Customer Service Stats Infographic

15 Customer Service Stats You Just Can’t Ignore [Infographic]

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Ever wondered why most people visit their favourite coffee place…
Cloud Phone System: One Stop Encyclopedia

Cloud Phone Systems: Your One-Stop Encyclopedia

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Do you recognise all these languages? You may or may not…
Managers Ensure Better Work Life Balance For Employees

How Can Managers Ensure Better Work-Life Balance For Employees

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Striking the right balance between personal and professional…
Things Successful Call Center Managers Do

5 Simple Things Successful Call Centre Managers Do Every Day

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Call center managers have varied and fast-paced jobs. They need…
VoIP Services To Improve Team Performance

Use VoIP Services To Improve Your Team Performance

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If you want a high performing workforce, you need to equip your…
All About Call Conferencing Feature

All You Need to Know About Call Conferencing Feature

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In the age of the internet, connectivity is everything. For those…
Why Remote Working Is Here To Stay?

6 Reasons Why Remote Working Isn't Just For Lockdown, It's Here To Stay

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We are navigating through some uncertain times right now. The…
How On Hold Music Can Help Your Retain Customers

4 Ways How On Hold Music Can Help Your Business Retain Customers

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Silence can be awkward.  Even more so, when a customer just…
Must Have Call Center Features

Top 10 Must-Have Features of Call Center Phone Systems

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Call centers have emerged as a key touchpoint for businesses.…
Create Effective Business Continuity Plans

How To Create An Effective Business Continuity Plan?

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In 2005, Hurricane Katrina suddenly and strongly swept through…
Factors To Consider Before Investing in Cloud Phone System

Here’s What You Should Keep In Mind Before Buying A Cloud Phone System

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As humans, we are always striving for more. And technology’s…
VoiceMail To Email Feature in Business Phone System

Never Miss A Call Now With Cloud Phone System’s Voice To Email Feature

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Your VoIP phone system has plenty of handy features, but the…
Benefits of Supporting Customer Support Suite

5 Benefits of Integrating Customer Support Suite With Business Phone System

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Your customer support suite and business phone system should…
Benefits of Supporting Customer Support Suite

Modelo de curriculum vitae para un Analista de QA Software Tester

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Si quieres contar con un equipo experto QA en tu proyecto, contacta…