Last few years have seen a massive paradigm shift in customer’s buying behaviour pattern, inclination towards online shopping has surprisingly undergone a huge switch. The boost in e-commerce sales can be clearly seen in the research by Statista, which forecasts a steep growth of e-commerce sales to total retail sales, from 1.7 per cent in […]
The advent of multinational corporations and manufacturing units around the world has helped businesses transcend geopolitical boundaries. These large-scale operations require a robust yet flexible communication system. Coordination with a truly diverse team from across the globe poses its own challenges. Even a simple task like finding a common slot for a meeting can become […]
Technological changes are a continuously evolving process which keeps every business on their toes, and one such revolution has been the introduction of “cloud” in the communication sector. Prior to the cloud telephony technology, every business had to maintain a separate IT personnel to handle the array of wires and hardware in order to ensure a […]
Leads, leads, and more leads! This line makes every business owner face shine with glee, and why not? Isn’t business all about leads and their conversion? One such industry that remains flooded with leads is Real Estate. A constant demand and supply throughout the year keep this industry thriving and this outpour of customers, many […]
In the busy 21st century, everyone is running out of time. Technology, therefore, has to be constantly improved to meet the demands of the masses and allow them to do more work in less time. In the business world, every second of attention to your product counts, and so it is now far more essential […]
Gone are the days when putting a company’s life-size banner on the roadside shinning billboards or distributing pamphlets were the only options to make a long-lasting mark on customers’ minds. Nowadays, cloud technology has largely influenced the publicity strategies being developed by businesses and whipped away the traditional methods by offering more cost-effective solutions to […]
(Update: This blog was originally published on 22nd August 2017 and was last updated on 20th May 2020 for comprehensiveness and accuracy.) More and more businesses throughout the world are outsourcing logistics, i.e. opting for third party logistics (3PL). Given the complicated architecture of supply chains and related operations, it is only logical for businesses to […]
An essential aspect of contacting the customers is that they should hear the message you are trying to convey. There are various outbound solutions available for this purpose, some of which are effective and help in consolidating the customer base. SMS is one of the best methods used these days to make an outbound access […]
On a scale of 1 to 5, how much you would be inclined to refer us to your colleague?
Cut through the noise. Get a free 5-min call with our telecom expert.
Talk to our experts and get personalized recommendations for your call center setup.
