Page 28 – Blog

Benefits of UCaaS in Healthcare Sector

Unified Communications as a Service, refers to a suite of applications that brings together the entire communication network of an entity or organisation onto a single platform–– ‘unifying’ them in the process. Also known as UCaaS, these solutions enable communications via IP. They’re complemented by a host of systems and tools such as a hosted […]

top 3 cloud security controls company must know

Migrating to the Cloud? – Here’s What You Need to Know About it’s Major Security Controls

Did you know there is a hacking attempt on computers with Internet access every 39 seconds? To mitigate such a risk, various businesses, law firms, and organisations are migrating towards cloud-based software. In today’s world, when companies are making an enormous shift to the cloud, they majorly focus on cost savings, improved agility as well […]

[infographic] Differences between UCaaS and CPaaS

Businesses are moving on from on-premise systems to cloud-based communication platforms. Once they ascertain their communication needs, companies can select a service that they think suits their organisational goals and caters well to their target audience. Unified Communication as a Service (UCaaS) and Communication Platform as a Service (CPaaS) are cloud communication solutions that offer […]

Why is Voice Broadcasting a Boon for the Insurance Industry?

Organisations all over the world need to communicate to establish their presence. Businesses need to constantly reach out to new prospects while managing existing clients. Additionally, communications are necessary to maintain internal business processes as well. When it comes to insurance companies, communication attains another level of importance. The very nature of their service requires […]

using a firewall to secure voip phone system

What is VoIP firewall? How it makes business communication secure?

VoIP or Voice Over Internet Protocol is a telephony system that plays an important role in taking charge of communication for businesses. One major advantage of VoIP telephony is that it does not need any additional hardware, like telephone lines, to function. Calls over VoIP only require stable Internet connectivity. This allows businesses to have […]

enhance customer experience in banking solutions through hosted phone systems

Enhance Customer Experience in Banking Solutions by Switching to Hosted Phone Systems

Delivering contextual and seamless customer experiences (CX) is vital to business success. Every interaction plays a crucial role in shaping long-term customer relationships. Across sectors, customers determine the value of your brand based on the CX you provide. Considering the banking sector––what is the first thing that comes to your mind? Long queues, continuously ringing […]

5 ways predictive analytics is improving customer experiences

Future CX: The Rise of Predictive Analytics

The current marketplace scenario is highly competitive. It isn’t surprising then that businesses are leaving no stone unturned to prove their worth and stand out in the crowd. Amongst the several other factors that define a competitive and reliable brand, delivering contextual customer experiences is now considered one of the most important factors. You should […]

Dynamics of Video Conferencing: Past and Future

Reports suggest that the video conferencing market size was valued at USD 3.85 billion in 2019 and will reach a CAGR of 9.9% from 2020 to 2027. Makes sense, right? Covid-19 has brought about several drastic changes in the way businesses operate. Previously meetings, never-ending discussions about deals, and final closures consumed a considerable amount […]

What is Mobile Number Portability & How It Works?

India is a massive country with a diverse population and a vast user base of mobile devices and networks. With the market offering such immense potential, it isn’t surprising that the competition between telecom operators is booming. This is a boon for users who have access to new and more affordable telecom plans every day. […]

Brand Building Elements That The Cloud Offers

The business landscape is a competitive one. And building a strong positive reputation for your brand is integral to staying ahead in the race. Cloud communication solutions provide businesses with plenty of branding opportunities. You can create a truly strong brand irrespective of the size of your business, simply by installing a cloud phone system. […]