Modern-day customers demand more than just satisfactory prices and standard services. These buyers are empowered like never before, and exceptional service is the only way to stand out and drive customer loyalty. Customer experience, thus, is no longer merely a part of your strategy—it is a way of doing business and maintaining relations. In fact, […]
Author Archive for: Kritagya Pandey
About Kritagya Pandey
Kritagya Pandey is a creative and technical content writer, editor, and strategist. She has been writing on customer experience, customer service, artificial intelligence, cloud communication, and more.
She invests her time researching the current business, market trends, and studying about social media strategies.
Entries by Kritagya Pandey
Whether it is the transient ups and downs of Chris Gardner’s life, who makes efforts to protect his family from sliding into poverty and struggling between life and death or a compelling story of a young, impatient stockbroker with a desire to get rich and the harder lessons he learns. Movies are entertaining, but when […]
‘Customer is king’ is undisputed even in this day and age. Needless to say, all the power rests within the hands of the customers. And this is a truth that businesses need to understand well. Customers are pillars of success and can make or break the future of any company. Thus, businesses must deliver an […]
Free phone numbers are essentially business phone numbers that allow customers to call a business for free. These numbers are made up of three-digit prefix codes, that are, 800, and 808 in the United Kingdom. Why does your business need free phone numbers? 1. Impart a professional edge to your firm Showcase your professionalism by […]
Handling customer calls all day long can be daunting and tiresome. You will come across a variety of customers. While some of them are really courteous, others can be a nightmare and an unpleasant experience altogether. Sometimes, you may have to deal with irate customers who are unhappy with the product or the experience they […]
It’s a cold, lazy Friday night, and you have no plans whatsoever—thanks to the exhausting week at work. But who said Friday nights are meant for parties anyway? No, instead imagine this: You curl up in bed in your cosy pyjamas, get some snacks, and binge the latest content on Netflix—all alone, enjoying every bit […]