How Shift To Remote Working Has Impacted Cyber Security

How The Shift To Remote Working Has Impacted Cyber Security ?

Workers across the world had to tackle the monumental task of shifting to remote working on very short notice. While some companies had a flexible working style already, others…
Importance of Free Phone Number For marketing Campaigns

6 Reasons Why You Need Free Phone Numbers For Marketing Campaigns

Effective and out of the box marketing can help businesses build a strong brand image and reach out to a larger number of customers.   Businesses, both established and…
Why Cloud Services Are the backbone of the ITES Industry

Why Cloud Services Are The Backbone of The ITES Industry?

A typical IT environment demands servers, hardware, licenses, and software installation. Acquiring and maintaining these can be a tedious process that requires a sizable amount…
Customisable Plans In UCaaS Solutions

How Customisable Pricing Plans Are A Plus in a UCaaS Solution?

Businesses have left no stone unturned to provide uninterrupted services to their customers amid the current pandemic situation. With the majority of the workforce working…
The List of Do's and Don't of IVR System

Break Away From Annoying IVRs—Follow This List of Do's and Don’ts

The hard truth about Interactive Voice Response (IVR) systems is that customers do not prefer them. Sometimes, all a caller wants is to speak to an agent and get their doubts…
Cloud Communication For Government Sector

How Cloud Communications Have Helped The Government Navigate COVID-19

As we get ready to leave behind 2020 and step into the new year, we can sit back and recap how things went—and how they’re likely to continue for at least a while in the…