Zendesk Helpdesk Integration With Acefone India

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Steps to Integrate

Steps to integrate
with Zendesk

Step 1

Signing in to Acefone

Log in to your Acefone account
Click on the Services tab on the side navigation bar
Click on Integrations
Enable Zendesk by clicking on the toggle button
Click on Instructions
Select the user from the dropdown menu
Fill in the required details (API token, Zendesk domain, Zendesk email, company name, subdomain)
Save and submit

Step 2

Configuring Acefone with Zendesk

Download the Acefone app from the Zendesk Marketplace or Acefone Zendesk from Chrome Web Store as per your preference
Log in to your Zendesk CRM after completing Step 1

Get the Acefone extension from Chrome Web Store here:

Integrate your way to business success. Get:

Complete call control

Automate calls to reach customers without even lifting a finger
Log and record all your calls and access them anytime
Keep track of KPIs with comprehensive call reports

Messages that do more

Stay on top of things with automated email reports
Get voicemails delivered to your inbox with voicemail to email
Create personalised SMS templates for your convenience

An integrated advantage

Access Zendesk’s 200K+ customer base across 160 countries
Let Zendesk’s Reach tool do tedious follow-ups for you
Automate lead generation to search and verify contacts

Complete call control

Automate calls to reach customers without even lifting a finger
Log and record all your calls and access them anytime
Keep track of KPIs with comprehensive call reports

Messages that do more

Stay on top of things with automated email reports
Get voicemails delivered to your inbox with voicemail to email
Create personalised SMS templates for your convenience

An integrated advantage

Access Zendesk’s 200K+ customer base across 160 countries
Let Zendesk’s Reach tool do tedious follow-ups for you
Automate lead generation to search and verify contacts

You may also send an email to
support for further assistance.

1800-121-7777 [email protected]

Built for professionals

Flexible and reliable

Work from the office. Or home. Or anywhere in the world. It’s all the same.

Work wherever you want and easily access all customer details
Log in to the portal on any device and any operating system
Don’t miss the little details with APIs that support customisation

Business, simplified

Enhanced productivity and better results with smart solutions for smart businesses.

Access real-time data on your personalised portal
Leverage AI solutions to engage agents better
Turn customer conversations into reports for smarter business

One integration, many advantages

Facilitate ease of use across different platforms by unifying intelligent systems.

Access all your data on Zendesk CRM for absolute ease
Stay in touch with all your contacts using the portal
Enjoy Acefone’s click-to-call even on the CRM portal

Set the gold standard of communication
for your clients today

1800-121-7777 Start my free trial

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Salesforce

Deliver 360° customer service by integrating your Acefone cloud solutions with the Salesforce CRM.

Hubspot

Integrate your Acefone solutions with the Hubspot CRM to automate, collaborate, and accelerate all customer interactions.

Freshdesk

Unlock the 3Cs of outstanding customer service by integrating Acefone with the Freshdesk Helpdesk.

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Case Studies

1 Improving customer service for a reseller with business phone numbers

2 How automated dialers solved this enterprise's communication needs

3 Boosting query solving time with an Inbound Contact Center

4 How our contact center helped a renowned bank fulfill their communication needs

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