Hosted voice services trusted by leading global organizations
Voice Bot That Makes Interactions Easy
Languages
Supported
Prompt Based
Voice Generation
LLM Models
Supported
Real Time
Insights
Join Hands With Acefone's
AI Voice Bot
That Talks Like A Real Agent
What is a conversational AI bot?What is a conversational AI bot?
The conversational AI bot is an intelligent cloud-based system enabling two-way, human-like conversations using voice. It is powered by large language models (LLMs), auto speech recognition (ASR), natural language processors (NLPs), text to speech (TTS) engines and rule-based logic to generate responses.
How to use conversational AI bot?How to use conversational AI bot?
You can use a conversational AI bot by integrating it into your system’s customer touchpoints, functioning as a voice AI bot assistant. The voice bot uses chatbot speech recognition to convert speech into text, processes user intent, and responds using synthesized voice, enabling natural conversations. You can configure workflows, connect CRMs or helpdesk software, and deploy the conversational AI bot as a voice bot for call center operations or self-service channels.
How AI voice bots automate customer service?How AI voice bots automate customer service?
An AI voice bot automates your customer service by handling repetitive, high-volume interactions without any human intervention. Being a voice based chatbot, it answers calls instantly, understands intent, and resolves issues or routes complex cases to agents with full context.
Use Cases
Revolutionize CX Operations
with AceX AI Voice Bot
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Appointment Booking
Let customers book service demos, consultations, doctor visits and more without hiring front desk staff, without missing any calls.
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Payment Reminders
Call customers with upcoming/overdue payments, confirm identity, explain amount/date, capture “promise-to-pay” or trigger payment links.
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Order Status Enquiry
Answer order related queries such as “Where’s my order?”, ETA, delivery options, return/refund status instantly.
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Appointment Confirmation
Call ahead to confirm attendance, offers reschedule, updates calendars, and send reminders with AI voice bot.
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Lead Qualification
Rapidly contact new leads, qualify with branching logic, book meetings/demos, or route hot leads to live agents.
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Debt Collection
Leverage conversational AI bot that recognizes previous payment patterns, making timely and borrower friendly collection calls.
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Customer Support
Engage customers round-the-clock, without having human agents working across different time zones with AceX voice bot.
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Lead Engagement
Make timely, personalized conversations and drive them through their journeys towards their desired solutions.
How we help businesses scale
Homelane is connecting with more customers using Acefone’s dialers
Explore Our Products
Products Used
Contact Center Studio
Integration
Salesforce
productivity
connectivity
Features
Tailored Conversations
with Tailored AI Voice Bot Features
Smooth & Secure Operations
- Custom Automation
- Plug & Play Integration
- Enterprise Grade Control
- Deep Conversation Insights
Creating Meaningful Conversations
- Sentiment Detection
- Call Context Retention
- Contextual Agent Transfers
- Lightning Fast Speech Recognition
Compliance & Regulatory Management
- Advanced NLP
- Rule Based Overrides
- Tailored Bot Configuration
- Dynamic Dialogue Management
Industry
Solving Industry Challenges
with AI Voice Automation
BFSI (Banking, Financial Services, and Insurance)
Banking, Lending, Insurance, Collections
Improve Customer Support, loan servicing, collections, relationship management and more with the AceX voice bot.
- Automate high volume conversations with compliant AI voice agent
- Improve collection efficiency without building up agent workload
- Reduce operational cost while maintaining customer trust
Healthcare
Hospitals, Clinics, Diagnostics, HealthTech
From appointment scheduling & patient support to post care follow-ups, handle it all with a smart & fast acting AI voice bot.
- Eliminate appointment booking bottlenecks by automating all inbound queries
- Improve patient experience while lowering administrative burden
- Elevate efficiency by letting care teams focus on patient care
E-commerce & Retail
D2C Brands, Marketplaces, FMCG
Help teams manage order support, returns & refunds, delivery coordination, and keep your teams distant from experiencing burnout.
- Deflect basic order queries to our voice AI bot via natural voice conversations
- Simplify returns, refunds, and rescheduling without involving agents
- Scale seamlessly during peak demand periods without adding headcount
Telecom & Utilities
Telecom Operators, ISPs, Power, Water, Gas Providers
Uplift customer support, billing, and payment operations using a single AI voice bot that integrates easily into your systems.
- Handle call volume spikes during outages or disruptions
- Drive timely revenue collections through proactive outreach
- Deliver consistent, reliable communication at population scale
Automobile & Mobility
OEMs, Dealerships, Service Networks
Easy configuration available to let your voice bot manage lead management, test drive booking, and service scheduling.
- Accelerate lead response and qualification before prospects lose interest
- Automate maintenance scheduling, and reduce manual follow ups
- Increase conversion rates with timely and consistent engagement
Benefits
Why Let Acefone’s
AI Voice Bot Do the Talking?
- Understand what callers truly need
- Reply naturally, just like a human agent
- Keep up with dynamic conversations
- Serve clients across all time zones, anytime
- Resolve issues instantly, even after hours
- Provide accurate resolutions for greater satisfaction
- Handle massive call volumes during peak business seasons
- Delegate simple queries to voice bot for filtering through calls
- Expand smoothly without extra overhead cost
- Let human agents tackle only high-value queries
- Replace expensive resource with cost effective tools
- Eliminate hardware maintenance expenses with the cloud
Learn about Acefone's AI-powered voice bot from our experts.
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Trusted by 15,000+ growing
companies worlwide
“Transparent system helped each & every BDM manage time better & looking at the past data to plan their actions for the next day/week/month. Apart from the product, backend support by Acefone team is exceptionally quick. In case of any glitches, we get resolutions literally within minutes.”
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