systems. 
Still don’t find what you’re looking for?

Are there any setup fees or hidden costs for implementing Acefone’s solutions?

Acefone doesn’t charge any setup fees for implementing the cloud telephony solutions. Acefone offers transparent billings that discloses every plan detail with you.

Are there any restrictions on the calling minutes offered by Acefone?

All Acefone’s VoIP plans are subject to the Fair Usage Policy (FUP), offering you unlimited inbound minutes and 3000 outbound minutes (For Toll-Free Numbers). You can check out Acefone’s FUP here to understand it in-depth.

Why should I take an Annual VoIP plan?

By opting for an annual VoIP plan, you get a 10% discount on your total billing.

Can I select the number for my business?

Yes, you can select numbers that suit your business’s nature with specific area codes. Additionally, you get a VoIP number inclusive with any plan that you choose.

What are the charges for number porting at Acefone?

Share your LOA, last month’s bill, and we will port your number within 7 days for free.

How can I make payments for my VoIP plan?

Acefone offers you multiple payment modes to ensure faster deployment of our services. You can pay via a debit/ credit card, bank account transfer, and PayPal. You can also set up an Auto-debit system to avoid the hassle of manual payments. However, we do not accept cryptocurrency.

Does Acefone offer any contracts for the usage of its VoIP services?

Yes, Acefone offers flexible contracts ranging from 12, 24, to 36 months. Customers choosing 36-month contracts for their business get a free IP phone.

Can I use the Acefone Cloud Telephony solutions for free?

Acefone offers you a limited free trial offer to explore our advanced cloud telephony solutions like Cloud Phone System, IVR, Virtual Numbers and more. Register today by hitting the Free Trial button.