Entries by Swastika Dhakal

How to choose a hosted phone provider for your business.

10 Ways To Choose A Hosted Phone System Provider For Your Business

Cloud technology has seen continuous advancements over the years. It is one reason that organisations are switching to cloud-based communication. The cloud-hosted phone system encompasses all the innovations and benefits of cloud technology. Hosted phone offers a lot of benefits to businesses of any size. It is cost-efficient, highly scalable, reliable, and also flexible. It is […]

hosted vs on-premise phone system.

Hosted vs. On-premise Phone System: What To Choose?

The introduction of VoIP has changed the way businesses communicate. Statistics suggest small businesses that have switched to VoIP save 40% on local calls and 90% on international calls. Choosing the right business phone can be a confusing task when there is a variety of business phones with various features available. We are going to […]

Benefits of an inbound call centre.

5 Industries That Will Benefit From Inbound Contact Centres

Your top priority should be customer satisfaction if you want to make your business successful. Delivering good customer satisfaction continuously helps you to turn your customers into loyal ones. There are several organisations who provide the same services such as yours, but customer satisfaction is the key differentiator. Your objective should be to stand out […]