Steps to Integrate
Steps to integrate SugarCRM
with Acefone
Step 1
Signing in to Acefone
- Sign in to your Acefone account using your credentials
- Click on the Download button to install the Acefone Webphone
- Select the preferred medium for your softphone

Step 2
Enabling the integration
- An .exe file is downloaded. Click on it and enter your credentials again
- Under the Services tab, click on Integrations
- Toggle the Enable button to activate SugarCRM

Step 3
Logging in to SugarCRM
- Click on Instructions
- When the new window opens, click on the Enable button
- On the new dialogue box, you can choose the user from a dropdown list
- Log in to your SugarCRM account with your credentials
- On the SugarCRM homepage, find the Acefone dial button at the bottom right of the page
