AceX AI Voice Bot

Human-like Interactions
Powered by AI Precision

A voice bot that provides faster, consistent, and
cost-effective support by automating conversations.

Pricing

Save up to 30% on our plans.

1500+ Ratings

Trusted by leading organisations
across the globe

5.2K+ Global Customers

More than 5000 businesses trust Acefone's interactions suite for their business communication.

4.7 Rated by Users

Rated among the top providers by thousands of users across Capterra, G2, Trustpilot & more.

2.5B+ Built for Volume

Our servers run more than 2.5 billion calls annually without sacrificing quality.

50% More Productivity

Drive up agent productivity & efficiency by reducing their idle time between calls.

Leveraging AI blended with Agent Expertise for
High-Stake Interactions

Where AI handles speed, agents deliver depth

Automate Routine Work

Free up agents by offloading FAQs, order processing, and bookings to AI.

Always-On Support

Deliver instant responses, even after hours, with 24/7 voice assistance.

Effortless Scalability

Manage large call volumes smoothly without sacrificing speed or quality.

Features that Power AceX’s AI voice bot

Advanced NLP

Understands speech patterns, intent, sentiment, and context accurately.

Speech Recognition

Captures and transcribes spoken language instantly for instant responses.

Dynamic Dialogue Management

Remembers past interactions to maintain smooth, ongoing conversations.

Custom Workflow Automation

Creates smart, configurable workflows to automate routine tasks.

CRM Integrations

Connects with existing systems to manage customer info during calls

Seamless Scalability

Supports several concurrent calls without slowing down the system.

Solving Industry Challenges with AI Voice Automation

BFSI

BFSI (Banking, Financial Services, and Insurance)

With AceX, financial institutions can deliver faster service, reduce risks, and improve customer engagement.

Detect fraud and send alerts
Answer loan and policy queries
Manage accounts and transactions

Healthcare

AceX helps healthcare providers stay connected with patients through automated, timely voice interactions.

Schedule appointments
Notify when lab reports are ready
Verify insurance details and coverage

Retail

Retailers use AceX to deliver smooth, personalized support that drives loyalty and satisfaction.

Track orders in real time
Inform about product availability
Handle loyalty program queries

Telecom

Telecom companies rely on AceX to handle high call volumes and deliver instant resolutions.

Recommend plans based on usage
Remind about bill payments
Log and update network issues

Logistics

AceX enhances logistics operations by keeping customers and delivery teams informed in real time.

Track shipments with updates
Schedule pickups easily
Notify about delays or changes

Why Let Acefone’s AI Voice Bot Do the Talking?

Understand what callers truly need
Reply naturally, just like a human agent
Keep up with dynamic conversations

Serve clients across all time zones, anytime
Resolve issues instantly, even after hours
Provide accurate resolutions for greater satisfaction

Handle massive call volumes during peak business seasons
Delegate simple queries to voice bot for filtering through calls
Expand smoothly without extra overhead cost

Let human agents tackle only high-value queries
Replace expensive resource with cost effective tools
Eliminate hardware maintenance expenses with the cloud

When I signed up for Acefone, I had very little VoIP knowledge, but the technical support was second to none, even for companies with limited technical skills. Added bonus: it works out cheaper than my existing single BT phone line.

Lee M.

Manager, Medical Practice

Our company has been using Acefone from the beginning and we have never had any issue with the service. Their support is amazing, always happy to help and always polite. If you are looking for VoIP, you cannot find a better provider.

Patryk Weglarz

United Kingdom

My experience has been very positive. The software is easy to use and integrates well with our existing system. The phone was configured in minutes by a remote technician. I've never had to ask for assistance over the last 12 months.

Gordon R.

Director, Airlines/Aviation

Acefone is easy to set up, thanks to great help from customer service. The software has many useful features. I chose Acefone because a real person talked to me and helped me pick what I needed. They resolved all my queries there and then.

William A.

Director, Financial Services

Acefone's onboarding process is great — the company helped me in every way imaginable. The support representative was really informative and patient with all my queries. The software appears to cover all bases as well.

Gemma L.

Proprietor, Accounting

With Acefone, the agent productivity tripled as we scaled from 100 to 300 calls per day without scaling costs. If you are looking at better support, better UI, that can go live easily, all this is there with Acefone.

Suresh

Sales Director

Frequently asked questions

Here are some of the most commonly asked questions about AceX AI Voice Bot.
If you have any other questions- Chat with our experts!

How do AI voice bots work?

AI voice bots work by using speech recognition and natural language processing (NLP) to understand what the caller says. They then respond with relevant, pre-trained answers or actions using text-to-speech technology. These bots can handle conversations, automate tasks, and even transfer complex queries to human agents when needed.

What types of tasks can Acefone’s AI voice bot automate?

Acefone’s AI voice bot can handle multiple routine tasks based on your industry requirements. You can use it to answer FAQs, book appointments, process orders, provide account information, and conduct surveys. This way, agents can focus only on critical, high-stake interactions.

Which industries benefit most from AI voice bots?

Industries like BFSI, healthcare, retail, telecom, and logistics benefit greatly from AI voice bots. From handling fraud alerts and patient follow-up to tracking orders, deliveries, and queries, voice bots automate routine tasks and provide quick, consistent support across high-volume touchpoints.

How does an AI voice bot improve customer service?

With an AI voice bot, you can provide 24/7 support at lower waiting times. You can also deliver consistent and accurate information for routine queries. If an issue is critical, the voice bot can transfer it to an agent. This way, your customers get the best of both worlds.

Can Acefone’s AI voice bot integrate with existing CRM systems?

Yes, the AI voice bot can seamlessly integrate with various industry-leading CRM platforms, ensuring a unified view of customer interactions and data.

Is it possible to customize the AI voice bot’s responses and behavior?

Absolutely. You can tailor the voice bot’s scripts, tone, and workflows to align with your brand identity and customer service strategies.

What is the implementation timeline for deploying Acefone’s AI voice bot?

Acefone’s AI Voice Bot comes seamlessly integrated with our UCaaS platform, giving you a powerful, all-in-one communication solution. With streamlined onboarding and zero technical hassle, your entire setup goes live in as less as 48 hours.