Top Women Leader in Customer Service

Women Are The MVPs of The Customer Service Game in 2020

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Customer service is more important now than it's ever been. In a world of uncertainty, the experience you can deliver to your clients is what makes them hold on to you, now…
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Reasons To Choose Acefone For Cloud Phone System

5 Reasons To Choose Acefone For Your Cloud Phone System

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Every business has some core values that guide its plans and progress.  Here at Acefone, we believe in innovation and strive to provide the best service to all of our…
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How IVR Help Create Brand Image

How IVR Can Help Your Business Create A Positive Brand Image?

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Whether you own a small business or run an established firm, it is a no-brainer that you would want to showcase your professionalism through what you do. And a great way to…
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Everything You Need To Know About Customer Service

Expert Advice: Everything You Need to Know About Acing Customer Service

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As a business owner, you have some goals in mind when starting out. Establish a set of values and mission for your brand, perfect the quality of your product or service, and…
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Acefone + Zoho CRM Integration

Things You Need To Know About Acefone+Zoho CRM Integration

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Opting for a hosted business phone system is always a good idea. Getting it from Acefone is even better! Acefone is the leading cloud communication service provider in…
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Trends in New Age Contact Centre

New Age Contact Centres: 5 Trends To Know

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Table of content → Rise of virtual call centres → AI is here to stay → Speech analytics: future of actionable big-data → Extension of self-service options →…
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