Entries by Swastika Dhakal

How hosted phone system is benefiting the healthcare industry.

How Hosted Phone System Is Changing The Healthcare Industry

Communication is a significant part of a business, and businesses dealing with clients are quite familiar with the benefits that a hosted phone provides. However, certain industries are unfamiliar with the capabilities of a cloud-hosted phone. One such sector is the healthcare industry. The healthcare industry is a critical industry where each second matters, a […]

Cloud communication promotes mobility and enhances business productivity.

How Cloud Communication Promotes Mobility And Enhances Productivity In Your Business

We ditched telephones for mobile phones today because they are portable, and we can access it from anywhere. We know how flexible and efficient mobile phones are and have switched from telephones to mobile phones, especially for personal use. Similarly, it is important for businesses to understand the benefits of adopting the latest communication solutions. Cloud […]

Reasons to choose VoIP.

6 Reasons Why You Should Switch To VoIP

For any business, seamless communication is a must, and without it, a business gets adversely affected. With the evolution of the communication medium, VoIP has proved that it is a necessity for companies because of the number of advantages it offers. It creates a brand image and a considerable customer base, which ultimately will increase […]

10 Easy Ways To Improve Customer Service in 2020.

How To Improve Customer Service In 2020: 10 Easy Ways

A business runs through its customers. Customers must be the top priority of any business organisation. Customer service helps in achieving customer’s trust by filling the communication gap between the business organisations and its customers. Customer service has evolved over the last decade by the introduction of various technologies like contact centre software, IVR, and […]