Page 27 – Blog

why to get a free phone number in the UK

How Toll Free Numbers Can Support Mental Health Initiatives

Mental health, its significance and its role in shaping individuals have been spoken about at length over the last couple of years. The conversation about prioritizing a healthy work-life balance has entered public discourse and is being emphasized now more than ever. Several reports have brought to light how the pandemic affected the mental health […]

why your business should look into affiliate marketing

How Cloud Providers are Your Best Option for a Partnership Programme?

The power of affiliate marketing is omnipresent. You witness it in the restaurants you visit, the clothes you wear and the online wishlists you create. All of these activities are propagated through solid word-of-mouth by your known associates. Businesses rely on such partnership programs with publishers and other organisations to broaden their customer base. In […]

customer service to analytics how to ensure better customer journey

Customer Analytics To Strategies: Here’s How To Ensure a Better Customer Journey

Customer journey is the deciding factor between making a purchase from your business or choosing a competitor. Think back to your own experiences when purchasing, you are much more likely to opt for a provider with a smooth customer journey, rather than one which is disjointed and difficult to navigate. It is important for businesses […]

Expert Opinion: Conquer The Battleground Of Customer Service Challenges With Shane Goldberg

In the long haul, customer retention pays off better than acquisition—this is why companies are focussing more on delivering a competent customer experience (CX) that makes clients stay. A survey conducted by Bloomberg Businessweek found that delivering a good customer experience is among the top strategic objectives for 80% of businesses. Moreover, a Customer Management […]

dos and donts of international phone etiquette

International Phone Etiquette: Dos and Don’ts

They say first impressions are last impressions. This definitely stands true for long-distance connections that you won’t be meeting very often (or at all) but only converse with via calls. How you communicate during the first call with a client or an important stakeholder will set the tone for the rest of your conversation. So, […]

Why Millenials are Rapidly Adopting Cloud Technology

Missed Call Number Service: Empower Your Advertising Campaigns

When it comes to running successful marketing campaigns, everything boils down to thinking outside the box. You need to focus on creating an impact so that you can enjoy high ROI without spending a fortune. This is possible only with creative ideas and unique tools instead of run-of-the-mill strategies. A missed call number scores on both […]

How Development Sector Can Benefit From Unified Communications?

The development sector has evolved worldwide to become one of the most crucial sectors after agriculture and industry. However, these days non-governmental organisations (NGOs) are the most trusted brands––especially those operated by genuine individuals motivated by humanitarian interest instead of any political, communal or religious agenda. NGOs play a very crucial role because of two […]

time to explore space with cloud technology

It Is Time To Explore Space With The Help Of Cloud Technology

Reports reveal that the market size for cloud computing is expected to grow from USD 371.4 billion in 2020 to USD 832.1 billion by 2025. Cloud computing is the buzzword in the industry today. With the COVID-19 pandemic coming back on us, businesses have begun to look at advanced technological options to help deal with […]

cloud communication solutions for your business

Go Beyond Calls, Texts, and Video with Cloud Communication Solutions

There are many different reasons to use cloud communication with your social media platforms––hosted phone system provide a great way to unify your communications and make sure your conversations remain consistent. When a customer gets in touch with you, it is important that you appear professional, and cloud communication solutions can help you do this […]

4 ways freelance agencies can go pro with a virtual phone system 1

All You Need to Know about AHT (Average Handle Time)

Modern-day customers are an impatient lot. They expect instant gratification and if your agents aren’t available when they call, you can expect your customers to forget your brand regardless of the quality of your products and services. Keeping them on hold or making them wait until you find an effective resolution is even worse. According […]