Top Women Leader in Customer Service

Women Are The MVPs of The Customer Service Game in 2020

Customer service is more important now than it's ever been. In a world of uncertainty, the experience you can deliver to your clients is what makes them hold on to you, now…
Reasons To Choose Acefone For Cloud Phone System

5 Reasons To Choose Acefone For Your Cloud Phone System

Every business has some core values that guide its plans and progress.  Here at Acefone, we believe in innovation and strive to provide the best service to all of our…
How IVR Help Create Brand Image

How IVR Can Help Your Business Create A Positive Brand Image?

Whether you own a small business or run an established firm, it is a no-brainer that you would want to showcase your professionalism through what you do. And a great way to…
Everything You Need To Know About Customer Service

Expert Advice: Everything You Need to Know About Acing Customer Service

As a business owner, you have some goals in mind when starting out. Establish a set of values and mission for your brand, perfect the quality of your product or service, and…
Acefone + Zoho CRM Integration

Things You Need To Know About Acefone+Zoho CRM Integration

Opting for a hosted business phone system is always a good idea. Getting it from Acefone is even better! Acefone is the leading cloud communication service provider in…
Trends in New Age Contact Centre

New Age Contact Centres: 5 Trends To Know

Table of content → Rise of virtual call centres → AI is here to stay → Speech analytics: future of actionable big-data → Extension of self-service options →…