The New Reality of Mobile Customer Experience

The New Reality of Mobile Customer Experience

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Over the past two millennia (maybe more), humanity has transformed the world to suit our growing needs. Such events have left an indelible impact on our societal structure,…
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How Cloud Storage Ensures Data Security

What is Cloud Storage and How Does It Ensure Data Security

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Several businesses are now choosing to store their data on the cloud. Cloud offers a safe and secure way to keep your data without losing out on the physical space in your…
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7 Things Contact Centre Agents are Afraid to Tell Their Managers

7 Things Contact Centre Agents are Afraid to Tell Their Managers

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Communication is the most essential ingredient for the success of any organisation, and most companies cripple due to a lack of it. But we’ll tell you something: the…
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Choose the Correct Dialler for Your Business

Choosing the Correct Dialler for Your Business

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Organisations worldwide are looking for ways to improve the efficiency and experience of their contact centres. As per industry research, it takes at least 18 dials to connect…
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Voice Broadcasting Helps the UK Government Connect Better with People

Voice Broadcasting can Help the UK Government Connect Better with People

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If the pandemic has taught us anything, it is that communication is key. And no communication is more important than the information that the UK government sends out to its…
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Top 9 Acefone CRM Integrations

Top 9 CRM Software You Can Integrate With Acefone

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Integrations seem to be the new buzzword in the business world. Everywhere you turn, there’s someone talking about third-party apps and CRM (customer relationship management)…
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